酒店回复: Dear Christian, Thank you for sharing your feedback. We are truly sorry to hear about the issue you encountered with your breakfast order. As a 5-star hotel, we strive to provide the highest quality service and deeply regret that we did not meet your expectations in this instance. Please rest assured that we are addressing this matter to ensure it does not happen again.Once again, thank you for your feedback, and we look forward to welcoming you back in the future.Sincerely,

酒店回复: Merci beaucoup pour votre commentaire si enthousiaste.Ce fut un véritable plaisir de vous accueillir au Hilton Lima Miraflores, et nous espérons avoir l'honneur de vous recevoir à nouveau très bientôt.

酒店回复: Reciba nuestro mas sincero agradecimiento por haberse tomado el tiempo de compartir su experiencia.Esperamos poder recibirlo nuevamente en el hotel en un futuro cercano.

酒店回复: Dear Jonathan,We acknowledge your message and deeply regret the unfortunate incident involving your valuable items at our hotel. As a security measure, our rooms are equipped with a safe, allowing our guests to securely store their valuable personal belongings. Your safety and peace of mind are of utmost importance to us. As previously communicated in our emails, we have provided the necessary information for the ongoing investigation. Please be assured that we take this matter very seriously, and our team is actively working to resolve the issue.We appreciate your understanding and patience as we work towards a resolution.Regards,