Took immediate care of someone in the room above jumping on the floor so hard our room shook.
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酒店回复: Jerry, thank you for sharing your experience. We're glad our team was able to address the situation quickly and help ensure your comfort. We look forward to seeing you again soon.
5.0分
家庭亲子
The staff was so friendly and kind! Very attentive and helpful. My son is in college in Iowa and I will stay here every time I visit!
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酒店回复: Ja'Lesa, thank you for your kind words! We're so glad you enjoyed your stay at Homewood Suites by Hilton Cedar Rapids North and that our team made you feel welcome. It means a lot to know you'll choose us for your future visits to Iowa. We look forward to seeing you again soon!
4.0分
其他
I always enjoy my stay at Homewood Suite Cedar Rapids North. The rooms are clean and spacious. The price just seems to be pricey for an off-season stay!
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酒店回复: LaKisha, thank you for your kind words! We're delighted to hear you enjoy your stays at Homewood Suites by Hilton Cedar Rapids North and appreciate your feedback about our rooms. We understand your thoughts on pricing and truly value your perspective. We hope to welcome you back again soon.
1.0分
商务出差
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Front staff was very accommodating to the large group we had. He did everything in his best effort to ensure we were all close to one another. However, there were issues with making keys and it appeared in the middle of the night, a key must of been made to another visitor and they walked into our room in the middle of the night. Very weird and scary as there were kids.
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酒店回复: Sara, thank you for recognizing the efforts of the team member who assisted your group. The situation you described is taken seriously, and measures are in place to help ensure the safety and comfort of guests. Your feedback is appreciated.
5.0分
朋友出游
The breakfast had many more options than other similar hotels. It was delicious.
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酒店回复: Susan, it’s wonderful to hear you enjoyed the breakfast selection at Homewood Suites by Hilton Cedar Rapids North. The team is thrilled you had a delicious start to your day, and everyone hopes to welcome you back for another great stay soon.
4.0分
情侣出游
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Great location and condition of the hotel. Really really great options for breakfast! Room itself was great, only downside was bathroom could have been cleaner.
5.0分
其他
Staff was amazing pool was freezing but nice and clean area nice chairs loved the kitchenette in the rooms so convenient to cook and feed the kids
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酒店回复: dominique, the team is thrilled you enjoyed your stay at Homewood Suites by Hilton Cedar Rapids North. It’s wonderful to know the kitchenette made things easier for your family and that you appreciated our welcoming colleagues and well-maintained amenities. We hope you’ll join us again for another great visit.
3.0分
家庭亲子
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The facility was clean, minus the pool, as it was green. The beds were not comfortable and the mattress cover only covered the top of the mattress, and the cover and sheets kept coming off the bed, which is unsanitary. The breakfast was also not great, but the coffee was the worst I have ever had, they need a new vendor. The full size shower gel, shampoo and conditioner was nice though.
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酒店回复: Kelly, thank you for taking the time to share your thoughts. It’s good to know you appreciated the in-room amenities. Your comments about the condition of certain spaces, bedding comfort, and breakfast beverages are valuable and will be kept in mind as improvements are considered.
5.0分
其他
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Wonderful stay, staff was great! We enjoyed the room layout, liked pillow assortment, good mattress and bedding, great toilet flushing pressure, good shower head. Enjoyed the food services, good coffee, everything was great. Our previous two nights in Iowa were at the Hampton Inn Des Moines Downtown and enjoyed that stay as well. However, after comparing the two, we will definitely book future trips with Homewood suites by Hilton.
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酒店回复: Bonnie, we’re delighted you loved your experience at Homewood Suites by Hilton Cedar Rapids North. The team is glad you enjoyed the well-appointed room, amenities, and food offerings. It’s wonderful to know you plan to choose us for future visits. We look forward to welcoming you back!
房间宽敞、安静又干净。员工很乐于助人。附近还有几家餐厅。
Took immediate care of someone in the room above jumping on the floor so hard our room shook.
The staff was so friendly and kind! Very attentive and helpful. My son is in college in Iowa and I will stay here every time I visit!
I always enjoy my stay at Homewood Suite Cedar Rapids North. The rooms are clean and spacious. The price just seems to be pricey for an off-season stay!
Front staff was very accommodating to the large group we had. He did everything in his best effort to ensure we were all close to one another. However, there were issues with making keys and it appeared in the middle of the night, a key must of been made to another visitor and they walked into our room in the middle of the night. Very weird and scary as there were kids.
The breakfast had many more options than other similar hotels. It was delicious.
Great location and condition of the hotel. Really really great options for breakfast! Room itself was great, only downside was bathroom could have been cleaner.
Staff was amazing pool was freezing but nice and clean area nice chairs loved the kitchenette in the rooms so convenient to cook and feed the kids
The facility was clean, minus the pool, as it was green. The beds were not comfortable and the mattress cover only covered the top of the mattress, and the cover and sheets kept coming off the bed, which is unsanitary. The breakfast was also not great, but the coffee was the worst I have ever had, they need a new vendor. The full size shower gel, shampoo and conditioner was nice though.
Wonderful stay, staff was great! We enjoyed the room layout, liked pillow assortment, good mattress and bedding, great toilet flushing pressure, good shower head. Enjoyed the food services, good coffee, everything was great. Our previous two nights in Iowa were at the Hampton Inn Des Moines Downtown and enjoyed that stay as well. However, after comparing the two, we will definitely book future trips with Homewood suites by Hilton.