The staff was very friendly and helpful! The problems were equipment: the electronic key system was old and it took multiple tries to get door unlocked, or the door itself got stuck. This happened in the 3rd floor laundry. Also, the carafe for the coffee maker in the kitchenette in room 307 did not fit the pot so the water never entered the carafe but overflowed from the machine.
5.0分
情侣出游
The Staff was extremely helpful and friendly. Disappointed there was no hottub or bar area.
5.0分
情侣出游
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Staff was very friendly upon check in and arriving to our room. Cleaning staff welcomed us as we were looking for our room and directed us in the right direction. The room was very cozy and comfortable. When leaving, a staff member wished us a great day. Will stay here again.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thanks for allowing us to serve you.Sincerely,Management
5.0分
其他
Price and location to driving everywhere I needed to go.
5.0分
家庭亲子
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Our family recently stayed at this hotel, and we couldn't be happier with our experience. Shana , 1000%, the chef, truly went above and beyond. She always greeted us with a smile, checked in on us regularly, and provided exceptional service, even when we arrived late, close to closing time. Her dedication made our stay extra special. The front desk team was equally impressive—friendly, helpful, and welcoming. We give them a perfect 10 out of 10! The room was fantastic, featuring a very comfortable bed and a well-equipped kitchen. The cleaning crew was super fast and kept everything spotless. Additionally, the onsite laundry was incredibly convenient for our family needs. We highly recommend this hotel and will definitely be back. Thank you for making our stay so memorable!
4.0分
其他
Convenient location that’s kept up pretty good. Would recommend cleaning some of the upholstered furniture a bit, but other than that all good.
2.0分
家庭亲子
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Checked in for my reservation and was told my room was on the 3rd floor but the elevators were out. Was asked if it was okay and let them know it wasn’t since I was traveling with family so we had a lot of luggage. Asked if there was anything on the first floor and was told I’d have to downgrade my room but wouldn’t be able to receive a refund/credit for the price difference. It would have been nice if the property had let me know ahead of time of the elevator situation so I could have cancelled the reservation and looked elsewhere instead of waiting until checking in to tell me something.
5.0分
其他
The staff were very friendly and accommodating.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, Thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thanks for allowing us to serve you.Sincerely,Management
4.0分
家庭亲子
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Although the room was very clean and tidy, the carpet was very worn with a large tear in it. The bright blue walls in the bedroom and the vivid orange in the kitchen area could probably be updated. Overall, our stay was pleasant and the lady in charge of the breakfast area was exceptionally nice.
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酒店回复: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We valued you as a guest and your feedback has been shared with the hotel team as a way of learning and improving our guest experiences. Once again, I appreciate you taking the time to share your feedback.Thanks for choosing us as part of your stay.Sincerely,Management
5.0分
情侣出游
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Very clean and comfortable accommodation and well located. Especially nice was the staff from the front desk to the housekeepers and kitchen - all polite and willing to go out of their way for you. Extra shout out to Shanna in the kitchen who went the extra mile to make our stay just a bit more enjoyable. Thanks 🙏
The staff was very friendly and helpful! The problems were equipment: the electronic key system was old and it took multiple tries to get door unlocked, or the door itself got stuck. This happened in the 3rd floor laundry. Also, the carafe for the coffee maker in the kitchenette in room 307 did not fit the pot so the water never entered the carafe but overflowed from the machine.
The Staff was extremely helpful and friendly. Disappointed there was no hottub or bar area.
Staff was very friendly upon check in and arriving to our room. Cleaning staff welcomed us as we were looking for our room and directed us in the right direction. The room was very cozy and comfortable. When leaving, a staff member wished us a great day. Will stay here again.
Price and location to driving everywhere I needed to go.
Our family recently stayed at this hotel, and we couldn't be happier with our experience. Shana , 1000%, the chef, truly went above and beyond. She always greeted us with a smile, checked in on us regularly, and provided exceptional service, even when we arrived late, close to closing time. Her dedication made our stay extra special. The front desk team was equally impressive—friendly, helpful, and welcoming. We give them a perfect 10 out of 10! The room was fantastic, featuring a very comfortable bed and a well-equipped kitchen. The cleaning crew was super fast and kept everything spotless. Additionally, the onsite laundry was incredibly convenient for our family needs. We highly recommend this hotel and will definitely be back. Thank you for making our stay so memorable!
Convenient location that’s kept up pretty good. Would recommend cleaning some of the upholstered furniture a bit, but other than that all good.
Checked in for my reservation and was told my room was on the 3rd floor but the elevators were out. Was asked if it was okay and let them know it wasn’t since I was traveling with family so we had a lot of luggage. Asked if there was anything on the first floor and was told I’d have to downgrade my room but wouldn’t be able to receive a refund/credit for the price difference. It would have been nice if the property had let me know ahead of time of the elevator situation so I could have cancelled the reservation and looked elsewhere instead of waiting until checking in to tell me something.
The staff were very friendly and accommodating.
Although the room was very clean and tidy, the carpet was very worn with a large tear in it. The bright blue walls in the bedroom and the vivid orange in the kitchen area could probably be updated. Overall, our stay was pleasant and the lady in charge of the breakfast area was exceptionally nice.
Very clean and comfortable accommodation and well located. Especially nice was the staff from the front desk to the housekeepers and kitchen - all polite and willing to go out of their way for you. Extra shout out to Shanna in the kitchen who went the extra mile to make our stay just a bit more enjoyable. Thanks 🙏