Pool was nice and warm but wasn’t open on all of the days we were there. Hot tub was open all of the days but when the pool was closed the hot tub was barely luke warm so really neither of them could be used. We understand things happen but it’s disappointing when you pay extra for your kids to be able to play. The room was clean but the rest of the hotel wasn’t very clean seeming. Nice and bright new hotel though.

OH MY! Where do I begin? The front desk associate was very welcoming. She attended to my check-in in a professional yet friendly manner. She even offered my goddaughter a gift from under the Christmas tree. Where in the world does a hotel display this kindness? She even allowed her to choose a gift for her sister, who got sick and couldn't make the trip. Upon entering the room, I was immediately impressed that there were no curtains to contain dust mites, but rather a screen operated by a push-button. My goddaughter was thrilled to close them, as it was dark when we arrived. The room was immaculate! The beds were very comfortable when we finally retired for the night. There was absolutely no dust anywhere to be found! The solidifying amazement was the bathroom. It was spacious and sparklingclean. In fact, the bathtub had a brilliant glow that seemed to sing out 🎵 Ahhhhhh! 🎵 A full breakfast bar was on display, and we ate well! 😋 The young lady who kept the bar full was very sweet. She performed her duties quietly and diligently. It gave me great pleasure to thank her for her service. We thoroughly enjoyed the view outside while eating. A peaceful way to start the day. Finally, the associate who closed out our stay was quite helpful! I believe I would say the staff from beginning to end reflected on this establishment with grace. I have stayed at hotels around the world, and this was the most satisfying. Thank you, Holiday Inn Express, for being one of the best!

Overall, everything was great. Easy check in (Melissa at the front desk was wonderful). Comfortable room. Good breakfast. Quiet location of the property. The hot tub could be fixed up so the jets are more powerful.

I was billed twice on my credit card and its still against my account as of 8/10/25. I was billed an extra pet charge even thro they were told i would only have the pet 1 day. I also thought sliding my final bill under my door very early in the morning kind of tacky.

No gym as advertised. Pool was greenish blue, hot tub barely warm and so much chemicals it tarnished my jewelry and almost burned my eyes out. Great breakfast but nowhere to sit. Management put off contacting me until 2 days after I checked out. Do Not Recommend, go next door.