Everytime I come here the staff is so friendly and helpful.
Everything always works in the room, its always clean and doesnt have a smell.
90% of the time i dont get to make it to breakfast but the times i have it is fresh and tasts good.
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酒店回复: Our favorite compliment, by far, is when our valued guests return to our hotel. I am thrilled you enjoyed your stay once again enough to share this great review. On behalf of the entire staff, thank you for your business, and we look forward to your next visit.
5.0分
家庭亲子
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Room was spacious and clean. Staff was friendly. We stayed there on a night that there was a concert or something in town and there were tons of people outside the hotel. It was pretty loud in our room at times, but nothing too crazy. Just don’t expect silence on a busy Saturday night. Loved how walkable the area is. Being right on the Riverwalk is great. Will definitely stay here again.
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酒店回复: We truly appreciate it when guests indicate their desire to return to our hotel, as it is one of the highest compliments we can receive. It brings me great joy to know that you thoroughly enjoyed your stay and took the time to leave such a positive review. On behalf of the entire staff, I extend our heartfelt thanks for your patronage, and we would be delighted to welcome you back in the future.
5.0分
其他
The room was very clean and up-to-date! The breakfast was delicious and the staff were very kind. Great looking hotel in a great neighborhood. We will be back!
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酒店回复: Every member of our team works hard to ensure our guests have a pleasant stay, and I will make sure to pass along your kind words. We hope you find a reason to visit us again soon!
2.0分
其他
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The rooms were ok….they could use a little more detailed to cleaning thoroughly and fixing broken pieces. House keeping was horrible I asked for room cleaning during the middle of my stay due to having a sick child who was vomiting off and on I cleaned what I could but asked for housekeeping to come change sheets replace towels and sanitize. Housekeeping only replaced sheets did not remove old sheets or towels that was covered in vomit. Also saw several roaches on property asked about spraying no one ever came. Ended up going to store purchasing cleaning supplies and raid that i couldn’t take back with me. Best thing about hotel was location as it was walking distance to Bricktown area and river walk.
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酒店回复: Thank you for sharing your feedback and for choosing to stay with us. We truly apologize for the discomfort you experienced during your visit. We completely understand the importance of cleanliness, and we're genuinely sorry that your room did not meet your expectations. Please know that we take your concerns seriously, and I’ve shared your comments with our housekeeping team to ensure we improve our service moving forward. Thank you for your understanding. We hope to have the opportunity to serve you better in the future.
4.0分
家庭亲子
This is my Favorite hotel in this area. Logan is exceptional. It alittle more crowded than usual but that can't be helped
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酒店回复: While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that the service of Logan will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area.
3.0分
其他
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The ladies in the breakfast area went over and above what was required to make sure you enjoyed your breakfast. Our only complaint is that they charged $21. Per day to park on-site.
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酒店回复: Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area.
5.0分
其他
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We had a king studio. It was amazing. The room was incredibly comfortable. Stayed here for 2 nights for a birthday weekend and the location afforded us so many options for entertainment. Plus it's nice being able to park right outside the hotel. Would definitely recommend Residence Inn by Mariott in Bricktown Oklahoma City.
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酒店回复: Dear Guest, Thank you for taking the time to share your experience and for championing our hotel! We are happy that we provided satisfying accommodations and appreciate your choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Laura Barnett, GM
5.0分
家庭亲子
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Nice breakfast buffet. Spacious one bedroom suite!!! It’s not quiet though. There is a lot of traffic noise but for us, it was not a problem. We would stay here again!
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酒店回复: Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
5.0分
其他
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The stay was comfortable and the staff were very friendly. They have a fantastic continental breakfast buffet with many options including hot options. I have a serious issue with parking protocols! You pay for your room which is already expensive due to location and have to pay an addition charge of $23+ a day to park in the hotel parking lot which is absurd! They share a lot with Bass Pro Shop which you also have to pay to park in that lot as well even if you are going to shop! The parking is 2 hours for $25 and you can only extend it by 2 hour increments which can get extremely expensive! It’s almost $60 a day (8hrs) to park anywhere in Bricktown if you’re not staying at the hotel! 99% of establishments do not validate or reimburse, hotels included! I feel like if we pay for a room, parking should be free each day if your stay but it’s an addition fee each day! It makes me & my husband not want to go back to Bricktown! We spend $$ down there and parking fees are astronomical so it ruins the fun & the ability to spend because parking is so expensive!
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酒店回复: Dear Guest, I am sorry that you were disappointed with the parking. In Oklahoma City, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Best, Laura Barnett, GM
5.0分
其他
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Great Experience
This was our first stay here, and it was a great experience. The room was immaculate and super cozy. The staff was very polite and helpful. This will be our hotel for all future OKC trips!
Everytime I come here the staff is so friendly and helpful.
Everything always works in the room, its always clean and doesnt have a smell.
90% of the time i dont get to make it to breakfast but the times i have it is fresh and tasts good.
Room was spacious and clean. Staff was friendly. We stayed there on a night that there was a concert or something in town and there were tons of people outside the hotel. It was pretty loud in our room at times, but nothing too crazy. Just don’t expect silence on a busy Saturday night. Loved how walkable the area is. Being right on the Riverwalk is great. Will definitely stay here again.
The room was very clean and up-to-date! The breakfast was delicious and the staff were very kind. Great looking hotel in a great neighborhood. We will be back!
The rooms were ok….they could use a little more detailed to cleaning thoroughly and fixing broken pieces. House keeping was horrible I asked for room cleaning during the middle of my stay due to having a sick child who was vomiting off and on I cleaned what I could but asked for housekeeping to come change sheets replace towels and sanitize. Housekeeping only replaced sheets did not remove old sheets or towels that was covered in vomit. Also saw several roaches on property asked about spraying no one ever came. Ended up going to store purchasing cleaning supplies and raid that i couldn’t take back with me. Best thing about hotel was location as it was walking distance to Bricktown area and river walk.
This is my Favorite hotel in this area. Logan is exceptional. It alittle more crowded than usual but that can't be helped
The ladies in the breakfast area went over and above what was required to make sure you enjoyed your breakfast. Our only complaint is that they charged $21. Per day to park on-site.
We had a king studio. It was amazing. The room was incredibly comfortable. Stayed here for 2 nights for a birthday weekend and the location afforded us so many options for entertainment. Plus it's nice being able to park right outside the hotel. Would definitely recommend Residence Inn by Mariott in Bricktown Oklahoma City.
Nice breakfast buffet. Spacious one bedroom suite!!! It’s not quiet though. There is a lot of traffic noise but for us, it was not a problem. We would stay here again!
The stay was comfortable and the staff were very friendly. They have a fantastic continental breakfast buffet with many options including hot options. I have a serious issue with parking protocols! You pay for your room which is already expensive due to location and have to pay an addition charge of $23+ a day to park in the hotel parking lot which is absurd! They share a lot with Bass Pro Shop which you also have to pay to park in that lot as well even if you are going to shop! The parking is 2 hours for $25 and you can only extend it by 2 hour increments which can get extremely expensive! It’s almost $60 a day (8hrs) to park anywhere in Bricktown if you’re not staying at the hotel! 99% of establishments do not validate or reimburse, hotels included! I feel like if we pay for a room, parking should be free each day if your stay but it’s an addition fee each day! It makes me & my husband not want to go back to Bricktown! We spend $$ down there and parking fees are astronomical so it ruins the fun & the ability to spend because parking is so expensive!
Great Experience
This was our first stay here, and it was a great experience. The room was immaculate and super cozy. The staff was very polite and helpful. This will be our hotel for all future OKC trips!