酒店回复: Thank you for your kind and thoughtful review. We’re so glad to hear you had an excellent stay and that you noticed the care our team and ownership put into maintaining the property and ensuring a great guest experience.Your recommendation means a lot to us, and we’re happy to be a place you’d feel comfortable suggesting for family, friends, or solo travel. We truly appreciate your support and hope to welcome you back again soon!
酒店回复: We’re very sorry for the inconvenience you experienced upon arrival. After a long day of travel, the last thing you should have to deal with is a delay at check-in. We sincerely apologize for the lack of front desk presence and communication during that time—it’s not the level of service we aim to provide.Your feedback has been shared with our team to ensure coverage and responsiveness are improved, especially during late hours. We truly appreciate your patience and hope the rest of your stay was more comfortable.
酒店回复: Thank you for sharing your feedback! We're glad to hear you enjoyed your stay overall, but we apologize for the condition of the curtains and the light disruption. That’s definitely something we’ll look into to ensure it doesn’t affect future guests. Your comfort is important to us, and we appreciate you bringing this to our attention. We hope to welcome you back and provide an even better experience next time!
5.0分
其他
原文
翻译提供方:Google
我们在这家酒店的住宿体验一直很愉快。经理竭尽全力让我们感到宾至如归。
早餐还可以,如果他们有华夫饼烤盘就更好了。
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酒店回复: Thank you for your kind words! We’re so glad to hear that you’ve had pleasant stays with us and that our manager’s efforts to make you feel welcome have made a positive impact. We also appreciate your suggestion about the waffle iron, and we will definitely take that into consideration for future improvements. We look forward to welcoming you back on your next visit!
酒店回复: Thank you for your kind words! We're thrilled to hear you consistently enjoy your stays with us. Friendly staff, clean rooms, and a delicious breakfast are what we aim for, and it’s wonderful to know we’re hitting the mark. We truly appreciate your recommendation and look forward to welcoming you back soon! Happy Holidays and safe travels!
5.0分
其他
原文
翻译提供方:Google
舒适的酒店
房间很干净,免费早餐非常好。入口处的楼梯和装饰让人感觉非常温馨。物超所值!
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酒店回复: Thank you for your kind review! We're so glad you enjoyed the clean room, delicious breakfast, and welcoming atmosphere. It’s great to hear you found it to be a great value as well. We appreciate your feedback and hope to welcome you back soon!
4.0分
其他
原文
翻译提供方:Google
很难登录 wifi,无法连接。我在其他酒店(包括 BW 酒店)都没有遇到这个问题。
我经常旅行!
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酒店回复: We apologize for the trouble you experienced with our Wi-Fi. We understand how important it is to stay connected, and we’re sorry that it was difficult to access. We will look into the issue to ensure it’s addressed and improve the experience for future guests. Thank you for bringing this to our attention, and we hope to make your next stay more seamless. Safe travels!
5.0分
其他
原文
翻译提供方:Google
总体来说体验很棒。虽然最后出现了 ******* 问题,但这不是酒店的错。
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酒店回复: Thank you for your feedback! We're glad to hear you had a great experience overall, despite the issue with *******. We appreciate your understanding, and we hope everything else during your stay was enjoyable. We look forward to hosting you again!
2.0分
其他
原文
翻译提供方:Google
床太差了!
床非常硬,前台服务员每次出现在前台都好像躲着我。
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酒店回复: We're really sorry to hear about your experience. The discomfort of hard beds and feeling unwelcome at the front desk is certainly not what we want for our guests. Your feedback is important, and we'll be sure to share it with the management team so we can address both the bedding and staff service to ensure better experiences in the future. We hope you’ll consider giving us another chance to provide a more comfortable and welcoming stay. Thank you for bringing this to our attention.
5.0分
家庭亲子
原文
翻译提供方:Google
感谢您的美好入住体验!工作人员非常友好,房间非常干净!
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酒店回复: Thank you for your wonderful feedback! We’re so glad to hear that you had a great stay and that our friendly staff and clean rooms made a positive impression. Providing a welcoming and comfortable experience for our guests is our top priority, and it’s always rewarding to know we succeeded.We truly appreciate your kind words and hope to welcome you back again soon!
酒店维护良好,员工服务出色。虽然酒店确实有些年头了,但我们的入住体验非常棒,员工和业主都用心维护酒店的整洁,并悉心照顾客人。我推荐给家人、朋友或独自旅行的客人。
沮丧
旅行了一整天才到这里,凌晨1点就到了。前台等了超过30分钟都没人。不知道该怎么办,但我们都累了。没有电话号码可以拨打,门铃也没反应。
我唯一不满意的是窗帘的状况。它们简直是破烂不堪,当我们想睡觉的时候,窗帘根本挡不住光线。我们窗户外面就有一根灯柱。
我们在这家酒店的住宿体验一直很愉快。经理竭尽全力让我们感到宾至如归。
早餐还可以,如果他们有华夫饼烤盘就更好了。
很棒的酒店
我一直很喜欢住在这家酒店。员工很友好,房间很干净,早餐总是丰盛可口。如果你要这样旅行,就住在这里吧。
舒适的酒店
房间很干净,免费早餐非常好。入口处的楼梯和装饰让人感觉非常温馨。物超所值!
很难登录 wifi,无法连接。我在其他酒店(包括 BW 酒店)都没有遇到这个问题。
我经常旅行!
总体来说体验很棒。虽然最后出现了 ******* 问题,但这不是酒店的错。
床太差了!
床非常硬,前台服务员每次出现在前台都好像躲着我。
感谢您的美好入住体验!工作人员非常友好,房间非常干净!