酒店回复: Thank you for your feedback. Please accept our apologies for this inconvenience. However upon further reviewing your reservation. We accommodate the room you reserve which was a suite, king bed. We can not modify reservations that were made with 3rd parties. The staff acknowledge your concern but advise you to contact the 3rd party for changes at check in.We hope you will give us an opportunity to make it up to you in the future. Stay Safe!
4.0分
商务出差
原文
翻译提供方：Google
很好
很好。商务中心需要维护，但还不错。没有打印机墨粉。
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酒店回复: Thank you for staying at Holiday Inn Express Opelika, AL. We appreciate you bringing this to our attention. We hope to see you again soon!
酒店回复: Dear Guest,Thank you for taking the time to share your positive experience at Holiday Inn Express & Suites Opelika. We're delighted to hear that your stay was pleasant, the facilities met your expectations, and our staff contributed to a hassle-free check-in and check-out process.We're also pleased to know you found our location convenient and enjoyed the continental breakfast. Your recommendation means a lot to us.If your travels bring you back to the area, we'd be thrilled to welcome you again.Safe travels!
5.0分
家庭亲子
原文
翻译提供方：Google
在北卡罗莱纳州的旅途中，我们在这里住了一晚。非常干净。员工很好。入住和退房都很方便。
去商店和餐馆都很方便。
欧陆式早餐实际上非常好。
绝对推荐。
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酒店回复: Dear Guest,Thank you for taking the time to share your positive experience at Holiday Inn Express & Suites Opelika. We're delighted to hear that your stay was pleasant, the facilities met your expectations, and our staff contributed to a hassle-free check-in and check-out process.We're also pleased to know you found our location convenient and enjoyed the continental breakfast. Your recommendation means a lot to us.If your travels bring you back to the area, we'd be thrilled to welcome you again.Safe travels!
4.0分
情侣出游
原文
翻译提供方：Google
房间干净，床很舒服，感觉很安全。空调很好。
不得不提前一天离开，但没有退款，因为有一条特殊规定，我们直到很晚才知道。大学橄榄球周末！！
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酒店回复: We are glad you enjoyed your stay with us. Please know football weekends are a two night minimum. We hope to see you back again next season.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员非常乐于助人。早餐很棒，甚至还有室外吸烟区供我丈夫吸烟。下次还会住这里。
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酒店回复: Franklin, thank you for taking the time to submit a review. Holiday Inn Express-Opelika would like to thank you for your kind words. We look forward to seeing you again soon.
5.0分
其他
原文
翻译提供方：Google
非常愉快。平安夜和圣诞节当天工作人员都很友好。免费早餐比我住过的大多数酒店都好。我肯定会再次入住。
酒店回复: Thank you, we are so happy you enjoyed your stay!
3.0分
其他
原文
翻译提供方：Google
很吵。隔壁房间一直响着雷鬼音乐，直到半夜。房间不错。前台工作人员服务很好。
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酒店回复: Oh my goodness, I am so sorry about the noise and any lost sleep. Please don't hesitate to contact front desk for assistance in the future. We are happy to hear you enjoyed the room.
5.0分
情侣出游
原文
翻译提供方：Google
工作人员提供了优质的客户服务，房间非常干净。
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酒店回复: Thank you for staying at Holiday Inn Express & Suites located in Opelika, AL.
当我根据图片预订房间时，我们本应住在一个有独立客厅和卧室的套房里，但他们却把我们安排在一个客厅和卧室合二为一的房间，并说因为我们是通过第三方（*******）预订的，所以他们不能把我们安排在我们实际预订的房间。不仅我们在入住时被坑了，酒店本身的价格也直接通过他们提供，每晚便宜 75 美元。酒店工作人员完全不愿意把我们换到我通过 ******* 预订的房间。当然，总会有一些漏洞
很好
很好。商务中心需要维护，但还不错。没有打印机墨粉。
位置便利，靠近 I85。附近有很多餐厅和商店。员工非常友好，酒店非常干净。早餐很好，热腾腾的肉桂卷非常美味。
去隔壁的 Walk-one 吃晚餐。绝对美味。
在北卡罗莱纳州的旅途中，我们在这里住了一晚。非常干净。员工很好。入住和退房都很方便。
去商店和餐馆都很方便。
欧陆式早餐实际上非常好。
绝对推荐。
房间干净，床很舒服，感觉很安全。空调很好。
不得不提前一天离开，但没有退款，因为有一条特殊规定，我们直到很晚才知道。大学橄榄球周末！！
工作人员非常乐于助人。早餐很棒，甚至还有室外吸烟区供我丈夫吸烟。下次还会住这里。
非常愉快。平安夜和圣诞节当天工作人员都很友好。免费早餐比我住过的大多数酒店都好。我肯定会再次入住。
很吵。隔壁房间一直响着雷鬼音乐，直到半夜。房间不错。前台工作人员服务很好。
工作人员提供了优质的客户服务，房间非常干净。
房间干净明亮，服务态度好