酒店回复: Thank you for this feedback. This is an issue that we will resolve. We hope that you will give us another chance in the future.
5.0分
其他
原文
翻译提供方：Google
完美的
酒店提供优质的服务（舒适、清洁、丰盛的早餐）和认真、细心的工作人员
酒店回复: Thank you for choosing to be our guest! Safe travels to you!
4.0分
情侣出游
原文
翻译提供方：Google
干净、舒适的床、充足的空间。早餐还可以，但选择不多。很好的员工。
酒店回复: Thank you so much for choosing to stay with us!
5.0分
情侣出游
原文
翻译提供方：Google
这家酒店完全满足我们的需要。酒店干净，工作人员热情，包含的早餐也恰到好处。
酒店回复: Thank you for choosing to stay with us!
1.0分
其他
原文
翻译提供方：Google
电梯不工作
房间在三楼
房间离楼梯最远
虽然恶劣的天气增加了住宿的负担但这不是你的错只是雪上加霜
展开
酒店回复: We have been very upset with the elevator breakdown and completely understand your frustration. We are glad to have had you as our guest and hope to see you again soon!!! PS the elevator is back in commission ;)
1.0分
家庭亲子
展开
Floor was dirty in bedroom area and the bathroom had 1 towel and 1 roll of toilet paper for 6 guest. The next morning there wasn’t water served with breakfast. We asked the attendant for water and they said we could purchase a bottle for $2.00. We went to purchase a bottle and wasn’t able to without our room card. The attendant was agitated when she was asked to make a new card. The attendant made several rude remarks and we checked out and went to another hotel.
展开
酒店回复: I am truly sorry about your experience. I am addressing these issues and would love to speak with you directly, at your convenience.
5.0分
其他
Comfy and clean room, easy to park. Friendly workers. Delicious breakfast!
展开
酒店回复: Thank you so much for letting us know how we are doing. We appreciate you being our guest!
2.0分
商务出差
展开
My overnight stay was a nightmare. Literally. The bed was extremely uncomfortable, and what made the experience a double-nightmare was the room’s horrific air quality and non-existent air-circulation. I understand the windows cannot open given we were on the 3rd floor but WOW! Stuffy head, clogged nose, and sinus issues were all results from staying at the Holiday Inn in Alliance, NE. I arrived to the hotel in a normal state and within 12hrs, My wife and I felt as if we were leaving the hospital with a prescription, after this experience. Never again.
展开
酒店回复: Thank you for your feedback. I hope that your allergy issues were easily remedied and I'm sorry that you found the air quality inadequate.
糟糕的入住体验
我们直到凌晨3点30分才入住。前台足足15分钟都没人。我打电话过去，也没人接。
他们知道我们当时要入住。我们当时太累了，没法马上入住。
顶级的位置（酒店、房间、早餐）我会再次高兴！
泳池区缺少热水浴缸（如果您需要的话）！
我们花了 30 多分钟才找到人来帮我们办理入住手续，当我们告诉他们我们在那里待了多久时，他们似乎根本不关心我们必须等待。我们试着打了好几次电话，但没人接，我们最终找到人的唯一原因是我们不得不四处走动大喊找人。当我们试图退房时，情况也是一样，看不到任何员工。
完美的
酒店提供优质的服务（舒适、清洁、丰盛的早餐）和认真、细心的工作人员
干净、舒适的床、充足的空间。早餐还可以，但选择不多。很好的员工。
这家酒店完全满足我们的需要。酒店干净，工作人员热情，包含的早餐也恰到好处。
电梯不工作
房间在三楼
房间离楼梯最远
虽然恶劣的天气增加了住宿的负担但这不是你的错只是雪上加霜
Floor was dirty in bedroom area and the bathroom had 1 towel and 1 roll of toilet paper for 6 guest. The next morning there wasn’t water served with breakfast. We asked the attendant for water and they said we could purchase a bottle for $2.00. We went to purchase a bottle and wasn’t able to without our room card. The attendant was agitated when she was asked to make a new card. The attendant made several rude remarks and we checked out and went to another hotel.
Comfy and clean room, easy to park. Friendly workers. Delicious breakfast!
My overnight stay was a nightmare. Literally. The bed was extremely uncomfortable, and what made the experience a double-nightmare was the room’s horrific air quality and non-existent air-circulation. I understand the windows cannot open given we were on the 3rd floor but WOW! Stuffy head, clogged nose, and sinus issues were all results from staying at the Holiday Inn in Alliance, NE. I arrived to the hotel in a normal state and within 12hrs, My wife and I felt as if we were leaving the hospital with a prescription, after this experience. Never again.