酒店回复: Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do.Thank you for your time and we hope that you have a great day.gm
酒店回复: Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do.Thank you for your time and we hope that you have a great day.
1.0分
商务出差
原文
翻译提供方：Google
我见过的最差的酒店，简直就是“地狱酒店”。省省吧，千万别考虑这家酒店
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
商务出差
原文
翻译提供方：Google
神经网络
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
1.0分
其他
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No water or drinks in the entire hotel. No towels available had to ask several times and the rooms were filthy. Parking felt very unsafe with numerous questionable people walking the parking lot during all times of the night. The salt bars seem like they were from World War II and smelt like it as well. Also, a little afraid about the caution tape on the second floor from a fire two years ago.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
3.0分
其他
I didn't like the shower. There's mold on the curtains. The heater didn't work. Only one pillow had a pillow case.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
Very nasty bugs on bed just need to be shut down look like a bonded hotel with mold everywhere
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酒店回复: Dear GuestWe apologized the inconvenience and trouble caused and bringing the issue to management's attention. They will be taking steps to avoid similar issues in the futureWe will be following up on the concern regarding pests and having a designated pest control company to inspect and address the issue.GM
1.0分
其他
Literally couldn’t stay due to construction and looked ran down with plywood all over windows.
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酒店回复: Dear Guest,Sorry for the construction issues and run-down appearance. We'll take your feedback to improve our property's look and communication. Thanks for sharing your experience.gm
1.0分
家庭亲子
Do not be fooled by the pictures that are online that describe this property. Every window on the second floor was boarded up. Very dirty rooms!
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
2.0分
其他
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Yeah, No! Look elsewhere.
The only thing decent was the beds (mattresses). The frames had broken pieces and there were no blankets. Housekeeping only left 1 set of towels and there were 2 of us. We had to clean the TV remote. The bath fill nozzle was rusted thru and the tub was horrible - caulk was moldy (plus side, water was very hot and pressure was decent). The plug for the hair dryer was broken. The furniture was broken. Heater unit, mini-frig and tv were all good. No tissues and no ice bucket. Didn't realize until we got there we paid about twice as much as it was worth.
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
别浪费钱
这家“酒店”太恶心了。酒店的部分窗户都用木板封住了，每个房间都挂着从外面就能看到令人作呕的尼古丁味窗帘。大堂又脏又暗，我订的房间霉味很重，我回到车里，又去找了另一家酒店。
被困住了。显然确认了也没什么意义。我去了一趟，给了确认号码，结果被告知很遗憾我运气不好，他给我安排了房间。
我见过的最差的酒店，简直就是“地狱酒店”。省省吧，千万别考虑这家酒店
神经网络
No water or drinks in the entire hotel. No towels available had to ask several times and the rooms were filthy. Parking felt very unsafe with numerous questionable people walking the parking lot during all times of the night. The salt bars seem like they were from World War II and smelt like it as well. Also, a little afraid about the caution tape on the second floor from a fire two years ago.
I didn't like the shower. There's mold on the curtains. The heater didn't work. Only one pillow had a pillow case.
Very nasty bugs on bed just need to be shut down look like a bonded hotel with mold everywhere
Literally couldn’t stay due to construction and looked ran down with plywood all over windows.
Do not be fooled by the pictures that are online that describe this property. Every window on the second floor was boarded up. Very dirty rooms!
Yeah, No! Look elsewhere.
The only thing decent was the beds (mattresses). The frames had broken pieces and there were no blankets. Housekeeping only left 1 set of towels and there were 2 of us. We had to clean the TV remote. The bath fill nozzle was rusted thru and the tub was horrible - caulk was moldy (plus side, water was very hot and pressure was decent). The plug for the hair dryer was broken. The furniture was broken. Heater unit, mini-frig and tv were all good. No tissues and no ice bucket. Didn't realize until we got there we paid about twice as much as it was worth.