We gave this place a terrible review because we made reservations for two nights (October 24th and 25th of 2025), back on September 1, 2025. Thats almost 2 full months in advance. Our Granddaughter and her high school Band are in the state final band competition on October 25th, 2025 in Bowling Green, KY. So on Friday the 24th, my wife and i made the 3+ hour drive to Bowling Green, KY, and arrived at our hotel and were told we had no reservations. We had our confirmation printouts of where we had paid reservations (for almost two months) in advance but all we got was a "sorry." It sure messed up what was supposed to be a fun happy weekend with our granddaughter (this is her senior year and last band performances) and all oir family whom all got rooms elsewhere with no problems at all. Just a very very bad experience for us.
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酒店回复: Dear Greg - Thank you for your feedback. We’re sorry your stay fell short of expectations and will address the issues you mentioned to improve. We appreciate your honesty and hope for the chance to provide a better experience in the future.
4.0分
家庭亲子
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Staff very professional and nice. Room clean. Beds clean and comfortable. Bathrooms nice. TV great. A lot nicer than the comfort inns i have stayed in this week. kudos
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酒店回复: Hi Penny - We're thrilled you had a great stay and truly appreciate your support. Hope to welcome you back again soon! 🌟
5.0分
商务出差
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Was in Bowling Green for a meeting. The bed was comfortable and it was cery quiet! Great nights sleep and breakfast on the way out made for a great start to the day! Very friendly staff!
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酒店回复: Hello Heather - Thank you for the 10/10 and the kind words! 😊 We're thrilled you had a great stay and truly appreciate your support. Hope to welcome you back again soon!
1.0分
其他
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Reserved a SUITE but it was one small room with a pull out love seat too small for an adult! We had no bedding for pull out sofa, only 2 washcloths and towels for 3 adults. Room reeked of urine. Mattress on king bed was HORRIBLY uncomfortable! Breakfast was mediocre.
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酒店回复: Dear Vicky - Thank you for your feedback. We’re sorry your stay fell short of expectations and will address the issues you mentioned to improve. We appreciate your honesty and hope for the chance to provide a better experience in the future.
5.0分
家庭亲子
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The King room with sofa was large and comfortable. Carpet was worn in 2 spots and shower wall had patchon the side, but everything else was great. Bed was comfortable. Would stay again.
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酒店回复: Hello Stacey - Thank you for your thoughtful review! We’re glad you enjoyed the spacious King room and found the bed comfortable. We appreciate your feedback about the carpet and shower wall, and will use it to improve. It’s wonderful to know you’d stay with us again — we look forward to welcoming you back!
5.0分
其他
Indu greeted us with efficiency and
was friendly and accommodating a joy after a long trip!
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酒店回复: Hello Christine - We're so glad to hear that our staff made a great impression and that your check-in experience was smooth and welcoming. We believe that a friendly smile and efficient service go a long way, and it's wonderful to know that it made a difference for you. Safe Travels.
5.0分
家庭亲子
Staff was great greeted you coming and going very helpful room was clean no complaints will definitely stay there again next year for ls fest
5.0分
其他
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Great, Clean and Quiet Place!
I’m always a little skeptical even after reading over the reviews bc I’ve not always had great experiences at hotels even when there are ok or good reviews, but this one actually was a very nice hotel! The bed was super comfy (usually they aren’t at hotels), it smelled clean, was very nice over all!
3.0分
家庭亲子
The “sofabed” was uncomfortable and awkward. A pull out couch would be better. Also it would be nice if the sheets and blankets were already in the room.
干净，服务热情
We gave this place a terrible review because we made reservations for two nights (October 24th and 25th of 2025), back on September 1, 2025. Thats almost 2 full months in advance. Our Granddaughter and her high school Band are in the state final band competition on October 25th, 2025 in Bowling Green, KY. So on Friday the 24th, my wife and i made the 3+ hour drive to Bowling Green, KY, and arrived at our hotel and were told we had no reservations. We had our confirmation printouts of where we had paid reservations (for almost two months) in advance but all we got was a "sorry." It sure messed up what was supposed to be a fun happy weekend with our granddaughter (this is her senior year and last band performances) and all oir family whom all got rooms elsewhere with no problems at all. Just a very very bad experience for us.
Staff very professional and nice. Room clean. Beds clean and comfortable. Bathrooms nice. TV great. A lot nicer than the comfort inns i have stayed in this week. kudos
Was in Bowling Green for a meeting. The bed was comfortable and it was cery quiet! Great nights sleep and breakfast on the way out made for a great start to the day! Very friendly staff!
Reserved a SUITE but it was one small room with a pull out love seat too small for an adult! We had no bedding for pull out sofa, only 2 washcloths and towels for 3 adults. Room reeked of urine. Mattress on king bed was HORRIBLY uncomfortable! Breakfast was mediocre.
The King room with sofa was large and comfortable. Carpet was worn in 2 spots and shower wall had patchon the side, but everything else was great. Bed was comfortable. Would stay again.
Indu greeted us with efficiency and
was friendly and accommodating a joy after a long trip!
Staff was great greeted you coming and going very helpful room was clean no complaints will definitely stay there again next year for ls fest
Great, Clean and Quiet Place!
I’m always a little skeptical even after reading over the reviews bc I’ve not always had great experiences at hotels even when there are ok or good reviews, but this one actually was a very nice hotel! The bed was super comfy (usually they aren’t at hotels), it smelled clean, was very nice over all!
The “sofabed” was uncomfortable and awkward. A pull out couch would be better. Also it would be nice if the sheets and blankets were already in the room.