酒店回复: Dear Xiaomei, Thank you for your wonderful review. We’re glad you found our location convenient, enjoyed the service at the front desk, and were comfortable in your room. We hope to welcome you back soon!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for your detailed feedback. We’re glad you enjoyed our convenient location, spacious room, and nearby dining options. We’re pleased to hear you had a good stay and hope to welcome you back soon.Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for your wonderful feedback! We’re glad you enjoyed our convenient location and nearby attractions. We understand your concern about the lack of a desk in your room. Please note that we do have several room types that include a desk or a couch for added comfort, which might suit your business needs better next time. We look forward to welcoming you back on your next visit!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for taking the time to share your feedback.We're glad you found our location convenient for exploring the city, with easy access to Melbourne Central and nearby tram services. That said, we’re sorry to hear that your arrival from Southern Cross Station was less convenient, and that the room layout and bedding did not fully meet your expectations.We appreciate your honest comments, as they help us identify areas where we can improve. Your feedback regarding the room size and mattress comfort has been noted and will be reviewed with our team.Thank you again for staying with us, and we hope to have the opportunity to welcome you back with an improved experience in the future.Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for your detailed and honest feedback. We appreciate you highlighting both the positives and areas where we can improve. We understand that the compact queen room might feel small for two guests, and we’re glad you found the hotel clean, well-located, and appreciated the convenient QR code ordering service.For future stays, we would be happy to recommend room types that offer more space and seating to better suit your needs. We hope to welcome you back soon and provide an even more comfortable experience.Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for sharing your feedback. We’re glad you enjoyed our excellent location and clean rooms. We appreciate your comments and are pleased to hear you had an overall enjoyable stay. We hope to welcome you back soon.Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for your thoughtful and detailed review. We’re delighted to hear you enjoyed your stay at Ibis Melbourne Central, especially our clean and quiet rooms, helpful Chinese-speaking staff, and central location.We’re glad the complimentary milk and breakfast offerings met your expectations, and we appreciate your suggestions on nearby dining options that future guests may enjoy. It’s also great to know our location was convenient for your tours and exploring the city.We look forward to welcoming you back on your next visit to Melbourne!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Rainny, Thank you for sharing your honest feedback. We appreciate your comments about the room size and are glad to hear that our convenient location and the city view helped make your stay enjoyable. We hope to welcome you back soon and provide an even better experience.Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear about your health situation and hope you’re feeling better soon. We’re glad to hear you noticed improvements in our service and had a positive experience with our staff. We look forward to welcoming you back when you’re ready. Take care!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
酒店回复: Dear Guest, Thank you for your kind and detailed review! We're so pleased to hear you enjoyed our convenient location, modern facilities, and the nearby dining and shopping options. It's also great to know our front desk team could assist you promptly with the room change, guest comfort is always our top priority.We’re glad you found the transport access and complimentary luggage storage convenient as well.I hope to welcome you back soon!Sincerely,Luh SumartiniAssistant ManagerNovotel Melbourne CentralIbis Melbourne Central
下了机场大巴，走路几分钟就到了！离中央大街很近，楼下有个早餐厅对于不买早餐的人很方便！我们当天要去企鹅岛回来的很晚，前台一直有人，非常棒的服务！订的是紧凑房间，两个人住没问题👌洗澡水很热，非常舒服！
酒店离维多利亚图书馆、女王市场、唐人街都很近，步行十分钟内；楼下有中国超市，还有很多小餐馆，逛吃都方便。房间挺大，厕所跟冲凉房是分开的，总体入住体验不错
酒店离南十字天空巴士车站步行15分钟，周边有维多利亚女王市场，唐人街，国家图书馆，州美术馆，墨尔本大学，附近餐厅数不胜数，喜欢这个酒店，下次还来这里住！房间没有办公桌，不适合商务，其他没毛病！
酒店地理位置还可以，离Central比较近，楼下也有Trams，去City的景点挺方便，但从Southern Cross Station过来会比较麻烦，这里就只能对付一下，房间很小有沙发那边基本没有过道，然后浴室也比较小，床垫也很软睡的不算舒服
紧凑大床房真的很小，双人出行的话其实不太方便，房间里坐的地方都没有，特别小。不过仍然很有优点，酒店价廉物美，地理位置方便，市区核心区域。扫码订购服务上门也很快速方便，房间里也很干净。在有折扣的时候是非常推荐的，不然性价比不高
位置是真的好。
但是还是很难理解澳洲铺两层床单当被套的行为……每天起来都乱七八糟。还把四周压的死死的，晚上盖个被子废九牛二虎之力……
房间不大，很干净，ibis卫生还是可以保证的。
墨尔本市中心环境不错，推荐来住！
很好！在墨尔本市中心，有中文服务，房间干净卫生，高级双床房睡得挺舒服，很安静，免费送的牛奶很纯正。早餐西餐，鸡卷不错，其他吃不太习惯（前面皇后街上的"老员外"早餐适合中国胃，有豆浆包子油条羊肉汤超好吃）。宜必思楼下就有劲道面馆，周边有亚洲超市，再过去一点就有上海菜小龙馆，离唐人街也不远。旅游住性价比高。去一日游都是可以接送的点。
说实话这个价格来说 有其他的选择 因为房间蛮小的，但是我可以步行到我想去的地方 没有选错 窗外有city view
在酒店一直躺着 因为感染了发源于余姚海鲜市场的SE病毒 孽缘小泉君真的是活该被判处绞刑！酒店比之前进步很多 没有任何不友善言行！
地点没得说，酒店比较新，楼下是花生拿铁，吃饭逛街方便，前台赞，房间有异味及时更换了，推荐入住。打车也方便，开到大厅门口，可以免费寄存行李。