酒店回复: I am sorry you had issues with your room. Let the front desk know there is an issue in the future so you could be moved to another room. I’m not sure how this happened but I will be looking into it. We take pride in our cleanliness, so I apologize for falling short of our standards. If you would like to reach out to me, please feel free to contact me.
酒店回复: Hello Michael,I spoke with my team to see if anyone heard anything from you so we could figure out why your experience was so disappointing. Nobody was aware of your situation, so I apologize we weren't able to assist you during your stay. Feel free to reach out to me so we can discuss this further. We just had a remodel, so I need to know what looks "rundown" because that is not acceptable. Thank you for your feedback. I apologize again for your experience.
Our room had a very nice balcony overlooking the river. The room was clean and quiet. Also, there was a grass area and walking path to exercise our dogs. Pet fee was very reasonable!
5.0分
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Property was clean good location great balcony views and the staff checking in were great, greeted with smith and very friendly and personable which is a rare thing anymore.
5.0分
其他
So convenient, clean and quiet. Liked having the kitchenette. Nice and roomy. Safe.
我们遇到了一些问题
我们通常在这里的体验都很好，但这次房卡不太好用，每次离开房间都得重新设置。我们到的时候发现门没锁，所以我们很担心里面有人。套房厨房的地板上溅了一点水，我们用纸巾擦了擦，结果拿起来的时候纸巾已经是黑色的了，看来瓷砖已经很久没擦了。真是令人失望。
当时电梯坏了，所以我不得不爬楼梯到二楼。如果我妻子和我一起的话，她肯定爬不上去。床很不舒服。没有客房服务。以后不会再住这里，也不会推荐。
房间很棒，但要去那里，你必须穿过大厅和走廊，那里的气味非常浓烈，呼吸起来感觉很不安全。是什么气味？闻起来就像是沃尔玛版纺必适（Febreze）的大量喷洒在大楼里，试图掩盖其他气味——这两种气味混合在一起，让我们在走廊里走动时不得不屏住呼吸。这味道太难闻了。如果你能找到另一个不会让你屏住呼吸的地方，那就去那里吧。
网站上显示有热水浴缸和室内泳池，但实际上没有。孩子们很失望。
通过第三方预订，无法退款。
电视没有信号，所以没法看。
炉灶后面的小厨房没有打扫，房间里有股难闻的气味。
糟糕的一晚
酒店有异味，房间整晚都很热，整个地方看起来都很破旧，对于这个价位以及我通常在这家连锁酒店遇到的情况来说，这真是令人失望。
我的房间就在健身房旁边。我的房间和健身房之间的墙上有自由重量器械，早上有人在举一个半小时的哑铃，所以我没法睡觉
Our room had a very nice balcony overlooking the river. The room was clean and quiet. Also, there was a grass area and walking path to exercise our dogs. Pet fee was very reasonable!
Property was clean good location great balcony views and the staff checking in were great, greeted with smith and very friendly and personable which is a rare thing anymore.
So convenient, clean and quiet. Liked having the kitchenette. Nice and roomy. Safe.