Beautiful resort, but the choice of rooms is either ocean front or ocean side. I booked an ocean side because no ocean fronts were available, assumed I would have a side view of the ocean. What a scam. I could see a very little bit of the ocean from so far away that it looked like a still shot. If you want a room with a balcony where you can sit and see a view of some water, this is not the place for you.
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酒店回复: Thank you for your feedback. We appreciate you choosing our resort.
5.0分
其他
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I was really blown away by how beautiful the hotel room was. Not only was the room beautiful….The room was spotlessly clean!!! Shout out to house keeping for how well they keep the rooms. The spa area and grounds was also very nice and well kept. Friendly welcome staff always willing to assist. Our stay was amazing!!! I’m so glad we chose this Marriott property!
5.0分
其他
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This is one of the properties that we visited during the Christmas Holidays, and I must say that I was presently surprised! We were a bit apprehensive because of all the Marriott resorts we have visited in Hilton Head, this appeared to be one of the most “dated” ones. However, the grounds and that awesome beach makes up for it! We enjoyed an oceanfront view and the beach was literally steps outside the building! of all of the Marriott properties in which we visited, this one is the most easily accessible one, especially if travelling with elderly patients. Every staff member that we met were just genuinely kind and helpful which created a very pleasant experience for us. We will certainly be visiting again!
3.0分
家庭亲子
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Had a few cold days in Nov. Heat in unit did not work. Water in entire complex was shut off with 15 min notice for most of day for repairs. Went to play ping pong. Net ripped on old worn tables. Shower valve needs repairs too. Was better last time we were here. Nice location but mgmt could be better.
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酒店回复: We appreciate your constructive criticism and are sorry for any inconvenience you faced. Your feedback helps us improve.
5.0分
情侣出游
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Beautiful way to celebrate our 56 anniversary, the entire staff were amazing , our life together has been wonderful life is good every day we thank the Lord for what have together our family thank you again Marriott for a wonderful week together
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酒店回复: We appreciate your positive review and are pleased to know you had a pleasant experience. Thank you for choosing our resort.
5.0分
情侣出游
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The villas here are wonderful. They are beautiful, roomy, quiet, and very much up to date. This is a great place to stay while in Hilton Head. The pools are great, the area is beautiful and well-kept, and beach access is outstanding. What a great place!
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酒店回复: We appreciate your review and are delighted to know you had a positive experience. Thank you for staying with us.
5.0分
其他
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We enjoyed another wonderful week @ Grande Ocean. The morning tennis clinics are fantastic - Marc & Debra are absolutely amazing and make it fun, competitive and interesting regardless of level of play & number of participants. They organize creative learning sessions that keep you moving and improving many different aspects of your game.
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酒店回复: Thank you for your great review! We're so glad to hear you enjoyed our tennis clinic, and that marc and Debra made your experience exceptional!
这是我们第二次入住这家度假村。这里真是个很棒的住处，部分原因是他们员工很棒！！我们在圣诞节那周入住了这家度假村。度假村装饰了圣诞灯、花环等，洋溢着节日气氛。我们喜欢在海边散步，度假村活动工作人员还计划了这么多有趣的活动！赞不绝口！
我们一直住在这里，但自 2020 年以来就没再来过。我们刚到，但想先看看内部照片。房间非常明亮，装修得非常漂亮。床单正是您在万豪酒店所期待的。厨房没有像浴室那样最近才装修，但我仍然对整个房间感到非常兴奋。
美丽的度假村，但“海滨”客房是个骗局。只有海滨客房和海滨客房两种选择。但海滨客房可能被树木覆盖，您甚至看不到大海，但您却要支付相同的高价。太荒谬了！
Beautiful resort, but the choice of rooms is either ocean front or ocean side. I booked an ocean side because no ocean fronts were available, assumed I would have a side view of the ocean. What a scam. I could see a very little bit of the ocean from so far away that it looked like a still shot. If you want a room with a balcony where you can sit and see a view of some water, this is not the place for you.
I was really blown away by how beautiful the hotel room was. Not only was the room beautiful….The room was spotlessly clean!!! Shout out to house keeping for how well they keep the rooms. The spa area and grounds was also very nice and well kept. Friendly welcome staff always willing to assist. Our stay was amazing!!! I’m so glad we chose this Marriott property!
This is one of the properties that we visited during the Christmas Holidays, and I must say that I was presently surprised! We were a bit apprehensive because of all the Marriott resorts we have visited in Hilton Head, this appeared to be one of the most “dated” ones. However, the grounds and that awesome beach makes up for it! We enjoyed an oceanfront view and the beach was literally steps outside the building! of all of the Marriott properties in which we visited, this one is the most easily accessible one, especially if travelling with elderly patients. Every staff member that we met were just genuinely kind and helpful which created a very pleasant experience for us. We will certainly be visiting again!
Had a few cold days in Nov. Heat in unit did not work. Water in entire complex was shut off with 15 min notice for most of day for repairs. Went to play ping pong. Net ripped on old worn tables. Shower valve needs repairs too. Was better last time we were here. Nice location but mgmt could be better.
Beautiful way to celebrate our 56 anniversary, the entire staff were amazing , our life together has been wonderful life is good every day we thank the Lord for what have together our family thank you again Marriott for a wonderful week together
The villas here are wonderful. They are beautiful, roomy, quiet, and very much up to date. This is a great place to stay while in Hilton Head. The pools are great, the area is beautiful and well-kept, and beach access is outstanding. What a great place!
We enjoyed another wonderful week @ Grande Ocean. The morning tennis clinics are fantastic - Marc & Debra are absolutely amazing and make it fun, competitive and interesting regardless of level of play & number of participants. They organize creative learning sessions that keep you moving and improving many different aspects of your game.