I stayed here for 2 nights and honestly one of the nicest premier inns I’ve stayed in. Room was a very good size, spacious, bed was clean and comfortable, room was clean, room has a bath and a shower option also. It Does show some sign of age with some paint chipped off the wall, small section polly filler on one wall and a plaster? Of all things on the ceiling. Even though you are just off the A12 and next to a very busy road you cannot hear the traffic at all and it’s very quiet. I am a person who usually doesn’t sleep well away from home but I felt very comfortable here and relaxed. Only thing I will say is if you want fresh towels/room clean/top up of tea and coffee you need to let reception know in the morning before you leave if not it doesn’t happen! Overall a great stay. Minimal interaction with staff…check in lady was lovely, so friendly and smiley. I came down on my second stay and asked for fresh towels and coffee/tea as I didn’t realise I needed to ask for it in the morning and she was a bit short/abrupt but not sure I would classify it as rude. Hotel doesn’t have a lift either and is stair access only so deffo be aware of this when booking. Plenty of parking and has no issue with this and it is free, just put your number plate in the tablet in reception.

First staff member was rude and felt like I was a hinderance, when asking about car park. Guy on reception was efficient and polite. No WiFi in our room, showed small connection but after login didn’t work, tried multiple devices. When staying for 2 night and with kids who sometimes need downtime this broke the stay tbh. Stay here 2-4 times a year, maybe time to try elsewhere.

Terrible experience cold room, extremely noisy all through the night mould in the corner of room and damp smelling, bedding did not smell or look clean I would avoid

Good place to stay with friendly staff and clean and comfortable rooms. Although right near very busy roads there is no noise and always have a good night's sleep.

I booked an early check-in; however, I arrived early and was accommodated by the staff. The room was clean, and the staff were very pleasant. I had a very relaxing evening, a wonderful one-night stay.

We have stayed at this hotel on numerous occasions but sadly it has declined and needs a thorough update. We will not be staying here until improvements are made.

Comfortable bed and clean room, good wi-fi and quick check in. Used the pub next door in the evenings and food was good. Staying for work event in the nearby industrial estate.