Room was very Big and Nice, bed and bathroom in a high quality, very nice indeed.
I paid extra to be up high, to enjoy the view, the window was punctured however and building ins moist between the glasses. A bit irritating, as I couldn’t actually see out. Minor inconvenience.
Big inconvenience was the location of the room, which were right next to the elevators. Every time they were in service you would feel the vibrations in your pillow. It wasn’t the noise of the city who woke me up numerous times during the night. It was elevators.
(A big trust killer is the scam price of 60$ per day for the valet service. The parking garage is just 1,2 block away, and you’ll pay 20$ per day.
Hard to understand to markup of 300%!
That is supposedly unique to the actual room we were giving, but a bit of a shame, and the reason for this particular rating.
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the spacious room and high-quality amenities. However, we’re truly sorry for the inconveniences you encountered, including the window issue, elevator vibrations, and concerns about valet pricing. Your feedback is invaluable, and we will review these matters with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide a more comfortable and enjoyable stay in the future.
5.0分
其他
Great location for a concert at Ryman Auditorium. Very walkable. Our room was quiet & clean, would definitely stay again.
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酒店回复: Thank you so much for your wonderful review. We’re delighted to hear that our location made your visit to the Ryman convenient and enjoyable, and that your room provided the quiet and comfort you were looking for. We truly appreciate your kind words and are thrilled to know you’d stay with us again. We look forward to welcoming you back on your next trip to Nashville.
5.0分
其他
Excellent Hotel... awesome bar and bartenders. Good food and great live music and good location next to printers alley.
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酒店回复: Thank you so much for your fantastic feedback! We’re thrilled to hear you enjoyed our hotel, the lively atmosphere at the bar, and the great food and music. Our team works hard to create memorable experiences, and it’s wonderful to know we hit the mark. Being next to Printer’s Alley is one of our favorite features too! We look forward to welcoming you back for another amazing stay.
5.0分
其他
Great staff! Live music every night, nice and clean rooms, walkable to all the Nashville sights.
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酒店回复: Thank you for sharing such a wonderful review! We’re delighted to hear you enjoyed our live music, clean and comfortable rooms, and convenient location near all the Nashville sights. Our team takes pride in creating a welcoming experience, and your kind words mean a lot to us. We look forward to hosting you again soon for another memorable stay!
5.0分
其他
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Friendly
I rarely fill these out, but the staff was super accommodating at every turn. When I requested a quiet room (away from the bachelorettes) while checking in, they took the time to accommodate me. Bartenders are friendly too,
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酒店回复: Thank you so much for taking the time to share your experience, especially since you rarely leave reviews. We’re thrilled to hear that our staff went above and beyond to accommodate your request for a quiet room and that our bartenders made you feel welcome. Providing personalized service and genuine hospitality is always our goal, and it’s wonderful to know we delivered that during your stay. We look forward to welcoming you back for another enjoyable visit.
4.0分
情侣出游
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The hotel is great. It has a cool ambiance. Everyone is kind. Outside of the bar, the service is a little slow and maybe understaffed. We were waiting to get coffees to go and ended up just leaving after 10 mins. The room lighting is a little low especially in the bathroom when trying to put makeup on. Just an FYI to the ladies. :-)
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酒店回复: Thank you for sharing your experience with us! We're delighted to hear you enjoyed the hotel's ambiance and found our team to be kind and welcoming. We truly appreciate your feedback regarding service speed and lighting—these insights help us improve. We're already reviewing staffing levels and exploring lighting enhancements, especially in our bathrooms. We hope to have the opportunity to welcome you back and provide an even better stay next time!
5.0分
其他
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We enjoyed our stay although being charged $60.00 additionally PER NIGHT for parking is exorbitant. I WOULD WELCOME A CONCESSION ON THIS CHARGE.
THANK YOU, Ray Powers
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酒店回复: Thank you for taking the time to share your feedback. We’re so glad to hear you enjoyed your stay with us!We understand your concern regarding the parking charges. Our pricing reflects the costs associated with providing secure and convenient parking in our downtown location, but we truly appreciate your perspective. While we’re unable to offer concessions retroactively, we’d be happy to discuss options for future visits—please don’t hesitate to reach out to our team directly.We value your patronage and hope to welcome you back to Hotel Indigo Nashville again soon.
5.0分
其他
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First up, the staff was outstanding. They made me feel right at home. The room was clean and quiet and the bed super comfortable. The hotel was close to everything but not in the noisiest part of the city. I always enjoy the Indigo.
位置绝佳。住宿体验极佳。
叶
Room was very Big and Nice, bed and bathroom in a high quality, very nice indeed.
I paid extra to be up high, to enjoy the view, the window was punctured however and building ins moist between the glasses. A bit irritating, as I couldn’t actually see out. Minor inconvenience.
Big inconvenience was the location of the room, which were right next to the elevators. Every time they were in service you would feel the vibrations in your pillow. It wasn’t the noise of the city who woke me up numerous times during the night. It was elevators.
(A big trust killer is the scam price of 60$ per day for the valet service. The parking garage is just 1,2 block away, and you’ll pay 20$ per day.
Hard to understand to markup of 300%!
That is supposedly unique to the actual room we were giving, but a bit of a shame, and the reason for this particular rating.
Great location for a concert at Ryman Auditorium. Very walkable. Our room was quiet & clean, would definitely stay again.
Excellent Hotel... awesome bar and bartenders. Good food and great live music and good location next to printers alley.
Great staff! Live music every night, nice and clean rooms, walkable to all the Nashville sights.
Friendly
I rarely fill these out, but the staff was super accommodating at every turn. When I requested a quiet room (away from the bachelorettes) while checking in, they took the time to accommodate me. Bartenders are friendly too,
The hotel is great. It has a cool ambiance. Everyone is kind. Outside of the bar, the service is a little slow and maybe understaffed. We were waiting to get coffees to go and ended up just leaving after 10 mins. The room lighting is a little low especially in the bathroom when trying to put makeup on. Just an FYI to the ladies. :-)
We enjoyed our stay although being charged $60.00 additionally PER NIGHT for parking is exorbitant. I WOULD WELCOME A CONCESSION ON THIS CHARGE.
THANK YOU, Ray Powers
First up, the staff was outstanding. They made me feel right at home. The room was clean and quiet and the bed super comfortable. The hotel was close to everything but not in the noisiest part of the city. I always enjoy the Indigo.