酒店回复: 尊敬的 Roger W，很抱歉您未能享受此次入住体验。您是我们酒店大规模翻新后首批入住的客人之一，此次翻新使酒店焕然一新。对于初期不可避免的问题造成的一些问题，我们深感抱歉。无线网络现已修好，餐厅和酒吧将于2025年8月重新开业。我们每三天提供一次客房清洁服务，但非常乐意根据您的要求提供每日清洁服务。我们真诚希望您下次能再次光临，让我们向您展示这家酒店的未来发展。此致，Best Western Cambridge 团队
We had a fantastic stay and wanted to give a special thank you to Naj for his truly world-class hospitality. From the moment we arrived, he went above and beyond to make sure everything was perfect. His professionalism, warm attitude, and genuine care for guests really stood out. It’s rare to come across someone so dedicated to creating a great guest experience. Naj made the stay feel welcoming and effortless, and his attention to detail did not go unnoticed. Thank you again, Naj, for making the visit so memorable.
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The room was clean and comfortable. I had a large room with a large open shower room, no separate toilet. Fridge in the room with some water. The rest of the hotel was in a state of construction. The pool was clean and available to use till late. Possibly due to the construction there was limited availability for evening meals plus it is the quieter wet season. Very little was open around town. Hotel looks like it will be a beautiful place to stay, have meals but awaits completion.
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All in all good. I didn't have breakfast as I had to leave early. Dinner was amazing. My only negative was no mircowave. I arrived late on Monday evening and restaurant was not open so I had to get kebab from local shop. I would have preferred frozen meal. Oh more tea bags normal would also be great. Bed comfy.
位置好
抵达酒店时前台已关闭。我们在马路对面的酒吧等候，直到有人联系我们。
酒店正在施工，虽然没有打扰到我们，但我们是在预订并付款后才知道有施工的。
由于升级改造，酒店设施有所欠缺，不过我们在镇上找到了其他吃饭喝酒的地方。
尽管有这些小问题，我们还是很享受这次住宿，并且很喜欢游泳池。
考虑到剑桥酒店目前正在装修，而且运营规模很小，这次入住体验非常棒。我们入住的豪华套房可以俯瞰泳池，宽敞舒适，在我们七天的住宿体验中，这里就像家一样温馨舒适。套房装修精美，风格现代。我相信装修完成后，这里会是一个绝佳的住宿选择。泳池非常诱人。由于酒吧和餐厅的餐点供应有限，所以略显拥挤，不过早餐和晚餐还是供应的。我们住得很愉快。
在研究了各种选择之后，我选择了剑桥酒店。在拥挤的小船上度过了12天后，我想要一间干净的酒店/汽车旅馆，里面有一张特大号床，并且自带餐厅和酒吧。我还需要下载12天的电子邮件和附件，所以预订了剑桥酒店，每晚280美元——这在库努纳拉酒店中属于偏高的价格。令我惊讶的是，停车场几乎空无一人，接待处也设在餐厅/酒吧里，而且空无一物——正在施工。他们的网站和在线预订公司的评论都没有提到这一点。我们惊喜地发现，房间经过了翻新，所有装修都是全新的，家具都是高品质的，还有一张特大号床。周围没有其他客人，所以非常安静。然后我们发现地板上满是灰尘和沙砾，弄脏了我们的赤脚。房间不是每天打扫的，所以我们不得不要求多要一些卫生纸、牛奶和护发素。然后，我们的网络连接出现了问题，被告知是建筑商的卡车把光纤电缆压坏了。这家酒店建在没有任何餐厅/酒吧的顶层，他们的网站上说是去年竣工的，艺术家的插画也一样。现在我明白为什么他们只评为三星级了。别相信他们的网站，去别的度假村/汽车旅馆吧。
酒店地处中心地带，交通便利，步行5-10分钟即可到达Coles超市、商店和咖啡馆。工作人员热情周到，竭尽全力让我们住得舒适，甚至把我们送到了第二家酒店（也是我们预订的第一家酒店）。我们之前在库努纳拉多住了一晚，但我们之前预订的另一家酒店已经客满。房间非常宽敞、现代，床很舒服，空调也很棒。虽然我们没有在那里用餐，但餐厅的菜单非常棒。酒店正在进行翻修，但丝毫没有影响到一切。
一片宁静的绿洲。所有客房均经过翻新，现代、干净、舒适。期待看到酒店全面竣工。员工非常友好和乐于助人，感谢 Narelle 和 Dean 在最后一刻通知我们的情况下为我们安排了住宿。
在剑桥住了两晚，Dean 和他友好的团队为我们提供了无微不至的照顾，虽然酒店正在装修，但新房间非常棒，我们在餐厅吃过几次饭，食物无可挑剔，非常感谢，让我们度过了一段美好的时光，强烈推荐。
We had a fantastic stay and wanted to give a special thank you to Naj for his truly world-class hospitality. From the moment we arrived, he went above and beyond to make sure everything was perfect. His professionalism, warm attitude, and genuine care for guests really stood out. It’s rare to come across someone so dedicated to creating a great guest experience. Naj made the stay feel welcoming and effortless, and his attention to detail did not go unnoticed. Thank you again, Naj, for making the visit so memorable.
The room was clean and comfortable. I had a large room with a large open shower room, no separate toilet. Fridge in the room with some water. The rest of the hotel was in a state of construction. The pool was clean and available to use till late. Possibly due to the construction there was limited availability for evening meals plus it is the quieter wet season. Very little was open around town. Hotel looks like it will be a beautiful place to stay, have meals but awaits completion.
All in all good. I didn't have breakfast as I had to leave early. Dinner was amazing. My only negative was no mircowave. I arrived late on Monday evening and restaurant was not open so I had to get kebab from local shop. I would have preferred frozen meal. Oh more tea bags normal would also be great. Bed comfy.