酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We apologize for the disappointment and inconvenience you experienced during your trip. We understand that you had hoped to have a rollaway bed available for your stay, and we regret that our property did not have any available at the time. Regarding the low water pressure in one of the showers, we apologize for the inconvenience this caused during your stay. We will look into this issue and make any necessary adjustments to ensure that all our guests have access to a comfortable and convenient shower experience.We were happy to hear that overall, you had a good experience with our hotel, and we hope that you will return to stay with us in the future. We value your feedback and will use it to continuously improve our services and amenities.Thank you again for your feedback, and we wish you and your family all the best!Sincerely,
酒店回复: Hello, I'm very sorry we did not meet expectations, and I hope we have an opportunity to better serve you in the future. Please reach out if there's anything we can do to make it up to you.
酒店回复: Hi Tamra,I'm so sorry about your AC and sink drain. I know how important it is to have everything in working order and I completely understand your frustration. I will get with our Chief Engineer to ensure this is addressed. Please let me know if there's anything I can do to make it up to you.
1、房间宽敞
2、早餐丰盛
3、停车方便
4、咖啡24小时提供
5、游泳池、健身器材
6、马路对面就是mall
这是一家很普通的酒店，更像汽车旅馆。最奇怪的是，酒店居然要收取停车费，这简直不可理喻，因为周围有上千个商场、购物中心、餐馆的停车位。酒店本身并不在商业街上，所以这种情况下，在预订前而不是入住时，应该用醒目的红色标记或文字提醒顾客。
非常满意，下次还会首选
总体来说一切都很好。唯一不方便的是电梯坏了。我们在预订前一天收到了一封电子邮件，告知我们电梯有问题。但房间已经被预订了。我们住在三楼，所以带着一个怀孕的孩子上下楼梯有点累。但总体来说住宿体验很好。
家庭婚礼
我们和两个成年子女一起住在这里，参加家庭婚礼。我们原本希望得到一张折叠床（网站上说有），但酒店没有。所以我的一个孩子使用了折叠沙发，但不得不将床垫移到地板上，因为床上的栏杆不舒服。
除此之外，其中一个淋浴的水压较低，但没有其他问题。
他们每天收取 14 美元的停车费，我从来没有在 ******* 预订时看到过这方面的信息。他们说，入住速度太慢，有些房间有问题/
他们给我们升级了房间，很不错，但我想要一张特大号床，结果我们得到了一间大号床套房。浴室地板上有一根脏棉签。厨房里只有一个垃圾桶。浴室里什么都没有。电梯只在部分时间运行。欧陆式早餐很好。总体评分我会给他们 6 分。
拒绝提供我的入住收据。没有收据就无法报销。以后再也不会入住了。
空调似乎真的不太好用，对吧？它一直在加热，不得不调低温度好几次，电梯在过去两天里也坏了，住在三楼有点不方便
距离辛西娅·伍兹·米切尔馆非常近
我们房间的空调温度从未低于 74 度，浴室水槽排水很慢。我们步行 5 分钟即可到达会场，这很棒。