酒店回复: Thank you for taking the time to complete a survey of our property. We know you have a choice when choosing a hotel for your lodging needs and we appreciate you choosing our property. We hope to serve you again whenever your travels bring you back to Savannah.
5.0分
其他
原文
翻译提供方：Google
令人沮丧的旅行之后，这里令人放松；在城里玩了一天之后，这里令人舒适。
4.0分
商务出差
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UNFORTUNATELY WE CHECKED IN LATE AND LEFT EARLY. i am requesting a receipt since we left so early no one was at the desk to provided me with one. I need to verify that my Hampton End points were credited.
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酒店回复: Dear Guest,Thank you for sharing this information. We are glad your visit was smooth, even with a late arrival and early departure. We have noted your request for a receipt and verification of your Hampton End points and will review this with our team to ensure everything is updated correctly. We hope to welcome you again soon.Sincerely, Response Management team
3.0分
其他
Room was average and clean. Pool area was very dirty with a lot of used towels lying around, eyelashes on the ground and chicken wings on the tables.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know your room felt clean and comfortable. We have noted your comments regarding the pool area and the items left around the space. This will be reviewed with our team to strengthen upkeep and presentation. We remain focused on providing a more consistent and pleasant environment for future visits. We hope to welcome you again soon.Sincerely, Response Management team
4.0分
其他
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The only thing that I was unconfortable is that it said free parking but when I booked I received a mail saying it will be $7 per day, but at least they told me, after book but what can I did then.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We have noted your comment regarding the parking information and will address this with our team to ensure clearer details are provided before booking. We remain focused on offering a smooth and well-informed experience for every guest moving forward. We hope to welcome you again soon.Sincerely, Response Management team
我们下班后到的，大概是8点15分。我们办理了入住，接待员态度不算粗鲁，但也不算特别友好。我们上楼安顿下来，发现电视根本打不开，一半的插座都坏了，要么是被油漆覆盖了，要么是油漆涂了之后又挪动了位置。200美元的住宿费真是让人抓狂。
前台工作人员非常热情友好。我们的房间满分。早餐非常棒。我们驾车一周，游历了整个南方。这是我们住过的最好的酒店。此外，酒店还有很棒的免费停车场。这在萨凡纳实属难得。
酒店预订了我们的周末房，却没有通知我们。泳池也坏了。我们试图取消预订并退款，但他们还是向我们收取了费用。
Charmaine 真是太棒了！她为我们提供了卓越的客户服务！所有特殊要求都得到了满足，我强烈推荐这家酒店！
酒店只有两部电梯，其中一部坏了。这意味着所有客人和员工只能使用一部电梯，导致等电梯要等10分钟。
就算是返校节，我可能也不会再住这里了。考虑到价格，房间不太好，早餐也绝对不好吃。
令人沮丧的旅行之后，这里令人放松；在城里玩了一天之后，这里令人舒适。
UNFORTUNATELY WE CHECKED IN LATE AND LEFT EARLY. i am requesting a receipt since we left so early no one was at the desk to provided me with one. I need to verify that my Hampton End points were credited.
Room was average and clean. Pool area was very dirty with a lot of used towels lying around, eyelashes on the ground and chicken wings on the tables.
The only thing that I was unconfortable is that it said free parking but when I booked I received a mail saying it will be $7 per day, but at least they told me, after book but what can I did then.