酒店回复: Thank you, Yuka, for leaving us a positive review on *******. We look forward to seeing you the next time you are in the area. Thank you again and I hope you have a wonderful day!
5.0分
其他
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Just an overnight for some personal travel. Check in was fast and the man at the front desk was very helpful. The room was nice. The hotel was quiet. The hot breakfast was very y.
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酒店回复: Hello Ray! Thank you so much for leaving us a 10 out of 10 review! We enjoyed having you and hope to see you again the next time you are in the area. Thank you again and have a wonderful day!
4.0分
家庭亲子
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Could not get a room at 3:00. We were counting on having a room at 3 as we had to get ready for a 4:30 wedding. Reserved a king and it appears we got a 2 queen suite.
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酒店回复: Thank you, Lynnda, for leaving us a review on *******. I am so sorry to see that during your recent stay with us, we were unable to get you checked into a king room at 3pm. We would love the opportunity to give you a better experience on your next stay with us. If you have any questions, please reach out to us. Thank you again and I hope you have a wonderful day.
5.0分
家庭亲子
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Clean room, breakfast options were great! Pool was a bit cold and the tile around it is very slippery even walking very slowly. Location by the mall is great and lots of parking spaces. Staff were very nice also.
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酒店回复: Amanda, thank you for not only responding to our survey but the perfect 10 out of 10. I'm glad to you enjoyed your stay. Our staff works hard to make sure we provide our guests with the best experience possible. I'm glad you had the time to take advantage of our breakfast. Thanks again for choosing the Hampton Inn & Suites in Aberdeen, SD. Amy, Front Desk Agent.
1.0分
其他
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Family trip 3 kids
The hotel rooms were very dirty. With in the hour of checking in my 10 month old had black hands and feet from crawling on the carpet it was so dirty. No water pressure at all and toilet handle had to be held down to flush. Pool was dirty and had a very strong smell
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酒店回复: Olivia,Thank you for your response about your recent stay with us here at the Hampton Inn & Suites in Aberdeen, SD. Whether our feedback is positive or negative we take our guests comments seriously. I'm sorry you had a less than satisfactory stay with us. I have made a note to maintenance about the water pressure and toilet in the room you stayed in. We also made notes about the dirty floor so we can get that shampooed as soon as possible. Our staff works daily to improve our guests experience during their stay. We hope to see you again in the future.
5.0分
其他
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We will definitely stay here again!
Suite was fantastic and great price. We loved our room. Pool and hot tub were great. Continental breakfast was better than at most hotels. Great price! We will definitely stay at this hotel again!
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酒店回复: Hello Heather! Thank you for taking the time out of your day to send us a review - we appreciate any and all feedback from our guests. We are thrilled to hear you had such a wonderful stay with us and are glad you got to enjoy some breakfast while you were here, too! Hope to see you again soon!
5.0分
其他
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No matter the location- Hampton is the best
I've stayed at other Hamptons and always had a great experience.
Pros- Buffet breakfast amazing, lots of options. Staffing polite and friendly. The room was superb! Large! Comfortable CLEAN beds. Carpets clean. Bathroom clean and BIG! And I love how you supply the shampoo, conditioner, soap and even lotion bottles!
Nice dark curtains. Not one negative thing to say about the room or breakfast.
It was in a nice location too with shops and places to eat nearby.
Cons- the spa was dirty with people's skin floating at the top of its water. The pool was a nice size, but it was freezing!
And I know it's not the hotels' fault, but other guests can be so loud late at night and early morning. But we always bring earplugs! So that helps!
If we ever go back to aberdeen, we will choose to stay here again.
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酒店回复: Hello Alvina! Thank you for taking the time out of your day to send us a review - we appreciate any and all feedback from our guests! We are glad to hear that our spacious and clean rooms, and breakfast, were things that enhanced your stay! We very much apologize that the spa was not as clean as it should have been and that the pool was chilly and make a note for our maintenance to check on those things. Hope to see you again in the near future! Thank you!
5.0分
其他
Maverick restaurant was conveniently close to hotel and very good. walking distances to target and other restaurants as well .
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酒店回复: Thank you, Karen, for taking the time to respond to our survey. We are happy to hear our location was convenient for you. We hope to see you again soon!
4.0分
家庭亲子
Can’t believe the staff wears normal cloths like any other guest. You can’t tell the difference.
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酒店回复: Thank you, for responding to our survey. I will pass along your message to our management. Thank you for your feedback. We appreciate your business and hope to see you again when your travels bring you through Aberdeen. Have a great summer! Amy, Front Desk Agent
4.0分
情侣出游
Nice room. Bath would be better with walk-in shower for safety. the sink was not great. Breakfast was good.
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酒店回复: Thank you, Rich, for responding to our survey. We are glad to hear you enjoyed your stay. We strive to provide the best possible experience for our guests. If there is anything we can do to improve your next stay, please let us know! We hope to see you again soon.
房间干净宽敞，床铺舒适，工作人员友好热情，热水淋浴、毛巾、吹风机和咖啡机充足。步行3分钟即可到达Target，附近还有餐厅和星巴克。早餐也很有帮助。谢谢。
Just an overnight for some personal travel. Check in was fast and the man at the front desk was very helpful. The room was nice. The hotel was quiet. The hot breakfast was very y.
Could not get a room at 3:00. We were counting on having a room at 3 as we had to get ready for a 4:30 wedding. Reserved a king and it appears we got a 2 queen suite.
Clean room, breakfast options were great! Pool was a bit cold and the tile around it is very slippery even walking very slowly. Location by the mall is great and lots of parking spaces. Staff were very nice also.
Family trip 3 kids
The hotel rooms were very dirty. With in the hour of checking in my 10 month old had black hands and feet from crawling on the carpet it was so dirty. No water pressure at all and toilet handle had to be held down to flush. Pool was dirty and had a very strong smell
We will definitely stay here again!
Suite was fantastic and great price. We loved our room. Pool and hot tub were great. Continental breakfast was better than at most hotels. Great price! We will definitely stay at this hotel again!
No matter the location- Hampton is the best
I've stayed at other Hamptons and always had a great experience.
Pros- Buffet breakfast amazing, lots of options. Staffing polite and friendly. The room was superb! Large! Comfortable CLEAN beds. Carpets clean. Bathroom clean and BIG! And I love how you supply the shampoo, conditioner, soap and even lotion bottles!
Nice dark curtains. Not one negative thing to say about the room or breakfast.
It was in a nice location too with shops and places to eat nearby.
Cons- the spa was dirty with people's skin floating at the top of its water. The pool was a nice size, but it was freezing!
And I know it's not the hotels' fault, but other guests can be so loud late at night and early morning. But we always bring earplugs! So that helps!
If we ever go back to aberdeen, we will choose to stay here again.
Maverick restaurant was conveniently close to hotel and very good. walking distances to target and other restaurants as well .
Can’t believe the staff wears normal cloths like any other guest. You can’t tell the difference.
Nice room. Bath would be better with walk-in shower for safety. the sink was not great. Breakfast was good.