酒店回复: Thank you so much for taking the time to leave us your feedback. We are currently undergoing renovations. The walls will be repainted shortly. Unfortunately, at Hilton Garden Inn the breakfast is not included. Depending on how you book you can get it included. I will have maintenance take a look at that refrigerator also. Thank you so much, we hope after our renovations you will come back and stay with us!
酒店回复: Thank you so much for leaving such a wonderful review! We are so happy to hear that you enjoyed your stay with us. We can't wait to see you again!
1.0分
商务出差
原文
翻译提供方：Google
酒店向住宿收取费用，并表示他们没有预订。同时，预订已存在并且已付款。我要求退款。
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酒店回复: We do apologize for the inconvenience of the issues at hand. ******* does offer different types of reservations, some are prepaid, and some are not. If there is anything else we can do to help you please feel free to contact us. Thank you so much for your feedback.
3.0分
情侣出游
The breakfast and happy hour was not free its no pool as it was false advertisement was not pleased at all .
2.0分
其他
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The hotel is solod. Shoutout to the guy that helped with getting the room when I arrived because when I did the room had been canceled due to not being able to charge a card? However, when I booked on ******* it was reserve now and pay later on sight. I have done this before and never had my room get canceled. Due to the I had to get a diff room altogether but I expect if I am booking a room that is reserved that the room does not get canceled right before I get there. Get it together please
3.0分
家庭亲子
Rm walks very plain, no bedspread, ice machine broken, curtains didn’t go down all the way, food and coffee cold.
好地方，好位置！
优点：
- 靠近众多餐厅和商店
- 房间非常宽敞
- 房间配有微波炉和迷你冰箱
- 含早餐
- 大堂很漂亮，提供食物和饮品
缺点：
- 入住时需支付25美元的押金
- 房间不干净
- 在空调机组顶部发现多张用过的纸巾
- 床头板和床头柜上有明显的油渍/污迹
不会再来
1. 我房间的墙壁需要重新粉刷。
2. 我们花了那么多钱却没有早餐。
3. 自助早餐花费 16 美元，但实际上什么都没有
4. 冰箱非常吵
虽然这次住宿体验不算糟糕，但我不会再预订这家酒店。这家酒店非常陈旧。我预订这家酒店是因为酒店说他们有室内游泳池和热水浴缸，但当时正在翻修。早餐本应包含在内，但需要额外付费，而且他们使用的就座/点菜/取餐系统让用餐区的每个人都感到困惑。我洗了 10 分钟的澡，水就变冷了。工作人员很友好，床也很舒服。
我订了一张特大号床套房的折叠床，可供 5 人使用。他们没有给我们，经理 Ashley 也从未按照承诺给我们打电话。我付了折叠床的费用，但从未得到任何调整。感觉就像偷窃一样。
房间宽敞干净。工作人员的服务非常好。每个人都很有礼貌，随时准备为您提供帮助。
酒店向住宿收取费用，并表示他们没有预订。同时，预订已存在并且已付款。我要求退款。
The breakfast and happy hour was not free its no pool as it was false advertisement was not pleased at all .
The hotel is solod. Shoutout to the guy that helped with getting the room when I arrived because when I did the room had been canceled due to not being able to charge a card? However, when I booked on ******* it was reserve now and pay later on sight. I have done this before and never had my room get canceled. Due to the I had to get a diff room altogether but I expect if I am booking a room that is reserved that the room does not get canceled right before I get there. Get it together please
Rm walks very plain, no bedspread, ice machine broken, curtains didn’t go down all the way, food and coffee cold.