酒店回复: Thank you for the kind words. We appreciate you taking the time to leave us your review. Come back and see us again soon!
3.0分
其他
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Our room was nice. We got upgraded to a king suite. There was no coffeemaker in the room, though it was listed in the description. We would have had to ask for one at the front desk.
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酒店回复: We appreciate you taking the time to provide your feedback. Updated standards provide fresh bean to cup coffee available in our lobby 24/7. I hope you had the chance to try it! Come back and see us.
4.0分
其他
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The hotel was good for the price. The breakfast was very good with high quality items. We were in a room with a roll in handicap accessible shower. There was hair in the shower and on the surrounding floor. Other than that, the cleanliness was good.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express Corbin, KY.We are delighted to hear that you felt our hotel offered good value for the price and that you found our complimentary breakfast to be very good with high-quality items. We take great pride in our Express Start breakfast offerings, and your compliment is truly appreciated!However, we sincerely apologize for the oversight regarding the cleanliness of your roll-in handicap accessible shower. Finding hair in the shower and on the surrounding floor is unacceptable, and we are truly sorry that this detracted from an otherwise positive stay.Please be assured that we are addressing this immediately with our housekeeping team, especially the staff responsible for cleaning our accessible rooms. We are reinforcing our strict cleaning protocols to ensure that all areas, particularly the showers and floors, are thoroughly inspected before a room is cleared for a new guest.Your feedback is invaluable as it helps us target specific areas for improvement. We are grateful you brought this to our attention.
3.0分
家庭亲子
Just overall cleanliness, creaky floors, bathroom door wouldn’t open all the way,bathroom corners/toilets needed to be deep cleaned and poor lighting.
4.0分
其他
Rooms were clean and nice. Breakfast was good! But they need to fix the USB plugs in the room. None of them worked and my plugs would not stay in!
3.0分
其他
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Nice place to sleep, and that’s all.
Parking was hard to find, because people don’t know how to park in designated spots. One car took up two spots, forcing me to park on the other side of the building.
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酒店回复: Thank you for your feedback regarding your recent stay at the Holiday Inn Express Corbin KY.We are glad to hear that you found us to be a nice place to sleep and that the quality of your room provided the comfort you needed.However, we sincerely apologize for the frustrating experience you had with parking during your stay. We understand how annoying it is when other guests park improperly, making it difficult for you to find a convenient spot. While we wish all our guests would be mindful of others, we recognize that this issue negatively impacted your overall visit.We will immediately increase our attention to the parking lot and have our staff monitor it more frequently to address improperly parked vehicles as quickly as possible.We appreciate you bringing this to our attention, as guest feedback is crucial for helping us improve our operations. We hope you will give us another chance to provide you with a perfect stay the next time you are in the Corbin area.Sincerely,The Management Team Holiday Inn Express Corbin KY
5.0分
其他
Breakfast was fresh and everything worked as it was supposed to. No coffee in room .
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酒店回复: Thank you for your feedback about the Holiday Inn Express Corbin, KY.We are happy to hear that our breakfast was fresh and that everything worked correctly during your stay. We strive to maintain a smooth and comfortable experience for all our guests.We hope to welcome you back soon!Sincerely,The Management Team Holiday Inn Express Corbin, KY
5.0分
情侣出游
Staff was friendly and room was clean! Reliable place to stop on a roadtrip.
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酒店回复: Thank you for the wonderful review! We really appreciate the kind words!
5.0分
家庭亲子
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Receptionist, Shane, was wonderful!! Friendly, warm, helpful and an outstanding representative of Holiday Inn Exress. He should be commended for his exceptional service.
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酒店回复: Thank you for the wonderful review! We appreciate your kind words and hope to see you again!
我们住得很舒服。酒店为沙发床提供了额外的床上用品，孩子们睡得很舒服。
不错的酒店，干净，早餐不错
Our room was nice. We got upgraded to a king suite. There was no coffeemaker in the room, though it was listed in the description. We would have had to ask for one at the front desk.
The hotel was good for the price. The breakfast was very good with high quality items. We were in a room with a roll in handicap accessible shower. There was hair in the shower and on the surrounding floor. Other than that, the cleanliness was good.
Just overall cleanliness, creaky floors, bathroom door wouldn’t open all the way,bathroom corners/toilets needed to be deep cleaned and poor lighting.
Rooms were clean and nice. Breakfast was good! But they need to fix the USB plugs in the room. None of them worked and my plugs would not stay in!
Nice place to sleep, and that’s all.
Parking was hard to find, because people don’t know how to park in designated spots. One car took up two spots, forcing me to park on the other side of the building.
Breakfast was fresh and everything worked as it was supposed to. No coffee in room .
Staff was friendly and room was clean! Reliable place to stop on a roadtrip.
Receptionist, Shane, was wonderful!! Friendly, warm, helpful and an outstanding representative of Holiday Inn Exress. He should be commended for his exceptional service.