Clean, spacious room, friendly staff, great breakfast, very well lit hallways. Felt very safe. Bed was very comfortable. Slept great.
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酒店回复: We are so glad that you had an excellent experience at our hotel. Whenever you are back up here to Fort Wayne, we will be here for you. Thank you!
5.0分
其他
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Everything was great! The pool was very nice and felt warm once you were in. The Breakfast was amazing with great food and excellent options! Staff was very friendly and helpful and went above and beyond especially the lady at the front desk. Billie I believe was her name. Thanks!
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酒店回复: Thank you for the great review! We are so glad that you were able to enjoy our breakfast, pool, and Billie! :-) Take care.
5.0分
家庭亲子
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Staff was amazing! Breakfast was great! Room was clean and comfy. My only gripe was that the pool area was drenched with water all around the floor, almost as if the water couldn't drain properly. There was enough water to where the entire area around the pool could be a slip-n-slide, which made it dangerous for our kids walking around the area to get to their towels etc. But other than that, our stay was fantastic and we would go back!
5.0分
其他
This is a very nice place to stay. They upgraded us because they had it available which we appreciated. All the staff are very nice.
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酒店回复: Thank you for the excellent review! We are so glad that you enjoyed your upgrade. Thanks, again!
5.0分
家庭亲子
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Very nice room & a full sized kitchen. Staff was very friendly. Our family enjoyed the pool, basketball court & the extra games they had at the front desk. Also, the bed was so comfortable. We slept so good! We have been here a few times over the last 3-4 years & will continue staying here when we visit.
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酒店回复: We are so glad that you enjoyed your stays. It look like you were able to enjoy our amenities as well. We will look forward to having you back again. Thank you!
5.0分
其他
Excellent
Amazing stay .. Billie on reception is a delight and so helpful. Very clean rooms and public areas. Great breakfast. Overall an excellent stay.
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酒店回复: We are so glad that you had an amazing stay! It's true, Billie is a delight. She appreciated the kind comments. Thank you!
5.0分
其他
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Great Experience Everytime!
This was our second time staying here while visiting friends. The staff are always nice and friendly. Check in/out is a breeze. The two room suite was very clean and and comfortable both times we have stayed! The beds are very comfortable and there is plenty of room for two adults and kids to spread out. The inside pool area and outside courtyard were both nice as well! Breakfast has always had a great selection, with hot and cold options to satisfy everyone.
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酒店回复: Thank you for the excellent review! We are so glad that you enjoyed everything. :-) We will look forward to having you back in the future. Thanks, again!
5.0分
其他
very nice stay and the pool was nice but a little too much Clorine in my opinion
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酒店回复: Thank you for the excellent 10/10 review! We are so glad that you enjoyed your stay.
4.0分
其他
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The front desk staff was amazing. Very friendly and very helpful. They went above and beyond to help me.
The room was clean, the tub was stained. There was some damage to the bathroom door. But overall nice.
My friends slept in the two beds in the suite, while I took the pull out bed in the couch. Unfortunately, I woke up to bites all over my legs. The front desk staff was very understanding and gave me bonus IHG points for the inconvenience. I reached out to the upper
management using the contact us form, since these bites are not the kind that went away like a mosquito bite, it has been 2 days and I still have not recieved any reply.
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酒店回复: Hello - We are so glad that you enjoyed the front desk staff. :-) With the bites on your legs, we really don't know what it was. We know for sure that is wasn't bed bugs or roaches through our inspection process. Our executive housekeeper & maintenance inspected the sofabed & the room and found no evidence of bugs. The only thing we though it could be would be allergies or possibly some bugs from a pet... not sure though. I wished we had a definate answer. I thank you for spending the time to fill out the review. Take care!
5.0分
家庭亲子
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The hotel was very modern, comfortable and clean. The breadkfast was good,not much of a selection.
Room was great, plenty of room for our family and pretty comfortable. Bathroom was small and no shelves or hooks for towels. Plus closet door to close to bathroom that it interfered if closet door was open.
Staff great and helpful. Location was great.
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酒店回复: Thank you for the 10/10 review! We are so glad that you enjoyed your stay.
Clean, spacious room, friendly staff, great breakfast, very well lit hallways. Felt very safe. Bed was very comfortable. Slept great.
Everything was great! The pool was very nice and felt warm once you were in. The Breakfast was amazing with great food and excellent options! Staff was very friendly and helpful and went above and beyond especially the lady at the front desk. Billie I believe was her name. Thanks!
Staff was amazing! Breakfast was great! Room was clean and comfy. My only gripe was that the pool area was drenched with water all around the floor, almost as if the water couldn't drain properly. There was enough water to where the entire area around the pool could be a slip-n-slide, which made it dangerous for our kids walking around the area to get to their towels etc. But other than that, our stay was fantastic and we would go back!
This is a very nice place to stay. They upgraded us because they had it available which we appreciated. All the staff are very nice.
Very nice room & a full sized kitchen. Staff was very friendly. Our family enjoyed the pool, basketball court & the extra games they had at the front desk. Also, the bed was so comfortable. We slept so good! We have been here a few times over the last 3-4 years & will continue staying here when we visit.
Excellent
Amazing stay .. Billie on reception is a delight and so helpful. Very clean rooms and public areas. Great breakfast. Overall an excellent stay.
Great Experience Everytime!
This was our second time staying here while visiting friends. The staff are always nice and friendly. Check in/out is a breeze. The two room suite was very clean and and comfortable both times we have stayed! The beds are very comfortable and there is plenty of room for two adults and kids to spread out. The inside pool area and outside courtyard were both nice as well! Breakfast has always had a great selection, with hot and cold options to satisfy everyone.
very nice stay and the pool was nice but a little too much Clorine in my opinion
The front desk staff was amazing. Very friendly and very helpful. They went above and beyond to help me.
The room was clean, the tub was stained. There was some damage to the bathroom door. But overall nice.
My friends slept in the two beds in the suite, while I took the pull out bed in the couch. Unfortunately, I woke up to bites all over my legs. The front desk staff was very understanding and gave me bonus IHG points for the inconvenience. I reached out to the upper
management using the contact us form, since these bites are not the kind that went away like a mosquito bite, it has been 2 days and I still have not recieved any reply.
The hotel was very modern, comfortable and clean. The breadkfast was good,not much of a selection.
Room was great, plenty of room for our family and pretty comfortable. Bathroom was small and no shelves or hooks for towels. Plus closet door to close to bathroom that it interfered if closet door was open.
Staff great and helpful. Location was great.