酒店回复: Thank you James for staying with us. We understand comfort of rest during travel is an major expectation of our guests. I am sorry to hear that you were not completely satisfied with the size and comfort of your room and for the lack of rest that you received. Your feedback has been shared with the proper department for attention. Again, we do apologize and we appreciate you bringing this to our attention. We strive to improve and to grow, which is why we value the feedback of our guests. Thank you for taking the time and for allowing us to accommodate you.

酒店回复: Thank you Sharon for staying with us. We are appreciative of your time to rate us and share your experience. We apologize for any inconvenience in reference to the housekeeping hours of service. Your feedback has been relayed to the department for training purposes. It's great to know that you enjoyed your stay. We strive daily to provide a clean property and friendly service. Thank you again for allowing us to accommodate you. Please let us know if we can be of any service in the future.

酒店回复: Thank you for an amazing rating. We are glad to know that you were satisfied with your stay and that you found our location to be accommodating and convenient. We strive to meet the needs of our guests each day and your rating is proof that we were successful during your stay with us. Thank you so much for taking the time to share your experience and for making us your choice during your travel.

酒店回复: Thank you for taking the time to share your experience with us. I apologize for the odor mentioned in your review. We always want our guests to be comfortable and satisfied with their guestroom when they stay with us. We would have been more than happy to address this right away and get you moved to another room. Again, I apologize for the inconvenience. This has been shared with our housekeeping department for awareness and training purposes, because we desire to grow and to improve. Thank you for allowing us to accommodate you and again for taking the time to share your feedback.

酒店回复: Thank you Wanda for allowing us to accommodate you. We appreciate you taking the time to rate us and for taking the time to provide feedback. We apologize for the inconvenience due to staffing. Our hotel is currently going through the process of hiring staff to help better serve our guests. Again, we apologize for the inconvenience and thank you for staying with us.

酒店回复: Thank you Mary for allowing us to accommodate you and for taking the time to share your feedback. We apologize for the condition of your bathtub/shower. This has been acknowledged and will be addressed during our upcoming renovations. We strive to provide a quality product and quality service, which is why we value the feedback of our guests. Thank you again for staying with us and for your time. We hope to be able to serve you again in the near future.

酒店回复: Thank you Kasim for allowing us to accommodate you and your family during your visit. It feels good to know that you were satisfied with your room, our staff and the overall hotel within itself. We appreciate you taking the time to share your experience. Thank you again for staying with us!

酒店回复: Thank you Anita for a great rating. We appreciate you taking the time share your experience. Your response lets us know we were successful in our intention to provide a quality product and quality service. We are glad that you were able to enjoy your stay and the Bistro. Thank you for allowing us to accommodate you during your travel.

酒店回复: Thank you so much for allowing us to accommodate you during your travel to Danville. We appreciate such an awesome rating. It feels good to know that even during our renovation, you were pleased with your stay and with the services provided by our team. Thank you for making us your choice and for taking the time to share your experience.