The stay was okay, but we forget some clothing at the hotel and we went back for it and it was gone!! Yes! I know that the staff has stayed with it.
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酒店回复: Dear Damaris,We appreciate you choosing Tru by Hilton Fayetteville I 95 for your stay. We're glad to hear that you found your overall experience to be okay and enjoyed our fun, functional pet-friendly rooms.We apologize for the inconvenience you experienced with the missing clothing. We understand how important it is to retrieve lost belongings, and we will work to improve our procedures to prevent this from happening in the future.We are proud to provide a hot breakfast buffet, featuring meats, eggs, and all of your southern favorites. We hope you were able to enjoy this complimentary amenity during your stay.We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience. We look forward to seeing you soon at your home away from home at Tru by Hilton Fayetteville I 95.Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
家庭亲子
Clean hotel and very convenient to food options
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酒店回复: Dear Angel,We are thrilled to hear that you enjoyed your stay at Tru by Hilton Fayetteville I 95 and found our hotel to be clean and convenient to food options. We are proud to provide a hot breakfast buffet with all of your southern favorites to fuel your day. We appreciate your feedback and are delighted to hear that you had a positive experience with us. Our team works hard to deliver superior hospitality, and we are happy to see that reflected in your review.We can't wait to welcome you back for another stay. We look forward to seeing you soon at your home away from home!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
其他
Great experience! Will stay again and recommend.
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酒店回复: Dear Greg,We are thrilled to hear that you had a great experience at Tru by Hilton Fayetteville I 95! We are delighted that you found our hotel to be enjoyable and would recommend us to others. We take pride in delivering superior hospitality and are glad that you experienced our fun and functional pet-friendly rooms, as well as our free hot breakfast. We look forward to welcoming you back for another wonderful stay. Thank you for choosing Tru by Hilton Fayetteville I 95 as your home away from home!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
其他
Loved it great atmosphere friendly service
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酒店回复: Dear Hector,We are thrilled to hear that you loved your stay at Tru by Hilton Fayetteville I 95! We are glad you enjoyed the great atmosphere and friendly service provided by our staff. We take pride in delivering superior hospitality and creating a fun and functional environment for our guests. We are proud to provide a hot breakfast buffet, featuring meats, eggs, and all of your southern favorites to start your day off right.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Fayetteville. Your home away from home awaits you!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
其他
Very great staff and super clean.
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酒店回复: Dear Tony,We are thrilled to hear that you had a fantastic experience at Tru by Hilton Fayetteville I 95! Our team takes great pride in providing exceptional service and maintaining a clean environment for our guests. We are glad to hear that you found our staff to be great and our hotel to be super clean.We are proud to offer a free hot breakfast buffet featuring meats, eggs, and all of your southern favorites to start your day off right. It's great to know that you enjoyed this amenity during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. We can't wait to provide you with another wonderful experience at Tru by Hilton Fayetteville I 95. Thank you for choosing us as your home away from home!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
商务出差
very nice staff and room
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酒店回复: Dear Yumi, We appreciate you taking the time to write a review about your visit to Tru by Hilton Fayetteville I-95. It is a pleasure to know how much you enjoyed our fresh and relaxing accommodations and our devoted associates. We appreciate your patronage and hope to have an opportunity to serve you again in the future!Thank you,Tru by Hilton Fayetteville Management Team
5.0分
商务出差
Great
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酒店回复: Dear Luis,We are thrilled to hear that you had a great stay at Tru by Hilton Fayetteville I 95 and that you rated us a perfect 10 out of 10. We are glad you enjoyed our fun and functional pet-friendly rooms, as well as our free hot breakfast. We take pride in providing a delicious breakfast buffet featuring all of your southern favorites.Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back to our activated lobby built for play and truly be yourself once again. We look forward to seeing you soon at your home away from home!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
5.0分
其他
Clean
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酒店回复: Dear Terri,We're thrilled to hear that you found our hotel clean and enjoyed your stay with us at Tru by Hilton Fayetteville I 95! We take pride in providing a superior hospitality experience for our guests. We're glad you appreciated our fun and functional pet-friendly rooms, as well as our free hot breakfast.Our team works hard to create a welcoming and enjoyable environment for all guests, and it's always rewarding to receive positive feedback. Thank you for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back for another exceptional stay in the near future. Until then, safe travels and we look forward to seeing you soon at your home away from home!Sincerely,Tru By Hilton Fayetteville I 95Michaela Stephens, General Manager
我在Trip.com上预订日期弄错了,他们却拒绝退款。我本应预订周日的房间,结果不小心订成了周一。他们既不帮我把日期改到周日,也不给我退款,尽管他们知道我们周一根本不会入住。对他们来说,留住我的钱比帮我把预订从周一改到周日更重要。我不得不重新支付了一次费用。Trip.com根本不在乎他们的老客户。他们的不专业让我感到非常失望和惊讶。
10天9晚废弃古村之旅
住了9晚10天,一切都很满意~~干净整洁,服务好,自助早餐不错,离机场近(13分钟路程),毛巾可按要求更换~洗衣和烘干就到同一家公司对面的酒店吧~ ^一次花$10
Taking of clothing.
The stay was okay, but we forget some clothing at the hotel and we went back for it and it was gone!! Yes! I know that the staff has stayed with it.
Clean hotel and very convenient to food options
Great experience! Will stay again and recommend.
Loved it great atmosphere friendly service
Very great staff and super clean.
very nice staff and room
Great
Clean