酒店回复: Thank you for taking the time to complete a survey of our property. We know you have a choice when choosing a hotel for your lodging needs and we appreciate you choosing our property. We hope to serve you again whenever your travels bring you back to Savannah.
5.0分
其他
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翻译提供方:Google
令人沮丧的旅行之后,这里令人放松;在城里玩了一天之后,这里令人舒适。
5.0分
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I enjoyed my stay! I was in town for the Ashanti concert and this location was not too far from the venue. The hotel was very well kept and clean. The staff was friendly and parking was easy, due to a garage being attached for guests. I would definitely stay here again.
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酒店回复: Dear Guest,Thank you for your wonderful review. We are delighted to know you enjoyed your stay while attending the Ashanti concert and appreciated our clean and well-kept property. It is great to hear that the staff and convenient parking made your visit even more comfortable. We look forward to welcoming you back.Sincerely, Response Management team
3.0分
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Lukewarm
Hotel was clean and comfort.
Hotel Charged $7/day for parking .
Not as friendly as other Hampton Inns we’ve stayed in.
Charged $75 for my emotional support animal which other Hampton Inns have not.
Rather disappointing.
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酒店回复: Dear Julio,Thank you for sharing your feedback. We’re glad you found the hotel clean and comfortable. We apologise for any inconvenience regarding parking fees and the charge for your emotional support animal, as well as the level of friendliness you experienced. Your comments help us improve guest experiences. We hope to welcome you again soon.Sincerely, Response Management team
我们下班后到的,大概是8点15分。我们办理了入住,接待员态度不算粗鲁,但也不算特别友好。我们上楼安顿下来,发现电视根本打不开,一半的插座都坏了,要么是被油漆覆盖了,要么是油漆涂了之后又挪动了位置。200美元的住宿费真是让人抓狂。
前台工作人员非常热情友好。我们的房间满分。早餐非常棒。我们驾车一周,游历了整个南方。这是我们住过的最好的酒店。此外,酒店还有很棒的免费停车场。这在萨凡纳实属难得。
酒店预订了我们的周末房,却没有通知我们。泳池也坏了。我们试图取消预订并退款,但他们还是向我们收取了费用。
午夜过后,我们房间隔壁有几个人制造很大噪音,让我们整晚都睡不着。空调声音太大,根本睡不着。预订这家酒店是因为酒店有泳池,结果发现泳池根本没开放。
Charmaine 真是太棒了!她为我们提供了卓越的客户服务!所有特殊要求都得到了满足,我强烈推荐这家酒店!
酒店只有两部电梯,其中一部坏了。这意味着所有客人和员工只能使用一部电梯,导致等电梯要等10分钟。
就算是返校节,我可能也不会再住这里了。考虑到价格,房间不太好,早餐也绝对不好吃。
令人沮丧的旅行之后,这里令人放松;在城里玩了一天之后,这里令人舒适。
I enjoyed my stay! I was in town for the Ashanti concert and this location was not too far from the venue. The hotel was very well kept and clean. The staff was friendly and parking was easy, due to a garage being attached for guests. I would definitely stay here again.
Lukewarm
Hotel was clean and comfort.
Hotel Charged $7/day for parking .
Not as friendly as other Hampton Inns we’ve stayed in.
Charged $75 for my emotional support animal which other Hampton Inns have not.
Rather disappointing.