I like the convenience around my family‘s homes and the cleanliness and all the new current amenities.
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酒店回复: Thank you so much for your amazing feedback! We’re thrilled to hear you had a 10 out of 10 experience at Hilton Garden Inn Gallatin. Your kind words mean a lot to our team, and we’re so glad we could make your stay exceptional. We look forward to welcoming you back again soon!
3.0分
其他
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This place was nice but one of the reasons I picked to stay here is because I was under the assumption they provided breakfast. It was actually $12 per person for breakfast. That should have been made more clear because I paid $200 for a night to also have to pay for breakfast.
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酒店回复: Hello Allie,Our apologies that this was not clear when you reserved. The Hilton Garden Inn brand features a full-service restaurant where you can order from the menu, and we also offer a hot breakfast buffet. In the future, you may want to consider booking our Bed & Breakfast rate, which includes the cost of breakfast.Kind regards,Management
3.0分
其他
Ok 3 stars hotel nothing fancy, also charged 12 dollars for breakfast, most 3 stars hotels breakfast is free.
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酒店回复: Dear Bienvenido,Thank you for sharing your thoughts about your recent stay with us. We appreciate your honest feedback and are glad you chose to stay at our hotel.While breakfast at Hilton Garden Inn is not complimentary, we do offer a wide variety of cooked-to-order options to help start your day off right. Many of our guests enjoy the flexibility and quality of our breakfast offerings, and we’re always happy to accommodate preferences whenever possible.We hope to have the opportunity to welcome you back and provide an even better experience next time.Warm regards,Management
4.0分
家庭亲子
The pool was closed and the bar and restaurant both were closed at night. Everything else was fine!
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酒店回复: Thank you so much for your feedback and for rating your stay an 8 out of 10! We’re glad to hear that everything else was fine, though we’re sorry the pool, bar, and restaurant were closed during your visit.We understand how important those amenities are to the overall experience, and we’re always working to improve and make each stay better and brighter. Your comments help us do just that.We hope to have the opportunity to welcome you back again soon—with everything open and ready for you to enjoy!
5.0分
商务出差
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Highly Recommend
We were in town for a music event of which we were part. From the time we walked in to the hotel until we left it was very relaxing and inviting. The restaurant was fantastic. Had one of the best burgers that I had eaten in a long time. Service was great. Fitness center was awesome. We will definitely stay here again.
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酒店回复: Dear Morris,Thank you so much for your glowing review and for choosing Hilton Garden Inn Gallatin during your time in town for the music event!We’re thrilled to hear that your stay was relaxing and inviting from start to finish. It’s wonderful to know you enjoyed the restaurant — especially that burger! We’ll be sure to share your compliments with our culinary and service teams.We strive to provide reliable and friendly service that makes your stay better and brighter, and we truly appreciate your feedback. It means a lot to our team to know we made a positive impact on your visit.We’re also glad you had a great experience in our fitness center, and we can’t wait to welcome you back for your next stay!Warm regards!
5.0分
其他
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This was a wonderful Hilton stay. The beds were comfy; there were down pillows, a great exercise room and a very nice made to order breakfast. Staff were wonderful; special thanks to Karyn and Bradford for their southern hospitality and welcoming personalities.
4.0分
其他
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The management of this Hilton Garden Inn clearly cares about the property and guests, The cleanliness of all common areas and rooms, the warm and welcoming staff, and the convenient location make the property an excellent option for a visit to this region.
5.0分
其他
Room was nice and clean. Good size. They cleaned the rooms daily while we stayed. Lady at the front desk wasn't the most pleasant person to be around.
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酒店回复: We're glad to hear you enjoyed the cleanliness and size of your room, and that our housekeeping team helped make your stay comfortable with daily service. We’re sorry to hear that your experience at the front desk didn’t meet expectations. We truly value your input and will use it to improve our guest service. We hope to welcome you back for an even better experience next time!
大堂有设计感。
无功无过，一贯的希尔顿标准，硬件还很新。自己要准备拖鞋和洗漱用品。矿泉水不会放在房间，自己向前台要。
I like the convenience around my family‘s homes and the cleanliness and all the new current amenities.
This place was nice but one of the reasons I picked to stay here is because I was under the assumption they provided breakfast. It was actually $12 per person for breakfast. That should have been made more clear because I paid $200 for a night to also have to pay for breakfast.
Ok 3 stars hotel nothing fancy, also charged 12 dollars for breakfast, most 3 stars hotels breakfast is free.
The pool was closed and the bar and restaurant both were closed at night. Everything else was fine!
Highly Recommend
We were in town for a music event of which we were part. From the time we walked in to the hotel until we left it was very relaxing and inviting. The restaurant was fantastic. Had one of the best burgers that I had eaten in a long time. Service was great. Fitness center was awesome. We will definitely stay here again.
This was a wonderful Hilton stay. The beds were comfy; there were down pillows, a great exercise room and a very nice made to order breakfast. Staff were wonderful; special thanks to Karyn and Bradford for their southern hospitality and welcoming personalities.
The management of this Hilton Garden Inn clearly cares about the property and guests, The cleanliness of all common areas and rooms, the warm and welcoming staff, and the convenient location make the property an excellent option for a visit to this region.
Room was nice and clean. Good size. They cleaned the rooms daily while we stayed. Lady at the front desk wasn't the most pleasant person to be around.