We were given an early check in which was nice. Place was clean, breakfast had a nice selection. Only issue we had was a potential security problem. My key card got deactivated by my phone. I went to the desk to get a new one. I told the clerk my room number, and he punch in my number, but for a different floor. When I went back, he redid the card no problem. My only concern is that neither time did he ask me to verify the name on the room or ask me to identify myself.
5.0分
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It was pretty close to where the wedding we attended was (Bavarian Bierhaus) in a good neighborhood. They were able to accommodate my request for an early check in. the room was comfortable and clean, the breakfast was decent.
4.0分
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Staff was very friendly. The rooms don’t have good sounds dampening so you hear a lot of stuff in the halls. Suggest getting a room not on the first floor or near ice machine.
5.0分
其他
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Very impressed with the hotel. I would DEFINITELY recommend staying here!!! Beautiful and safe area!!! Very friendly staff and breakfast was delicious. Everything was so clean!!! Stay here and you’ll agree with everything I said!!! Thank you for a relaxing stay!!! See you next time!!!
2.0分
其他
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My stay was the night of August 9th at the Holiday Inn Brown Deer. The flash floods hit Milwaukee that night. Early the morning of the 10th, we had no power. As a result, there was no breakfast, no electricity in the room, and no elevator use. After walking down the stairwell in the dark from the 3rd floor, we found no employee at the checkout desk. There were security/liability concerns when we found no hotel staff. When I called the hotel the following day to see if the customers that evening would be given some type of compensation for the inconvenience, they informed me there would not given it was a natural disaster. I asked them if I'd be given that same grace if I weren't able to make it for check-in if I experienced my own natural disaster such as a death in the family. I was given no suitable answer. It seems unfair that the customer be held completely responsible for the consequences of the natural disaster and Holiday Inn Brown Deer assumes none.
4.0分
其他
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Decent hotel, nothing fancy but clean and conveni.
We just stayed for one night, and the location was ideal for our needs. The room and property were clean overall, although I will say the pool is looking a little rundown and discolored. We chose not to swim. We were also very disappointed to find no hot tub. The breakfast was decent with hot options. Overall, we would stay again.
4.0分
家庭亲子
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Older hotel that has clearly been renovated which is great but you can still see some of the old “parts”. Our room was fine except for the giant seam in the middle of the room where the new carpet was put in and you kept catching your toes on it. Other than that it was clean, quiet and the bed was comfy.
很不错的酒店，员工也很乐于助人。
服务非常好，早餐也很丰盛
一切顺利
Good value, clean, and friendly
We were given an early check in which was nice. Place was clean, breakfast had a nice selection. Only issue we had was a potential security problem. My key card got deactivated by my phone. I went to the desk to get a new one. I told the clerk my room number, and he punch in my number, but for a different floor. When I went back, he redid the card no problem. My only concern is that neither time did he ask me to verify the name on the room or ask me to identify myself.
It was pretty close to where the wedding we attended was (Bavarian Bierhaus) in a good neighborhood. They were able to accommodate my request for an early check in. the room was comfortable and clean, the breakfast was decent.
Staff was very friendly. The rooms don’t have good sounds dampening so you hear a lot of stuff in the halls. Suggest getting a room not on the first floor or near ice machine.
Very impressed with the hotel. I would DEFINITELY recommend staying here!!! Beautiful and safe area!!! Very friendly staff and breakfast was delicious. Everything was so clean!!! Stay here and you’ll agree with everything I said!!! Thank you for a relaxing stay!!! See you next time!!!
My stay was the night of August 9th at the Holiday Inn Brown Deer. The flash floods hit Milwaukee that night. Early the morning of the 10th, we had no power. As a result, there was no breakfast, no electricity in the room, and no elevator use. After walking down the stairwell in the dark from the 3rd floor, we found no employee at the checkout desk. There were security/liability concerns when we found no hotel staff. When I called the hotel the following day to see if the customers that evening would be given some type of compensation for the inconvenience, they informed me there would not given it was a natural disaster. I asked them if I'd be given that same grace if I weren't able to make it for check-in if I experienced my own natural disaster such as a death in the family. I was given no suitable answer. It seems unfair that the customer be held completely responsible for the consequences of the natural disaster and Holiday Inn Brown Deer assumes none.
Decent hotel, nothing fancy but clean and conveni.
We just stayed for one night, and the location was ideal for our needs. The room and property were clean overall, although I will say the pool is looking a little rundown and discolored. We chose not to swim. We were also very disappointed to find no hot tub. The breakfast was decent with hot options. Overall, we would stay again.
Older hotel that has clearly been renovated which is great but you can still see some of the old “parts”. Our room was fine except for the giant seam in the middle of the room where the new carpet was put in and you kept catching your toes on it. Other than that it was clean, quiet and the bed was comfy.