酒店回复: Hola Sergio,Gracias por tomarse el tiempo para compartir su experiencia. Nos alegra saber que disfrutó de nuestra ubicación conveniente y la cercanía a varios restaurantes. Lamentamos que el tamaño de la habitación y el problema con el inodoro no hayan cumplido con sus expectativas. Agradecemos sus comentarios, ya que nos ayudan a mejorar para futuras estancias. Esperamos tener la oportunidad de recibirlo nuevamente.
1.0分
商务出差
原文
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太糟糕了，我甚至离开时没有接受任何费用，房间和浴室里没有水
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酒店回复: Antonio, el equipo agradece tus comentarios. La experiencia que describiste no refleja los estándares habituales, y tus comentarios han sido tomados en cuenta para su posterior evaluación por parte del equipo directivo.
5.0分
其他
原文
翻译提供方：Google
靠近Tx Rangers、Tx Live，还有很多餐饮选择。谢谢
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酒店回复: Kim, thank you for staying with us at Hilton Arlington, TX. It’s great to know you appreciated our location near popular attractions and dining choices. We hope to welcome you back soon.
I enjoyed my stay. Chris is an absolute doll. The room was comfortable. Friendly bar staff. I got in late and only had access to the limited menu so he suggested I go across the street where I had a good meal. The only complaint is I was expecting mail that I was told multiple times was not there. I eventually had to go down and find it myself.
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酒店回复: Thank you for your kind words about Chris and our team—we’re glad you enjoyed your stay. We’re sorry for the inconvenience with your mail and appreciate you bringing it to our attention. We’re reviewing our process to ensure better communication moving forward.We hope to welcome you back soon!
5.0分
商务出差
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The room was very clean and the bed was extremely comfortable. The staff was friendly, but no one told me that parking was paid to Premium. I received a citation that I was able to resolve online. Overall, my experience was great. I will stay here again.
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酒店回复: Johnell, it’s wonderful to hear you had a great time at Hilton Arlington, TX. The team is glad you found your room immaculate and the bed very relaxing. Your feedback about parking communication is appreciated, and it’s great to know you were able to resolve the issue easily. We're looking forward to welcoming you back for another enjoyable stay at Hilton Arlington, TX.
酒店本身不错，但因为要付费才能在普通停车场过夜停车，所以不会再来了。如果一定要收费，那就把停车费算进房价里，但不要单独收取停车费。代客泊车我同意，但这种收费方式让我们一行人很不满意。附近有很多其他住宿选择。
太糟糕了。问题太多了。
第一天——马桶冲不了水。
第二天——发现房间里有很多红色斑点。
第三天——没有客房清洁服务。被告知需要提前预约。
总的来说，房间陈旧，而且有点霉味。床很干净，这也是我们留下来的原因。
最糟糕的经历是用我的付款方式预订的。我到的时候，他们不接受我的付款方式。我们被困住了，然后他们还试图向我们收取取消费。结果都是他们的错。因为要去游骑兵队比赛，大多数座位都订满了。
这家酒店很贵，而且你预订的酒店停车费还要每天20元。早餐不包含在房费里，需要额外付费。
地理位置不错，步行距离内有几家餐厅；房间很小；我住的卫生间马桶一直冲水。
而且太吵了。
太糟糕了，我甚至离开时没有接受任何费用，房间和浴室里没有水
靠近Tx Rangers、Tx Live，还有很多餐饮选择。谢谢
他们对我带来的车辆收取停车费
I enjoyed my stay. Chris is an absolute doll. The room was comfortable. Friendly bar staff. I got in late and only had access to the limited menu so he suggested I go across the street where I had a good meal. The only complaint is I was expecting mail that I was told multiple times was not there. I eventually had to go down and find it myself.
The room was very clean and the bed was extremely comfortable. The staff was friendly, but no one told me that parking was paid to Premium. I received a citation that I was able to resolve online. Overall, my experience was great. I will stay here again.