Staff did good overall upkeep of the rooms could have been better sink had a large crack in it wall paper was falling off
2.0分
其他
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I rated this stay poor because I got absolutely no rest, I believe I was placed in a suite that was for hearing impaired individual, as I am not hearing impaired this was an issue I dont know if it was a fire extinguisher or what but a bright green light flashed over my bed the entire night??????? and the AC unit was so noisy, it was a wrap for me, I always enjoy my stay with Holiday inn but this stay was a little different I had never experienced the green light flashing before????
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酒店回复: Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your stay was disrupted, and we completely understand how frustrating it must have been to deal with both the flashing light and noisy AC unit.It sounds like you may have been placed in a room that’s specifically designed for guests with hearing impairments, and we sincerely apologize for not making you aware of this at check-in. The flashing light is typically used as a visual alert, but we understand it was uncomfortable for you, and we will ensure this information is communicated more clearly to guests moving forward.We also regret the disturbance caused by the AC unit. Your comfort is a top priority, and we’ll be checking the unit in that room to ensure it’s operating properly.We’re grateful for your continued loyalty to Holiday Inn, and we hope you’ll give us the opportunity to provide you with a more restful and comfortable stay in the future.
4.0分
情侣出游
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The staff was very friendly and welcoming! The room was clean but had a old smell and the iron didn't work. Overall a great experience just needs a little refresh/update and it would be world class!
2.0分
其他
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Staff was amazing the only thing that made this a bad stay the beds are very hard and uncomfortable if I’m spending my time sleeping somewhere the beds shouldn’t feel like rocks also the air was going in and out hot to cold
1.0分
其他
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Was traveling for my son’s basketball tournement so I decided to get a hotel here and arrived June 21st. I went inside got situated and went back to the lobby and asked the lady who was working 3-11 for extra blankets and she said they didn’t have any, HOW?!!? This is a big hotel. Anyways I called again at 10:30pm and asked and she said “we don’t have none” laughed and hung up. Therefore I had to door dash from target a damn blanket.
3.0分
其他
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Poor Condition
The location was excellent. The room was absolutely worn out: mattress old,HOLE in bathroom door, dents in bathtub, hair on bathroom counter. So disappointed. The rate was NOT cheap!!
3.0分
其他
Unsatisfactory Stay
Floor was dirty, pullout bed broken and no bedding available, no bathroom fan, and room not cleaned daily.
5.0分
家庭亲子
My wife and I really liked it especially the Jetted Bathtub
4.0分
家庭亲子
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Staff was friendly and the salmon was amazing but they only one person on one small grill to cook person order at a time so it takes 30-40 min maybe an hour to even get your salad. Lots of restaurants around it that would be faster.
酒店员工热情周到，从入住到退房都让人感到宾至如归。
2. 房间设施：房间干净整洁，设施齐全，床铺舒适。
3. 位置与交通：酒店位置优越，交通便利，周边设施齐全。
4. 餐饮：早餐丰富多样，口味地道。
5. 性价比：价格合理，物超所值。
Staff did good overall upkeep of the rooms could have been better sink had a large crack in it wall paper was falling off
I rated this stay poor because I got absolutely no rest, I believe I was placed in a suite that was for hearing impaired individual, as I am not hearing impaired this was an issue I dont know if it was a fire extinguisher or what but a bright green light flashed over my bed the entire night??????? and the AC unit was so noisy, it was a wrap for me, I always enjoy my stay with Holiday inn but this stay was a little different I had never experienced the green light flashing before????
The staff was very friendly and welcoming! The room was clean but had a old smell and the iron didn't work. Overall a great experience just needs a little refresh/update and it would be world class!
Staff was amazing the only thing that made this a bad stay the beds are very hard and uncomfortable if I’m spending my time sleeping somewhere the beds shouldn’t feel like rocks also the air was going in and out hot to cold
Was traveling for my son’s basketball tournement so I decided to get a hotel here and arrived June 21st. I went inside got situated and went back to the lobby and asked the lady who was working 3-11 for extra blankets and she said they didn’t have any, HOW?!!? This is a big hotel. Anyways I called again at 10:30pm and asked and she said “we don’t have none” laughed and hung up. Therefore I had to door dash from target a damn blanket.
Poor Condition
The location was excellent. The room was absolutely worn out: mattress old,HOLE in bathroom door, dents in bathtub, hair on bathroom counter. So disappointed. The rate was NOT cheap!!
Unsatisfactory Stay
Floor was dirty, pullout bed broken and no bedding available, no bathroom fan, and room not cleaned daily.
My wife and I really liked it especially the Jetted Bathtub
Staff was friendly and the salmon was amazing but they only one person on one small grill to cook person order at a time so it takes 30-40 min maybe an hour to even get your salad. Lots of restaurants around it that would be faster.