酒店回复: Lamentamos mucho saber que no cumplimos con sus expectativas. Esperamos que nos dé otra oportunidad la próxima vez que esté en nuestra área.
3.0分
其他
I didn't like the smell. It was all musty and dank. The rooms obviously need a deep clean. Please do better.
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酒店回复: Thank you for your feedback. It's disappointing that you encountered such issues during your stay with us, we deeply apologize that your stay was not satisfactory. We will be reviewing these comments as a team and discuss improvements.
5.0分
家庭亲子
The beds were so amazing, slept so well.
It’s such a nice place and very quiet❤️❤️
酒店回复: Thank you for the positive survey and staying with us!!!!
5.0分
其他
Liked location, easy access to main highways. There were no comfortable seating in room. The lounge couch wasn't appropriate for a motel room.
酒店回复: Thank you for staying with us!
5.0分
其他
We enjoyed our stay! We appreciated all the amenities that made staying away from home comforting.
酒店回复: Thank you for your positive survey!
3.0分
其他
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When taking a shower the tub started to fill up due to hair and a hair tie cloging the drain and the pressure for the type of shower head was to high but other than that it was great
1.0分
其他
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Avoid at all cost!
We arrived and they told us the elevator was out but would be fixed within the hour. After three day it still did not work. The spas hot tub also was out of ordred for our stay.
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酒店回复: We are truly sorry to hear about your disappointing experience during your recent stay, especially regarding the elevator and hot tub issues. Unfortunately we are doing everything possible to get these items back in functioning order.
2.0分
家庭亲子
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The rooms had awful smell along did the hallways, the elevators were out, spa was out of order, pool area was unsafe as to ceilings hanging, exit doors were rotted, pool towels were of very cheap quality.
酒店回复: We apologize for any inconvenience you faced during your stay.
5.0分
其他
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Great Hotel Stay
Beds were very comfortable and the options for breakfast were great. The front desk staff was very helpful and professional. I would recommend this hotel and would stay there again.
酒店回复: Thanks for staying with us!
2.0分
家庭亲子
It was dirty and stunk. I can't believe I paid $150 a night for this dump.
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酒店回复: We would like to apologize for any inconveniences you faced during your stay.
接待员对我们非常粗鲁，我知道她正在照顾其他客人的住宿，但我认为叫醒服务就足够了。但她无缘无故地大惊小怪，我不会再来了那些设施。
I didn't like the smell. It was all musty and dank. The rooms obviously need a deep clean. Please do better.
The beds were so amazing, slept so well.
It’s such a nice place and very quiet❤️❤️
Liked location, easy access to main highways. There were no comfortable seating in room. The lounge couch wasn't appropriate for a motel room.
We enjoyed our stay! We appreciated all the amenities that made staying away from home comforting.
When taking a shower the tub started to fill up due to hair and a hair tie cloging the drain and the pressure for the type of shower head was to high but other than that it was great
Avoid at all cost!
We arrived and they told us the elevator was out but would be fixed within the hour. After three day it still did not work. The spas hot tub also was out of ordred for our stay.
The rooms had awful smell along did the hallways, the elevators were out, spa was out of order, pool area was unsafe as to ceilings hanging, exit doors were rotted, pool towels were of very cheap quality.
Great Hotel Stay
Beds were very comfortable and the options for breakfast were great. The front desk staff was very helpful and professional. I would recommend this hotel and would stay there again.
It was dirty and stunk. I can't believe I paid $150 a night for this dump.