酒店回复: Hello Erika,Nos alegra saber que su experiencia fue positiva. Su satisfacción es importante para nosotros y valoramos su retroalimentación. Si tiene más comentarios que quisiera compartir acerca de su estancia, le invitamos a que se los haga llegar a la dirección del hotel. Esperamos que considere regresar en el futuro.
5.0分
其他
原文
翻译提供方：Google
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酒店回复: Hello Dennis,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. Your experience is valuable to us, and we hope to better serve you in the future.
4.0分
情侣出游
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Room was clean and fresh and receptionist was so friendly and helpful! Supposed to be non-smoking but there was a horrible cigarette smoke situation on our floor. In the morning we found out the hotel staff was trying to take care of it.
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酒店回复: Hello Lindsey,Thank you for sharing your experience with us. We're pleased to know you found your room clean and appreciated our friendly staff. We take the comfort of our guests seriously and understand the importance of a smoke-free environment. Your feedback about the situation on the floor will be noted for future improvements. We hope you consider staying with us again for an even better experience.
5.0分
家庭亲子
The variety of breakfast items. The room was clean, staff was super nice! I didnt get to try out the pool but it looked very clean. Will definitely stay again!
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酒店回复: Hello Jennifer,Thank you for sharing your experience! We're thrilled to hear you enjoyed the breakfast variety and found the staff to be friendly. It's also great that you found the room clean and noticed the pool's condition. We look forward to welcoming you back during your next stay so you can enjoy all our amenities.
5.0分
家庭亲子
Room and lounge area were refurbished and exceptionally clean. Breakfast was excellent and staff were all hard working and cheerful.
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酒店回复: Hello Royce,Thank you for sharing your positive experience regarding the cleanliness of our refurbished rooms and lounge area, as well as your enjoyment of our breakfast. We're delighted to hear that our hardworking staff made a positive impression during your stay. Your feedback is invaluable in helping us maintain our high standards and we hope to welcome you back for another delightful visit in the future.
4.0分
其他
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Everything was great, the lady at the front desk was amazing. My only complaint was the noise from other guests be cause of the poorly insulated walls. I could hear everything. We were on the 2nd floor and we could heard people in the parking lot. Our family was in a room close to the interstate and they heard the traffic all night.
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酒店回复: Hello Coleen,Thank you for your feedback regarding your stay. We're glad to hear you had a positive experience with our front desk staff. We appreciate your concerns about noise, as it helps us understand areas where we can improve the guest experience. Your comments will be shared with the appropriate team for their awareness. We hope to welcome you back in the future for a quieter stay.
5.0分
其他
Would recommend
Breakfast was good, staff is friendly. The parking lot is safe.
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酒店回复: Hello Carrie,We are delighted to hear that you enjoyed the breakfast and found our staff to be friendly. It’s great to know that you felt safe in our parking lot as well. Your feedback is valuable and helps us maintain our standards. We hope to welcome you back in the future for another pleasant stay.
2.0分
家庭亲子
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We were very disappointed that the pool was not working. There was not previous notification that the pool was out of order. We were directed to go across the street to another hotel.
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酒店回复: Hello Andy,We appreciate your feedback regarding the pool situation during your stay. We understand how important this amenity is and apologize for any inconvenience caused by the unavailability of our pool and lack of prior communication. Your comments have been noted and will be shared with the management team as they continuously work to improve our services. Thank you for taking the time to share your experience.
2.0分
其他
It was listed as a suite- in their photos it appears 2 separate spaces but only one big room & we had to rent another room unexpectedly & pay full price.
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酒店回复: Hello Steven,Thank you for sharing your feedback regarding your recent stay. We strive to provide clear and accurate descriptions of our accommodations, and we appreciate your input on the suite's layout. We understand that unexpected situations can arise, and we hope the rest of your stay met your needs. Your comments will be taken into consideration as we continuously work to enhance our guests' experiences.
5.0分
其他
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Best stay ever
It was very clean. Beds were sooo comfy!!! Amazing breakfast which was a big surprise! I’ve never had a good free breakfast at a hotel but this was wonderful! Highly recommended!!!
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酒店回复: Hello Maria,Thank you for your kind words! We're thrilled to hear that you enjoyed the cleanliness of the hotel, the comfort of the beds, and especially our delicious breakfast. It's great to know that we exceeded your expectations. We appreciate your recommendation and hope to welcome you back in the future for another wonderful stay!
很好
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Room was clean and fresh and receptionist was so friendly and helpful! Supposed to be non-smoking but there was a horrible cigarette smoke situation on our floor. In the morning we found out the hotel staff was trying to take care of it.
The variety of breakfast items. The room was clean, staff was super nice! I didnt get to try out the pool but it looked very clean. Will definitely stay again!
Room and lounge area were refurbished and exceptionally clean. Breakfast was excellent and staff were all hard working and cheerful.
Everything was great, the lady at the front desk was amazing. My only complaint was the noise from other guests be cause of the poorly insulated walls. I could hear everything. We were on the 2nd floor and we could heard people in the parking lot. Our family was in a room close to the interstate and they heard the traffic all night.
Would recommend
Breakfast was good, staff is friendly. The parking lot is safe.
We were very disappointed that the pool was not working. There was not previous notification that the pool was out of order. We were directed to go across the street to another hotel.
It was listed as a suite- in their photos it appears 2 separate spaces but only one big room & we had to rent another room unexpectedly & pay full price.
Best stay ever
It was very clean. Beds were sooo comfy!!! Amazing breakfast which was a big surprise! I’ve never had a good free breakfast at a hotel but this was wonderful! Highly recommended!!!