Absolutely terrible. Rooms aren’t as they seem in pic. Even suites feel crowded. Furniture is old and falling apart. Nothing was clean—including the shower. They don’t provide any hand or face towels. Kitchen does not have any soap or sponges. And not the safest area. Rude and judgemental front desk.
2.0分
家庭亲子
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The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
4.0分
其他
Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
2.0分
家庭亲子
my air conditioning did not work .. leather peeling from the dinning chairs … pull out bed was broken w/ springs popping out
它满足了我的需求,是个很酷的地方。
停车开门后,一股臭味扑面而来,让我很不爽。而且,我的房间闻起来像尿骚味,就像有人试过除臭,但效果不佳。我没有要求换房间,因为长途开车实在太累了,而且房间的其他地方看起来都很干净,尤其是床。这家酒店需要彻底翻新。椅子上的皮革严重剥落,橱柜也很旧。
我回来的路上,没有再住这家酒店。
酒店外观很漂亮。可惜的是,它很脏,而且有臭虫。
1) 酒店内部(走廊/电梯)很脏,而且没有空调(只有大堂/房间有空调)。
2) 房间里有臭虫。
3) 房间不干净,所有表面都有头发,门后还有食物碎屑。
4) 房间里没有毛巾。
我们到达酒店后,想在漫长的旅行后洗个澡,但房间里没有毛巾。我们打电话给前台,他们说也没有干净的毛巾,也不知道什么时候能有。第二天,比赛早上7点开始,当时是晚上8点。
在整理毛巾的时候,我们检查了床,拉起床垫之间的床单和床裙,发现有臭虫在爬来爬去。
我们拍了照片,拿了东西,然后退房了。
我们根本没法住。房间脏兮兮的,碗碟都没洗,垃圾桶里满是棕色的霉渍,房间里温度高达75华氏度(约23摄氏度)。我们以为枕头上还有虫子。我们要求换个房间,结果发现房间里有更多可能存在的臭虫,所以我们就离开了。每个房间都臭气熏天,外面杂货店垃圾箱后面的臭味更甚。到处都是墙壁和地毯,都被撕破了。工作人员试图帮忙,但由于我们是通过Orbitz预订的,他们不提供退款服务。以后也不会再用Orbitz了。
房间非常破旧。一进门就闻到一股难闻的气味。房间里东西少得可怜,连遥控器都没丢,前台让我自己去拿,而不是他们自己送过来。在床头柜下发现了别人的药盒。绝对不会再住这里了!
浴室发霉。出租床的床单上有一些碎屑。出租床上没有毯子。椅子用电工胶带粘住,试图修理。水槽很脏。微波炉里的盘子很脏。前台服务人员很友好。
Absolutely terrible. Rooms aren’t as they seem in pic. Even suites feel crowded. Furniture is old and falling apart. Nothing was clean—including the shower. They don’t provide any hand or face towels. Kitchen does not have any soap or sponges. And not the safest area. Rude and judgemental front desk.
The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
my air conditioning did not work .. leather peeling from the dinning chairs … pull out bed was broken w/ springs popping out