Hopefully it was just our room and is not typical - there is very loud, intermittent mechanical noise from a pump or something and also a fan of some type. Worse in the morning and wakes you up. Also the toilet needs a new flapper and fill valve - does not seal until we took toilet tank lid off and manually close. This means the toilet tries to fill until you stop it. Shower spray arm does not hold and keeps dropping down into the tub. Other than that the room is large and clean. Desk staff were very nice.Would not stay here again though.
3.0分
家庭亲子
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We had a one bedroom suite with 2 beds. We had a party of 3. The beds were double beds only and had i been aware of that, i would've continued to look for at least a hotel with queen beds. The room was ok but we had a large AC/heater with venting through the Window area and another tall heater stand in the room. There's a lot of cold air coming in underneath the furnace room door. Front desk staff was wonderful upon check in. That's our main reason for the positives in our stay.
5.0分
家庭亲子
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The stay was great, the guy at the front desk who checked us in was awesome. He made sure he checked in with us so often. There needs to be more people like him. He is lovely.
4.0分
情侣出游
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Staff was amazing, super friendly and polite, and very professional. Price like always was great. Room was super clean! Unfortunately they do not offer any kind of breakfast so that was a bit of a let down. But we already knew that. I really wish they would offer at least a continental breakfast. Anywho over all I'd rather choose Candlewood Hotel 100%. So thank you all for such a great stay.
4.0分
家庭亲子
Everthing was very nice. Only thing was All the dishes in the room were covered in a thick white film. Unable to use any dishes
5.0分
其他
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Super clean room/amenities, check in went very smooth and customer service was phenomenal, and the pool/hot tub area was very nice. Definitely recommend and would stay again.
3.0分
家庭亲子
Coffee machine down, laundry machines out of order, window in room did not seal so cold air blew in and made outside noise extremely audible
5.0分
家庭亲子
Clean hotel and room. Staff was friendly. Pool area nice and clean. We loved it here and will come again!
5.0分
家庭亲子
Have stayed here a couple of times, always clean.
5.0分
其他
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Very Nice Hotel. I recommend
Every clean hotel, friendly staff. The suite was clean and spacious. The only issues I had was the low water pressure in the shower and the air conditioner was extremely loud and rattled when turned on so we had to keep the heater on.
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酒店回复: Thank you for your kind review and for bringing your concerns to our attention! we hope you choose to stay with us again in the future!
Hopefully it was just our room and is not typical - there is very loud, intermittent mechanical noise from a pump or something and also a fan of some type. Worse in the morning and wakes you up. Also the toilet needs a new flapper and fill valve - does not seal until we took toilet tank lid off and manually close. This means the toilet tries to fill until you stop it. Shower spray arm does not hold and keeps dropping down into the tub. Other than that the room is large and clean. Desk staff were very nice.Would not stay here again though.
We had a one bedroom suite with 2 beds. We had a party of 3. The beds were double beds only and had i been aware of that, i would've continued to look for at least a hotel with queen beds. The room was ok but we had a large AC/heater with venting through the Window area and another tall heater stand in the room. There's a lot of cold air coming in underneath the furnace room door. Front desk staff was wonderful upon check in. That's our main reason for the positives in our stay.
The stay was great, the guy at the front desk who checked us in was awesome. He made sure he checked in with us so often. There needs to be more people like him. He is lovely.
Staff was amazing, super friendly and polite, and very professional. Price like always was great. Room was super clean! Unfortunately they do not offer any kind of breakfast so that was a bit of a let down. But we already knew that. I really wish they would offer at least a continental breakfast. Anywho over all I'd rather choose Candlewood Hotel 100%. So thank you all for such a great stay.
Everthing was very nice. Only thing was All the dishes in the room were covered in a thick white film. Unable to use any dishes
Super clean room/amenities, check in went very smooth and customer service was phenomenal, and the pool/hot tub area was very nice. Definitely recommend and would stay again.
Coffee machine down, laundry machines out of order, window in room did not seal so cold air blew in and made outside noise extremely audible
Clean hotel and room. Staff was friendly. Pool area nice and clean. We loved it here and will come again!
Have stayed here a couple of times, always clean.
Very Nice Hotel. I recommend
Every clean hotel, friendly staff. The suite was clean and spacious. The only issues I had was the low water pressure in the shower and the air conditioner was extremely loud and rattled when turned on so we had to keep the heater on.