Never stayed here before or in Nashville. Valet Parking was the most polite and patient employees in the whole hotel. I went up to check in - no smile or instruction or anything. I had to ask about where to park how to get my bags up how to get to my room. I just feel like she didn’t really want to be there. You pass the desk several times in and out. So smiles or have a nice day.
展开
酒店回复: Hi Melanie, Thank you for taking the time to share your feedback with us. While I’m very glad to hear that our valet team made a positive impression, I’m truly disappointed to learn that your check-in experience did not meet the warm and welcoming standard we strive to provide.Please accept my sincere apologies for the lack of greeting, guidance, and overall engagement from our front desk during your arrival. Your first moments with us should feel easy and inviting, especially when visiting Nashville for the first time, and it’s clear we fell short. This is not reflective of the service culture we expect, and I will be reviewing your experience directly with the team to ensure proper hospitality and attentiveness moving forward.If your travels bring you back to Nashville, I would appreciate the opportunity to personally assist with your reservation and ensure your next stay is smooth, friendly, and memorable for all the right reasons.Thank you again for your honest feedback, it helps us do better.Thanks, Cameron
服务总体来说不错，楼下酒吧不错
酒店环境非常好👍
这家酒店简直完美。地理位置可能是它最大的卖点，周围全是音乐酒吧和消遣场所，让人完全沉浸在乡村音乐文化中！
地理位置好，房间设备齐全，空间宽敞，不错！
房间还不错，楼下有星巴克。
这是一次舒适惬意的住宿体验：客房服务非常准时，酒店也很整洁。他们每天早上提供欧陆式早餐。酒店位于市中心，地理位置优越，是体验城市夜生活的理想之选。
位置很棒，离百老汇只有几个街区。
有些代客泊车员/行李员非常热情周到，但也有一些态度很差，看起来很不耐烦。房间还算可以。淋浴间里有很多长长的黑头发，非常恶心，落地镜看起来好像从来没擦过。不会再来了，不过这次入住体验还算可以。
酒店本身不错，也很干净。但我们的房间有问题——淋浴不好用，浴室门很不方便，洗手池附近的墙壁插座也没有牢固地固定在墙上。
非常适合靠近百老汇而又没有车的人。我们被允许提前入住，接待员非常好。我推荐！
Never stayed here before or in Nashville. Valet Parking was the most polite and patient employees in the whole hotel. I went up to check in - no smile or instruction or anything. I had to ask about where to park how to get my bags up how to get to my room. I just feel like she didn’t really want to be there. You pass the desk several times in and out. So smiles or have a nice day.