酒店回复: Thanks for your review. We aim to offer an enjoyable and relaxing stay every time. Unfortunately, we have not met your expectations and please accept my apologies for this. I will address your comments with the management team to avoid a recurrence. I hope this does not deter you from returning to the Last Drop Village in the future.
4.0分
其他
The room was very clean, staff friendly the only downside was the spa facilities the pools were chilly and the steam rooms felt cold at times
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酒店回复: Thanks for the great review. Unfortunately, we have not met your expectations and please accept my apologies for this. We can’t wait to welcome you back. Thanks again.
2.0分
其他
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Room was cold and dated net curtains had mould on the windows full of condensation carpets dirty
Restaurant closed and lots of painting and carpet laying going on everywhere
Never got free drinks vouchers
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酒店回复: Thanks for your review. We aim to offer an enjoyable and relaxing stay every time. Unfortunately, we have not met your expectations and please accept my apologies for this. We have currently undergone a Restaurant rebranding but now fully open. I will address your comments with the management team to avoid a recurrence. I hope this does not deter you from returning to the Last Drop Village in the future.
是一个度假村,酒店有很大的院子,前后风景很好。有游泳池,夏天来会很舒服。晚上有小酒吧,能喝点小酒,就是有点偏。早餐品种少了点。
位置不错,但员工需要反复提醒才能做一件简单的事情。
不错的酒店,水疗设施很好,户外热水浴缸很棒!
完美,一切都很满意
服务很棒👍🏻
不好
我们在这家酒店住得不太开心。照片上看起来不错,但到了之后很快就发现,酒店并没有照片上那么好。
酒店试图对每一项附加服务都收费。他们甚至连一件浴袍都要5英镑。
预订了 VIP 住宿,但房间很脏,很臭。当被要求换房间时,工作人员态度很差。他们甚至不提供有关如何在酒店内游览的帮助。房间里没有空调,所以你绝对会热得要命
房间太热(即使关掉暖气片)
床太软
早餐和其他食物价格昂贵
残疾人停车位不足
工作人员不太乐于助人
The room was very clean, staff friendly the only downside was the spa facilities the pools were chilly and the steam rooms felt cold at times
Room was cold and dated net curtains had mould on the windows full of condensation carpets dirty
Restaurant closed and lots of painting and carpet laying going on everywhere
Never got free drinks vouchers