酒店回复: Thank you for your rating and review of our property. We appreciate your feedback, and we will use this to strengthen our team and ensure this issue does not happen again. We apologize for the inconvenience and hope to see you again on a future stay. -Tadd
2.0分
其他
原文
翻译提供方：Google
选择其他酒店
不推荐。浴缸堵塞了。
酒店感觉像医院或学校。
房间是乙烯基地板，不得不穿人字拖。睡觉时房间里的马路噪音很大。选择其他酒店。
1.0分
情侣出游
原文
翻译提供方：Google
房间钥匙坏了
我付的特大床没有了，所以我不得不买两张单人床拼在一起。
门闩坏了
总体来说不太满意
1.0分
其他
原文
翻译提供方：Google
房间浴室里有蟑螂。因为我拿着照片质问酒店工作人员，他们就对我很粗鲁。
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酒店回复: Dear Travis,Thank you for taking the time to share your experience with us. We value all feedback as it helps us enhance our services for future guests. We appreciate you bringing your concerns about room comfort to our attention.Guest satisfaction is our highest priority, and we take all comments regarding our team interactions seriously. We understand the importance of respectful communication, especially when addressing guest concerns. Your feedback about our staff response has been noted and will be used as an opportunity for additional training.We hold ourselves to high standards of cleanliness and hospitality, and we regret that your stay did not reflect this commitment. We have shared your comments with our housekeeping leadership to review our procedures.We hope to have the opportunity to regain your trust on your next visit to Baton Rouge and provide you with the exceptional experience you deserve.Best Regards, Tru by Hilton Baton Rouge Customer Care Team
5.0分
其他
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The staff was great! They got me checked in a half an hour before check-in time. My room was clean and the bed was comfortable. The free breakfast was a real win the morning after an LSU football game.
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酒店回复: That is wonderful to hear. Thank you so much for your rating and review of our hotel. We hope to host you again for a future stay. -Tadd TibbettsGeneral Manager
超爱这家酒店，很快会再来的！！！！！
这是一个非常不错的住宿地点。不过我遇到了一些问题。他们没有设置好电视，导致我差不多有一个小时看不了电视，这让我有点不开心。
一切都很好，只是希望下次早餐能有更多种类，谢谢款待。
经济实惠但很方便
非常好的酒店
房间和照片完全不一样。连续两天都有虫子出来。如果你有邻居，他们说话的时候，房间里的一切都能听得见。这可能是我住过最糟糕的一次了。我告诉了工作人员，但他们却装作毫不在意。千万别预订。
选择其他酒店
不推荐。浴缸堵塞了。
酒店感觉像医院或学校。
房间是乙烯基地板，不得不穿人字拖。睡觉时房间里的马路噪音很大。选择其他酒店。
房间钥匙坏了
我付的特大床没有了，所以我不得不买两张单人床拼在一起。
门闩坏了
总体来说不太满意
房间浴室里有蟑螂。因为我拿着照片质问酒店工作人员，他们就对我很粗鲁。
The staff was great! They got me checked in a half an hour before check-in time. My room was clean and the bed was comfortable. The free breakfast was a real win the morning after an LSU football game.