The motel is going through a renovation on the rooms, I stayed in one of the rooms that was renovated, and I was really impressed. Much need an update from the older rooms. Beds comfy, and great shower pressure The front desk was very friendly, the do offer a hot breakfast,
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酒店回复: Hello, Thank you for the wonderful review! We're so glad you enjoyed your experience with us and hope to welcome you again soon.
1.0分
家庭亲子
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I would not recommend this hotel at all. I have never left a negative response before. I am pretty understanding of little inconveniences or issues. It takes a lot for me to want to leave a review like this, but this place does not understand how to take care of the people they interact with. We had an issue with our reservation and the staff were not concerned. We attempted to contact the manager about our issue and received NO response....NONE. Over $400 for two nights... Not much "hospitality" here. Go to Seven Feathers instead. They are outstanding and rates were less expensive.
1.0分
家庭亲子
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Do NOT depend on your reservations. Plus my 2 free nights that were done with confirmation was over 400 bucks. Told them not gonna happen. Had to go to medford. After calling 15 hotels finally found a vacancy. Thank for leaving us hanging creekside which is also 7 feathers.
2.0分
情侣出游
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This is our 3rd and last time staying at Creekside. The first time was great, the second time (see prev review) was horrible, this third time just as bad. still dirt, hair and funk coming from the bathtub. The bed was still really bad, hard sunken in, creaking with every slight move. upon checkout I had informed the front desk with NO reaction or solution. I had emailed the management with NO replies. In their replies to reviews, they always say that they will take the info, use it and fix it and run it by the management but that's not true or they would have fixed the issues that are STILL in place.
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酒店回复: Thank you for taking the time leave review, we truly appreciate your feedback. We are sorry to hear your experience did not meet expectations. If you have any more details you would like to share please reach out to us at social@sevenfeathers.com. Thank you!
5.0分
家庭亲子
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Very clean spacious rooms, the room passes my white glove inspection, everybody’s clean is different, but this was amazingly clean! Rhonda the breakfast employee is the most beautiful sweet person you will ever meet, she can juggle putting out deliciously scrumptious food, while multitasking between cleaning and instructing guests where certain items are located, I must add, I observed her having conversation with the guest's that was heartfelt and genuine, as well as with my mom and myself, Rhonda created this type of small Inn atmosphere, that you normally do not find in hotels. All of the housekeeping staff were friendly and at every request they were punctual with delivering items and met us with a smile, the front help desk was also informative and helpful as well. ⭐️⭐️⭐️⭐️⭐️’s for this hotel!
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酒店回复: Hello, Thank you for the wonderful review! We're so glad you enjoyed your visit with us and hope to welcome you back soon!
2.0分
其他
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This was our second time at Creekside, the first time was amazing! this time not so much. The bed needs to be replaced as the king bed dips deep on each side with a hump in the middle. Our shower did not drain, it perked up with all kinds of dirt and funk... when we checked out this morning, I informed the desk gal and showed her the pictures of what the tub did... there was NO I'm sorry... it was " Oh it happens all the time" would you like your receipt? . We paid $192.64 for a room that drains dirt, hair and others peoples funk in the shower tub. See photos.
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酒店回复: Thank you for providing your feedback and letting us know about this issue, Megmelchar. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you would like to provide additional feedback, please email social@sevenfeathers.com.
5.0分
其他
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We had a reservation in Medford at Quality Inn, it was disappointing. It smelled like dog poo. It did not feel safe. There was homeless roaming around the motel. Upon calling my brother, he said, "about an hour away, is "7 Feathers, we love staying there". We were so excited to get a room. It was clean and smelled fresh. It was comfortable. We had a King size bed. The staff were all very friendly. They served a complimentary breakfast, included eggs, sausage and hash browns, bagels, cereal, yogurt and juice. We will definitely be back.
The motel is going through a renovation on the rooms, I stayed in one of the rooms that was renovated, and I was really impressed. Much need an update from the older rooms. Beds comfy, and great shower pressure The front desk was very friendly, the do offer a hot breakfast,
I would not recommend this hotel at all. I have never left a negative response before. I am pretty understanding of little inconveniences or issues. It takes a lot for me to want to leave a review like this, but this place does not understand how to take care of the people they interact with. We had an issue with our reservation and the staff were not concerned. We attempted to contact the manager about our issue and received NO response....NONE. Over $400 for two nights... Not much "hospitality" here. Go to Seven Feathers instead. They are outstanding and rates were less expensive.
Do NOT depend on your reservations. Plus my 2 free nights that were done with confirmation was over 400 bucks. Told them not gonna happen. Had to go to medford. After calling 15 hotels finally found a vacancy. Thank for leaving us hanging creekside which is also 7 feathers.
This is our 3rd and last time staying at Creekside. The first time was great, the second time (see prev review) was horrible, this third time just as bad. still dirt, hair and funk coming from the bathtub. The bed was still really bad, hard sunken in, creaking with every slight move. upon checkout I had informed the front desk with NO reaction or solution. I had emailed the management with NO replies. In their replies to reviews, they always say that they will take the info, use it and fix it and run it by the management but that's not true or they would have fixed the issues that are STILL in place.
Very clean spacious rooms, the room passes my white glove inspection, everybody’s clean is different, but this was amazingly clean! Rhonda the breakfast employee is the most beautiful sweet person you will ever meet, she can juggle putting out deliciously scrumptious food, while multitasking between cleaning and instructing guests where certain items are located, I must add, I observed her having conversation with the guest's that was heartfelt and genuine, as well as with my mom and myself, Rhonda created this type of small Inn atmosphere, that you normally do not find in hotels. All of the housekeeping staff were friendly and at every request they were punctual with delivering items and met us with a smile, the front help desk was also informative and helpful as well. ⭐️⭐️⭐️⭐️⭐️’s for this hotel!
This was our second time at Creekside, the first time was amazing! this time not so much. The bed needs to be replaced as the king bed dips deep on each side with a hump in the middle. Our shower did not drain, it perked up with all kinds of dirt and funk... when we checked out this morning, I informed the desk gal and showed her the pictures of what the tub did... there was NO I'm sorry... it was " Oh it happens all the time" would you like your receipt? . We paid $192.64 for a room that drains dirt, hair and others peoples funk in the shower tub. See photos.
We had a reservation in Medford at Quality Inn, it was disappointing. It smelled like dog poo. It did not feel safe. There was homeless roaming around the motel. Upon calling my brother, he said, "about an hour away, is "7 Feathers, we love staying there". We were so excited to get a room. It was clean and smelled fresh. It was comfortable. We had a King size bed. The staff were all very friendly. They served a complimentary breakfast, included eggs, sausage and hash browns, bagels, cereal, yogurt and juice. We will definitely be back.