酒店回复: Hola Debbie:¡Gracias por tomarte el tiempo de compartir tu opinión! Nos enorgullecemos de brindar un descanso nocturno confortable, por lo que siempre nos decepciona escuchar que eso no sucede. Si bien esta vez no cumplimos con tus expectativas, nos comprometemos a hacerlo mejor la próxima vez y te pedimos disculpas por cualquier inconveniente.Lilith#Team6
There is a list of negative with this hotel worst hotel in over yr since i went traveling on the rd.
1st they kept knocking on the door to clean the room even with a do not disturb sign on the door as we work nights.
2nd the shower flooded the whole room and they did nothing about it.
3rd called to extend check out by a hr as we had to work 16hrs to finish the job to get to the room and they invaded our privacy by going in putting our stuff in the corner.
4th take my pillows out the room and they try to run at me to attack me over my pillow.
2.0分
商务出差
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Dirty but friendly
Door looked like it had been broken down and wouldn't close all the way. Nothing looked washed, we took all the bed sheets off and washed them. Mattresses were flipped over spring side up that we didn't know so the first night we slept horribly and woke up so achy we could barely stand. Bathroom door was coming apart, and Bathroom fan was broken. Walking across the floor is bate feet left your feet black. Just sheets no blankets. Maid took the towels and never came back. TV was broken. We were military waiting for a house so we had to stay somewhere cheap because we were paying out of pocket. We got our house two days early and tried to check out early but they said we got a special rate for the 10 days and if we checked out early wed lose the rate and actually have to pay them so they just pocketed our extra 2 days. Lost $100
Only plus was everyone there was super friendly. Laundry mat was nice.
1.0分
其他
Stay away
Great front desk help and housekeeping and maintenance but nasty manager and nasty friend of hers….
2.0分
其他
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Very rough property.
Man, this place is rough. Our first room found the door wide open and two bug bombs on the floor that had just coated everything with insecticide. It took an hour to get a different room which was clean but only sheets were on the bed and we had to request blankets. The staff there are friendly but it's just not a great place to stay.
1.0分
朋友出游
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The staff was exceptional . The facility is a disgusting disgrace. I had 4 rooms and one guy had to move because of flies!! I had no towels in my room. This property is an unsafe disgusting facility . Paying
1.0分
家庭亲子
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Check in was excellent but after entering the room, it went to terrible. If the Motel 6 corporate owns this property then they need to visit it. This property needs attention. Upon check in, my wife and I terminated 8 roaches and then requested another room. If I list all of the other problem we had it will take another page of typing. This was our first trip to Augusta and it was for the Masters tournament that I was lucky enough to win. I searched for a place to stay for 2 nights and the motel 6 was the only place available with in our budget. I understand that pricing is raised during this tournament but to charge $200 a night and then have the kind of accommodations that we had would be considered beyond the pale. I highly recommend that travelocity not recommend this motel on their web site.
I will also try to contact Motel Six corporation and discuss this experience with them.
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酒店回复: Hi Roger,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
没有水，工作人员很糟糕，他们没有打扫房间
当我到达时，我的房间很脏，没有毛巾，床上有黄色污渍。淋浴一直在流，房间里有湿虫在游荡……电话没有连接（没有电线）
这是我住过的最差的酒店
不要留在这里
There is a list of negative with this hotel worst hotel in over yr since i went traveling on the rd.
1st they kept knocking on the door to clean the room even with a do not disturb sign on the door as we work nights.
2nd the shower flooded the whole room and they did nothing about it.
3rd called to extend check out by a hr as we had to work 16hrs to finish the job to get to the room and they invaded our privacy by going in putting our stuff in the corner.
4th take my pillows out the room and they try to run at me to attack me over my pillow.
Dirty but friendly
Door looked like it had been broken down and wouldn't close all the way. Nothing looked washed, we took all the bed sheets off and washed them. Mattresses were flipped over spring side up that we didn't know so the first night we slept horribly and woke up so achy we could barely stand. Bathroom door was coming apart, and Bathroom fan was broken. Walking across the floor is bate feet left your feet black. Just sheets no blankets. Maid took the towels and never came back. TV was broken. We were military waiting for a house so we had to stay somewhere cheap because we were paying out of pocket. We got our house two days early and tried to check out early but they said we got a special rate for the 10 days and if we checked out early wed lose the rate and actually have to pay them so they just pocketed our extra 2 days. Lost $100
Only plus was everyone there was super friendly. Laundry mat was nice.
Stay away
Great front desk help and housekeeping and maintenance but nasty manager and nasty friend of hers….
Very rough property.
Man, this place is rough. Our first room found the door wide open and two bug bombs on the floor that had just coated everything with insecticide. It took an hour to get a different room which was clean but only sheets were on the bed and we had to request blankets. The staff there are friendly but it's just not a great place to stay.
The staff was exceptional . The facility is a disgusting disgrace. I had 4 rooms and one guy had to move because of flies!! I had no towels in my room. This property is an unsafe disgusting facility . Paying
Check in was excellent but after entering the room, it went to terrible. If the Motel 6 corporate owns this property then they need to visit it. This property needs attention. Upon check in, my wife and I terminated 8 roaches and then requested another room. If I list all of the other problem we had it will take another page of typing. This was our first trip to Augusta and it was for the Masters tournament that I was lucky enough to win. I searched for a place to stay for 2 nights and the motel 6 was the only place available with in our budget. I understand that pricing is raised during this tournament but to charge $200 a night and then have the kind of accommodations that we had would be considered beyond the pale. I highly recommend that travelocity not recommend this motel on their web site.
I will also try to contact Motel Six corporation and discuss this experience with them.