Horrible experience, we checked in and headed right out for the night, got back around midnight and tried to sleep, the heating unit in the room was so loud it was ridiculous. I had the TV on for about a half hour and had to keep the volume on 89 just to hear people talk on the show. The unit kept kicking on and off every few minutes with loud grinding. If it had not been for us being so exhausted we would have changed rooms. I told front desk about it in the morning at check out and no attempt on their part to rectify, I have never experienced this before at other marriotscwe stay at. Waste of money!!!
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酒店回复: I regret to learn that noise pollution caused by the heating unit disrupted the comfort of your stay. Your comfort remains our utmost priority, and I apologize for any dissatisfaction caused. Your feedback is valued, as it enables us to continually monitor and improve the guest experience. Thank you for taking the time to provide your review.
5.0分
其他
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We didn’t eat breakfast there but we had some drinks at the bar the previous night. We were disappointed that the bar closed at 9:45 and the kitchen wasn’t open. But the hotel was very nice and comfortable.
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酒店回复: Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
1.0分
情侣出游
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I wanted to share feedback regarding our recent stay, which was unfortunately one of the worst Marriott experiences we’ve had. Upon arrival, we found black hair on the bathroom floor and in the shower pan, and there was no hair conditioner provided in the room.
The issues continued at breakfast. The cheese and sausage biscuit from the bistro was very tiny and hard simply microwaved rather than freshly prepared, and the waffle was also microwaved. For a breakfast totaling nearly $36, this was extremely disappointing and far below Marriott’s usual standards.
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酒店回复: I sincerely apologize for the issues you encountered during your stay. It’s clear we fell short in delivering the quality experience you deserved. We are addressing these concerns with our team to ensure they are not repeated. Thank you for your feedback, and we hope to have another opportunity to meet your expectations in the future.
泳池选址有问题。从未被告知会关闭。应该退款。
停车收费，不含早餐。房间和淋浴设施需要升级。地理位置优越，前台工作人员礼貌且专业。
我非常喜欢它，非常干净，表演也很精彩
一切都非常美丽和舒适
非常安静，房间很棒
非常漂亮，干净
伟大的
Horrible experience, we checked in and headed right out for the night, got back around midnight and tried to sleep, the heating unit in the room was so loud it was ridiculous. I had the TV on for about a half hour and had to keep the volume on 89 just to hear people talk on the show. The unit kept kicking on and off every few minutes with loud grinding. If it had not been for us being so exhausted we would have changed rooms. I told front desk about it in the morning at check out and no attempt on their part to rectify, I have never experienced this before at other marriotscwe stay at. Waste of money!!!
We didn’t eat breakfast there but we had some drinks at the bar the previous night. We were disappointed that the bar closed at 9:45 and the kitchen wasn’t open. But the hotel was very nice and comfortable.
I wanted to share feedback regarding our recent stay, which was unfortunately one of the worst Marriott experiences we’ve had. Upon arrival, we found black hair on the bathroom floor and in the shower pan, and there was no hair conditioner provided in the room.
The issues continued at breakfast. The cheese and sausage biscuit from the bistro was very tiny and hard simply microwaved rather than freshly prepared, and the waffle was also microwaved. For a breakfast totaling nearly $36, this was extremely disappointing and far below Marriott’s usual standards.