Don’t ever stay here. The rooms are absolutely filthy. There are holes in the walls, burn marks in the floors, the key pads to unlock your rooms are broken and unsecure, there are blood stains on the sheets, it’s disgusting and a major safety concern!
9 / 16
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酒店回复: Hi Molly Y, Thank you for staying at the Candlewood Suites Tulsa Northeast - Owasso. We support the independence and residential feel that extended stay guests often want. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management for a proper workaround. We are committed to ensuring that your future experiences with us exceed your expectations. I also sent you a private message to extend our sincere apology. We will do our best to provide a better service on your next stay with us. Best Regards! Dominador R. Case Manager IHG Hotels & Resorts Service
5.0分
其他
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This hotel is absolutely amazing!! I would stay here again and again! Very very clean and so quiet! Staff was very accommodating and kind!! Thank you for the great stay!!
4.0分
其他
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Ok but would make a different choice next time
It appeared many guests there were using this hotel for an extended stay situation. Based on my needs of just staying 1 night, I wouldn’t recommend or stay at this hotel again
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酒店回复: Thank you for taking the time to share your feedback. We understand that every traveler has unique needs, and we're sorry to hear that our extended-stay environment wasn’t the right fit for your one-night stay. Candlewood Suites is designed primarily for longer visits, offering amenities like full kitchens and onsite laundry to support that experience—but we also strive to provide a comfortable and welcoming stay for all guests, no matter the length.We appreciate your honest input and wish you all the best in your future travels. Should your needs change, we’d be happy to welcome you back.Warm regards,
5.0分
其他
I did not have any concerns or problems.
5.0分
其他
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The clerk was wonderful both at check in and out. The room was great! Very spacious throughout the whole room, very big bathroom and good size closet. Had a refrigerator, stove, microwave and small kitchen necessities salt pepper etc. Would have been great if they had four pillows on each bed. The pillows ****** went flat as soon as you laid in them! No matter how much you wadded it up it didn’t help. Bed also didn’t seem to be a true queen
3.0分
家庭亲子
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Our stay was fine except for the check in. We had to wait at the front desk a long time before the woman came in the front door. Don’t know if she was out smoking or what. There was no way to notify anyone that we were waiting. We’ve stayed here several times before and the service in the past has been great so we were very disappointed by this.
3.0分
其他
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Our room had a super soft bed that sagged in the middle. Had an overall musty smell to the room. No ice buckets, no coffee in the room. Just not up to the 8 rating that was listed. Got snookered by the advertised rate. Was advertised at $68/night, instead of $99, did the booking and then realized that fee of $68 was only if you used stored rewards points. Not very honest.
5.0分
其他
Nice place.
Nice hotel for our needs. Clean, quiet. Decent kitchen area.
4.0分
家庭亲子
Loved having a kitchen
2.0分
商务出差
Below Standard
Way below the standard of all the other similar hotels.
Don’t ever stay here. The rooms are absolutely filthy. There are holes in the walls, burn marks in the floors, the key pads to unlock your rooms are broken and unsecure, there are blood stains on the sheets, it’s disgusting and a major safety concern!
This hotel is absolutely amazing!! I would stay here again and again! Very very clean and so quiet! Staff was very accommodating and kind!! Thank you for the great stay!!
Ok but would make a different choice next time
It appeared many guests there were using this hotel for an extended stay situation. Based on my needs of just staying 1 night, I wouldn’t recommend or stay at this hotel again
I did not have any concerns or problems.
The clerk was wonderful both at check in and out. The room was great! Very spacious throughout the whole room, very big bathroom and good size closet. Had a refrigerator, stove, microwave and small kitchen necessities salt pepper etc. Would have been great if they had four pillows on each bed. The pillows ****** went flat as soon as you laid in them! No matter how much you wadded it up it didn’t help. Bed also didn’t seem to be a true queen
Our stay was fine except for the check in. We had to wait at the front desk a long time before the woman came in the front door. Don’t know if she was out smoking or what. There was no way to notify anyone that we were waiting. We’ve stayed here several times before and the service in the past has been great so we were very disappointed by this.
Our room had a super soft bed that sagged in the middle. Had an overall musty smell to the room. No ice buckets, no coffee in the room. Just not up to the 8 rating that was listed. Got snookered by the advertised rate. Was advertised at $68/night, instead of $99, did the booking and then realized that fee of $68 was only if you used stored rewards points. Not very honest.
Nice place.
Nice hotel for our needs. Clean, quiet. Decent kitchen area.
Loved having a kitchen
Below Standard
Way below the standard of all the other similar hotels.