Bathroom had a very dated roof and the shower was not very good.
Bed was great.
Front desk staff not overly helpful.
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酒店回复: Thank you for taking the time to share your feedback. I'm sorry to hear your experience did not meet expectation and we will take note of your comment to improve.We hope to have the opportunity to welcome you back for a better overall stay.
3.0分
其他
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Bed was clean.. bathroom had a used towel left in it. I had next to zero water pressure to shower..I do however tend to stay at the ibis for its great location. If not the abacus is the go.
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酒店回复: Thank you for taking the time to share your feedback. I'm sorry to hear your experience did not meet expectation and we will take note of your comment to improve.We hope to have the opportunity to welcome you back for a better overall stay.
4.0分
情侣出游
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Property was nice enough. Room was clean Area was ok but didn’t feel safe after dark . Breakfast at hotel was average with one person making coffee and eggs so one person ate first till other meal was ready . Thought that was not a good experience.
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酒店回复: Thank you for sharing your feedback.We’re pleased to hear you found the property and your room clean. We’re sorry to hear that you didn’t feel comfortable in the area after dark and that breakfast did not meet your expectations.Our breakfast offering is continental, and cooked eggs are an additional service prepared fresh to order, which can sometimes mean a short wait. We appreciate your comments and will review how we can improve this experience for our guests.We hope to have the opportunity to welcome you back in the future.Kind regards,Ibis Styles Mount Isa
2.0分
商务出差
If you book under Accor you will get a better room than if you book under Hotels.
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酒店回复: Thank you for taking the time to share your feedback.We allocate rooms based on the room type booked. Accor Live Limitless members who book directly with us also enjoy the benefits of their loyalty status, which may include an upgraded room when available.We truly value your feedback and hope we’ll have the chance to welcome you back in the future.Kind regards,Ibis Styles Mount Isa
3.0分
商务出差
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There were several problems with the room. One was the cleaning smell in the room was overwhelming. Just because it smells of cleaning product does not make it clean! There was a hole in the bedside table. The room had a shower over a bathtub which would have been fine but they put a shower curtain around it that wrapped around your body when trying to shower. I do not beleive that they change the shower curtain every time that a new guest stays so this was really disturbing and I refused to use it. So the water flooded all over the bathroom floor.
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酒店回复: Dear Mudgee M, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Mount Isa Verona. I’m very sorry to hear that your room did not meet expectations, particularly regarding the cleaning scent, condition of the furnishings, and the shower setup. This is certainly not the experience we aim to deliver, and I appreciate you bringing these issues to our attention. Your comments have already been shared with our housekeeping and maintenance teams for immediate review and action. That said, I would welcome the opportunity to speak with you directly to gain a better understanding of your experience and personally follow up on your concerns. Please feel free to contact me at your convenience on 0427 377 807. Thank you again for your valuable feedback, and I hope we have the opportunity to restore your confidence in a future stay. Warm regards, Tony Pallotta General Manager ibis Styles Mount Isa Verona
5.0分
商务出差
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I stayed here on a business trip, the room was clean, good amenities and the staff were friendly and curtious. free wine by the glass in the room and some water which is always a welcome sight after a long flight. There is a very good restaurant downstairs that accepts accor plus and discounts the meal. I will stay here for all future visits to Mt Isa
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酒店回复: Dear Mr. Cooper Thank you for taking the time to share your kind review of your recent stay with us at ibis Styles Mt Isa Verona. We are delighted to hear that you found your room clean and well-equipped, and that our team made a positive impression with their friendliness and courtesy. It’s also wonderful to know that the complimentary wine and water added a welcome touch after your journey — we understand how important those little comforts are, especially after a long flight. We’re pleased you enjoyed the restaurant and the benefits of Accor Plus. Your intention to stay with us for all future visits to Mt Isa is the highest compliment we could receive, and we look forward to welcoming you back on your next business trip. Warm regards, Tony Pallotta General Manager ibis Styles Mt Isa Verona
5.0分
商务出差
What a great Hotel. Warm welcome by staff and Tony ( GM). Room was brilliant and Dinner in restaurant was amazing. Barista coffee for bfast was a treat.
4.0分
其他
Great location handy to everything. Rooms decent size and clean
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酒店回复: Thank you for your feedback. We look forward welcoming you back.Kind regards,Ibis Styles
3.0分
其他
It was pleasant and convenient
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酒店回复: Thank you for sharing your feedback. We hope to have the opportunity to welcome you back.Kind regards,Ibis Styles Mount Isa
设施齐全，服务周到，早餐可口。
Bathroom had a very dated roof and the shower was not very good.
Bed was great.
Front desk staff not overly helpful.
Bed was clean.. bathroom had a used towel left in it. I had next to zero water pressure to shower..I do however tend to stay at the ibis for its great location. If not the abacus is the go.
Property was nice enough. Room was clean Area was ok but didn’t feel safe after dark . Breakfast at hotel was average with one person making coffee and eggs so one person ate first till other meal was ready . Thought that was not a good experience.
If you book under Accor you will get a better room than if you book under Hotels.
There were several problems with the room. One was the cleaning smell in the room was overwhelming. Just because it smells of cleaning product does not make it clean! There was a hole in the bedside table. The room had a shower over a bathtub which would have been fine but they put a shower curtain around it that wrapped around your body when trying to shower. I do not beleive that they change the shower curtain every time that a new guest stays so this was really disturbing and I refused to use it. So the water flooded all over the bathroom floor.
I stayed here on a business trip, the room was clean, good amenities and the staff were friendly and curtious. free wine by the glass in the room and some water which is always a welcome sight after a long flight. There is a very good restaurant downstairs that accepts accor plus and discounts the meal. I will stay here for all future visits to Mt Isa
What a great Hotel. Warm welcome by staff and Tony ( GM). Room was brilliant and Dinner in restaurant was amazing. Barista coffee for bfast was a treat.
Great location handy to everything. Rooms decent size and clean
It was pleasant and convenient