We stayed here on a road trip I will admit I read reviews on our room 122 and they were not too favorable so I was a little weary. However- we were pleasantly surprised and impressed by good old 122. The rooms look renovated and very spa like. And had a golf course view. The bed was comfortable. Also there was a chaise there which I slept on since I had shoulder surgery. It was perfect. I asked for extra pillows before arriving in the Bonvoy app. They responded quickly. We dined at the Oak and Shea was our server. She was friendly and kind and sincere. The food was excellent. We both had steaks , cheesecake and pecan pie. While I’m not normally fond of hotel restaurants, this one proved me wrong. The hotel over all was really nice and I wish we could have stayed longer. There is also easily accessible- laundry and ice in the same room. There’s also a microwave and coffee supplies there.
5.0分
其他
Clean room, polite staff. They let me chk in early after an all night flight. So Thankful for that. Great accommodations and wonderful to have room service .
5.0分
情侣出游
Had a great stay! Loved this hotel and golf course. We definately will be back!
5.0分
家庭亲子
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Great place close to the interstate and plenty of places to eat and shop. Staff was fantastic and very friendly. Not the cheapest place, but worth the extra money for sure. You do get what you pay for.
5.0分
其他
Staff was very accommodating and friendly. Room was perfect.
3.0分
情侣出游
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This seems to be a hotel for seniors. Not as up to date as other Marriott labels such as Springhill suites. Comfortable room and bed but no breakfast is included. Carpeting is new but entryway could use an update. I guess if you’re a golfer it would be good.
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酒店回复: Dear Barbara and David D, Thank you for your feedback, we appreciate your comments regarding your stay. We are so glad you enjoyed your room and had a comfortable stay. We are in the process of a property refresh including the public space areas, so we do hope to have the opportunity to welcome you again in the future once this is completed at the end of the month. Thank you for staying with us and we hope to see you again when your travels bring you back to Prattville.
5.0分
情侣出游
Hidden gem staff very polite restaurant food reasonable priced and many options
3.0分
家庭亲子
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We stayed there 12/2-12/3 with two rooms on the third floor. Website or app did not state hotel was under renovations. When you got off the elevator the first thing you saw was a microwave on a table and vacuum. Ice machine did not work and construction equipment to the side of elevator. Room was clean and a staff was friendly however the bathroom wood door was peeling. Not a pleasant experience.
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酒店回复: Dear Lbada1 Thank you for choosing to stay at the Prattville Marriott and thank you for your valued feedback . We are in the process of refreshing some of our publics spaces. I do apologize for any inconvenience you experienced. I have shared your comments with our Management team in an effort to improve our services and thank you for the kind words regarding staff service and your clean room. We hope to have the opportunity to serve you again in the future.
2.0分
其他
Room was pretty dirty and had a bad smell.
5.0分
家庭亲子
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The hotel has been updated, the room had new walk in shower. We had a deck with beautiful views. The staff is friendly and helpful. There was a delicious buffet breakfast with omelet station. We were here to visit with family and I would stay there again.
We stayed here on a road trip I will admit I read reviews on our room 122 and they were not too favorable so I was a little weary. However- we were pleasantly surprised and impressed by good old 122. The rooms look renovated and very spa like. And had a golf course view. The bed was comfortable. Also there was a chaise there which I slept on since I had shoulder surgery. It was perfect. I asked for extra pillows before arriving in the Bonvoy app. They responded quickly. We dined at the Oak and Shea was our server. She was friendly and kind and sincere. The food was excellent. We both had steaks , cheesecake and pecan pie. While I’m not normally fond of hotel restaurants, this one proved me wrong. The hotel over all was really nice and I wish we could have stayed longer. There is also easily accessible- laundry and ice in the same room. There’s also a microwave and coffee supplies there.
Clean room, polite staff. They let me chk in early after an all night flight. So Thankful for that. Great accommodations and wonderful to have room service .
Had a great stay! Loved this hotel and golf course. We definately will be back!
Great place close to the interstate and plenty of places to eat and shop. Staff was fantastic and very friendly. Not the cheapest place, but worth the extra money for sure. You do get what you pay for.
Staff was very accommodating and friendly. Room was perfect.
This seems to be a hotel for seniors. Not as up to date as other Marriott labels such as Springhill suites. Comfortable room and bed but no breakfast is included. Carpeting is new but entryway could use an update. I guess if you’re a golfer it would be good.
Hidden gem staff very polite restaurant food reasonable priced and many options
We stayed there 12/2-12/3 with two rooms on the third floor. Website or app did not state hotel was under renovations. When you got off the elevator the first thing you saw was a microwave on a table and vacuum. Ice machine did not work and construction equipment to the side of elevator. Room was clean and a staff was friendly however the bathroom wood door was peeling. Not a pleasant experience.
Room was pretty dirty and had a bad smell.
The hotel has been updated, the room had new walk in shower. We had a deck with beautiful views. The staff is friendly and helpful. There was a delicious buffet breakfast with omelet station. We were here to visit with family and I would stay there again.