Everything about the hotel was delightful. Clean room, good staff, easy check-in and checkout.
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酒店回复: Dear Guest,Thank you for your excellent feedback! We’re delighted to hear that everything about your stay was enjoyable — from the clean room and friendly staff to the smooth check-in and checkout process. Your kind words mean a lot to our team, and we’re thrilled to know we met your expectations. We truly appreciate your support and look forward to welcoming you back for another delightful stay!Thank You,Best Western Plus Villa Del Lago Management
3.0分
其他
The room smelled like smoked cigarettes and we were not able to adjust the heater/air conditioning, it was broken. The staff were pleasant.
可以，服务员挺热情
我最后两天没入住，酒店让我联系你们办理那两天的退款。请给我退还我未入住的最后两天的费用。
非常干净舒适的住宿体验。
提前预订并支付了5个房间的费用，结果酒店在没有任何通知的情况下取消了其中3个。
干净整洁的新房间
商务出差，还好吧！
非常好的酒店，房间宽敞干净，早餐丰盛，服务周到
好的
Everything about the hotel was delightful. Clean room, good staff, easy check-in and checkout.
The room smelled like smoked cigarettes and we were not able to adjust the heater/air conditioning, it was broken. The staff were pleasant.