酒店回复: Tiyae, we are sorry our newly renovated Hilton Garden Inn did not meet your expectations. We will research your feedback points in order to determine how we can improve our guest experience. Thank you for being a valued guest!
5.0分
其他
Clean, large room, nice lobby. Downside: no free breakfast, but they have delicious burgers (for $19)!!
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酒店回复: Dear Guest,We are delighted to hear that you enjoyed your stay at our fully renovated hotel, and we appreciate you taking the time to share your feedback. We are pleased that you found our rooms clean and spacious, and that you enjoyed our lobby area. We understand the importance of a delicious meal during your stay, and we are glad you had the opportunity to try our burgers. We hope you also had the chance to explore our amenities such as our made-to-order breakfast or fully stocked fitness center. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future. Thank you for choosing Hilton Garden Inn Myrtle Beach/Coastal Grand Mall.
5.0分
情侣出游
Check in was super fast and easy. The staff for super friendly and helpful. Hotel was nice and clean!
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酒店回复: Good day, Adam!We are delighted to hear that you had a fantastic experience during your stay at our Hilton Garden Inn! We are pleased that you found our check-in process to be fast and easy, and that our team was friendly and helpful. It's wonderful to hear that you found our hotel nice and clean. We hope you enjoyed our amenities, such as our indoor or outdoor pool...or possibly our spa! We appreciate your positive feedback and look forward to welcoming you back for another great stay at our fully renovated hotel.Thank you!Cheryl HighGeneral ManagerHilton Garden Inn Myrtle Beach
3.0分
其他
Most was good but I had a towel in the hotel that just smelled god awful. I gaged in my mouth please clean these better people use the towels
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酒店回复: Good day, Steven!We appreciate you taking the time to leave a review of your recent stay at our fully renovated Hilton Garden Inn Myrtle Beach/Coastal Grand Mall. We are glad to hear that you found most aspects of your stay to be good. We strive to provide a clean and comfortable environment for all of our guests, and we will address the issue with the towels to ensure a better experience for future guests. We hope you were able to enjoy our amenities such as our made-to-order breakfast or fully stocked fitness center. We look forward to welcoming you back for another visit in the future.Sincerely,Cheryl HighGeneral Manager
5.0分
其他
Great place to stay
Very nice hotel that’s located next door to the mall. Plenty of dining options and shopping.
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酒店回复: Dear Brad,We are delighted to hear that you had such a enjoyable stay at our fully renovated Hilton Garden Inn Myrtle Beach/Coastal Grand Mall. It's great to know that you found our location convenient and enjoyed the dining and shopping options nearby. We hope you had the opportunity to take advantage of our amenities such as our made-to-order breakfast or fully stocked fitness center. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Cheryl HighGeneral Manager
5.0分
情侣出游
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Only complaint would be the girl that greeted me at the front desk when i asked for an early check in said she would call when my room was ready. Of course she didnt. I showed up at 4 and it was clean and waiting. Stayed here many times and enjoy the hotel.
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酒店回复: Hi, Joel!We are delighted to hear that you enjoyed your stay with us at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall and appreciate you taking the time to share your feedback. We apologize for any inconvenience you experienced during check-in and will address this with our team to ensure it does not happen again in the future. We hope you were able to take advantage of our amenities, such as our made-to-order breakfast or fully stocked fitness center. We look forward to welcoming you back for another enjoyable stay at our fully renovated hotel.Sincerely,Cheryl HighGeneral Manager
5.0分
家庭亲子
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Had a great stay. Patricia was excellent. She checked on us during our stay several times. Also, kudos to the bartender, Eric. This guy knows how to make an old fashion. 10 out of 10 stars. I definitely recommend.
3.0分
商务出差
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This is the only hotel in this price range that I have stayed at that does not offer free breakfast. That, coupled with an exhorbitant penalty for mistakenly booking wrong date (my fault, I admit, but a $180 penalty for a 1-night stay???) means I won't be using ******* and will stick to chains that I am more familiar with.
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酒店回复: Dear Randolph,At Hilton Garden Inn Myrtle Beach / Coastal Grand Mall, we are dedicated to providing top-notch hospitality and comfort. We take guest feedback seriously and are actively working to ensure that every stay is a positive one. We invite you to visit again and experience our ongoing enhancements.Sincerely,Cheryl HighGeneral Manager
5.0分
家庭亲子
Excellent hotel! Great option if you don't want to stay on the beach. Close to all attractions, restaurants and shopping.
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酒店回复: Good day, Gloria!We are so thrilled to hear that you had an excellent stay experience at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall! We are glad that you enjoyed our convenient location near attractions, restaurants, and shopping. We hope you were able to take advantage of some of our other amenities such as our newly equipped fitness center. Our team looks forward to welcoming you back for another great stay. Thank you for choosing to stay with us!Sincerely,Cheryl HighGeneral Manager
购物就餐相当便利，离机场近。
床不舒服。空调声音太大。而且建筑墙壁很薄。能听到其他房间的吵闹声。
Clean, large room, nice lobby. Downside: no free breakfast, but they have delicious burgers (for $19)!!
Check in was super fast and easy. The staff for super friendly and helpful. Hotel was nice and clean!
Most was good but I had a towel in the hotel that just smelled god awful. I gaged in my mouth please clean these better people use the towels
Great place to stay
Very nice hotel that’s located next door to the mall. Plenty of dining options and shopping.
Only complaint would be the girl that greeted me at the front desk when i asked for an early check in said she would call when my room was ready. Of course she didnt. I showed up at 4 and it was clean and waiting. Stayed here many times and enjoy the hotel.
Had a great stay. Patricia was excellent. She checked on us during our stay several times. Also, kudos to the bartender, Eric. This guy knows how to make an old fashion. 10 out of 10 stars. I definitely recommend.
This is the only hotel in this price range that I have stayed at that does not offer free breakfast. That, coupled with an exhorbitant penalty for mistakenly booking wrong date (my fault, I admit, but a $180 penalty for a 1-night stay???) means I won't be using ******* and will stick to chains that I am more familiar with.
Excellent hotel! Great option if you don't want to stay on the beach. Close to all attractions, restaurants and shopping.