酒店回复: Dear Guest,Thank you for sharing your feedback about your recent stay at Raffles The Palm Dubai. We are delighted to know that your stopover turned into a comfortable and memorable experience, with the resort-like charm and delicious breakfast exceeding your expectations.Your kind recognition of Aizat and our Reception team is greatly appreciated. We are pleased that their thoughtful service, including the warm gesture at check-out, added to your enjoyment.It was our pleasure to host you, and we look forward to welcoming you back for another delightful stay.Warm regards, Your Hosts at Raffles The Palm Dubai
酒店回复: Dear Guest,Thank you for sharing your experience. We're delighted you enjoyed the elegant European-style room and the warm welcome at check-in. It's wonderful to hear that our team was able to promptly return your glasses—your comfort and peace of mind are always our priority. We look forward to welcoming you back soon for another memorable experience. Warm regards,Raffles The Palm Team
酒店回复: Dear Guest, Thank you for your kind words. We're so glad to hear you enjoyed the room, the beautiful beach, and found your stay truly worthwhile. We hope to welcome you back again soon for another relaxing escape.Warm regards,Raffles The Palm Team
酒店回复: Dear Guest, Thank you for your thoughtful feedback. We're delighted you enjoyed the spacious, sea-view rooms and attentive service. We appreciate your note on the breakfast selection and will share it with our culinary team as we continue to refine our offerings. We hope to welcome you back again soon for another memorable experience. Warm regards,Raffles The Palm Team
原是因沙漠酒店订的太远去不了，订来过渡的，但住入体验确实舒服度假型老钱风，早餐在国外也算美味了，前台Aizat小姐姐给了个好房间还会说中文非常有意思，退房时前台帅哥还送了个水杯🤓
房间装修很豪华 欧式风格 前台也很耐心checkin 各方面都很好 漏了一个白色眼镜在lobby 工作人员先发现的然后送到房间来了
房间惊艳，服务从checkin到out全程都太棒了，所有人都很亲切，早餐in room dining很好吃，下午茶还行，四点有live piano很有雅致，整体装修欧式，喜欢，酒店压根挑不出一点毛病，这个价位能住ritz paris样式的，性价比实在是高
房间很棒 沙滩很美 非常值得的一次入住
房间宽敞舒适，都是海景房景色非常棒，缺点是早餐中式较少，都是中东口味菜系，服务很周到主动帮忙接送行李。
在迪拜和阿布扎比的10天行程中，我们住了好几家酒店，棕榈岛莱佛士酒店大概是其中最好的一家了。这里能欣赏到棕榈岛和大海的绝美景色，而且不像棕榈岛其他地方那样拥挤嘈杂。酒店很干净，员工也非常热情。完美体验，绝对A级！
住过最差的酒店，首先毛巾看起来就像是用了10年以上的，有天竟然还是破的，好评不知道怎么了来的，早餐品种非常少没什么可以吃的。前台态度巨差无比。最重要的是！我们29号入住，前台的服务人员问我们31号晚上galadinner参加不参加，如果参加1个人3000aed，大约6000人民币一个人，如果不参加就不用花钱。我们6个大人，2个小孩，就说不参加了。我反复确认了两遍确定他说不参加就不需要费用。结果结账的时候，要扣我们galadinner5万人民币，我把当时入住的情况反映了以后，酒店就开始各种推卸责任，一开始说是当时的员工说错了。后来又说员工没这么说，我要求调监控，酒店又说不可以调监控。反正坑人没商量。态度巨差。携程还是很给力，全程帮我协调，最后虽然没解决，但是携程投诉客服帮了很多忙。
一切都很完美，而且非常干净！房间很宽敞，住得很愉快。免费代客泊车服务很棒。餐厅也很好。不过，早餐就不太值了，除非你能以很优惠的价格把它包含在内。
硬件设施无可挑剔，可是前台的入住办理非常慢～感觉管理混乱，而且把我预定的房型换了，一直到很晚找携程客服最后才解决。简直匹配不了它的价格。
古典欧洲风，金碧辉煌，喜好由人，坐落于棕榈岛左翼外围，面庭园景较安静，靠海景侧外海比较多游艇有点吵