酒店回复: Hi James.Thank you so much for taking the time to share such a thoughtful review. I'm really glad to hear you had a good stay and that the room, breakfast, and overall comfort met your expectations. We love hearing that you enjoyed the waffles — they’re a guest favorite, and I’ll be sure to pass along your kind words to the breakfast team. They'll appreciate it!Thank you also for pointing out the parking situation. You're right — the layout wasn’t really designed with semis in mind, and your feedback helps us keep an eye on how we can improve that experience for future guests.It truly means a lot that you'd recommend us and consider staying again. We’d be happy to welcome you back anytime — you’ll always have a comfortable place here.

酒店回复: 你好，Mitchel。非常感谢您入住我们酒店并抽出时间留下点评！很高兴我们酒店的位置非常适合您在纽瓦克参加会议——没错，傍晚的交通确实让这里变得热闹非凡。很高兴您安排了这么好的位置！也很高兴您发现附近有不错的餐饮和加油站——很多客人都很喜欢这一点，我们很幸运能住在这么方便的地方。既然您给了我们8分（满分10分），我很想知道我们是否还有什么地方可以改进，让您的住宿体验更加美好。我们一直在努力改进，您的反馈对我们意义重大。希望您下次来纽瓦克时能再次见到您！

酒店回复: 嗨，Patricia。感谢您抽出时间留下详细的评价——我们非常感谢您分享您的满意之处以及我们改进的空间。我们很高兴得知我们酒店的位置非常适合参观牲畜围栏和水上花园，而且您觉得床很舒服，并且享受了早餐和停车服务。我一定会将您的好评转达给前台团队，尤其是那位让您感到宾至如归的工作人员！话虽如此，我很遗憾听到房间和淋浴间的状况未能达到您的期望。我们知道酒店的部分区域已经有些年头了，我们正在积极进行翻新和改进，以提升客人的舒适度。像您这样的反馈有助于我们优先考虑这些工作。再次感谢您的诚实评价。希望您下次再给我们一次机会，以便我们能够提供更优质、更令人满意的体验。

酒店回复: Hello, Thank you so much for choosing to stay with us on your recent stay. We appreciate the opportunity we had to welcome you to Sleep Inn and Suites- Fossil Creek.I am sorry to see that your experience during your stay with us was not what we would have hoped for, however, we appreciate your comments and feedback. We understand how important it is for our guests to have a good breakfast experience, and we apologize that we were unable to exceed your expectations with this aspect. Please know that we have passed your comments onto the appropriate team members and appreciate your valuable feedback.Once again, we apologize for the experience you encountered with our breakfast services, however, we do appreciate you. We hope that we will have another opportunity to welcome you back again for another chance to rebuild your confidence in us.Sleep Inn and Suites- Fossil Creek

酒店回复: Hello, Thank you for choosing to stay with us on your visit to Fort Worth. We appreciate your comments and feedback, however, we are sorry to see your experience was not at all what we have hoped for.While we are working hard to ensure our guests are able to have an enjoyable and comfortable stay experience, it is clear that this was not your experience during your stay with us. Please know that we have passed your comments onto our team members and will continue to work to improve our services and property.We appreciate you bringing this matter to our attention. We assure you, your comments are very much appreciated. We hope that we will have another opportunity to welcome you back again for another opportunity to regain your confidence in us.Sleep Inn and Suites- Fossil Creek

酒店回复: Hello, Thank you so much for choosing to stay with us here at Sleep Inn and Suites- Fossil Creek. We appreciate the opportunity we had to welcome and host you during your visit.We are so pleased to hear that you experience was great. Our team is working hard everyday in order to ensure that our guests are able to have an enjoyable and comfortable stay experience.Once again, thank you for choosing to stay with us here at Sleep Inn and Suites- Fossil Creek. We appreciate you and hope that we will have the pleasure of welcoming you back again for another wonderful stay experience.Sleep Inn and Suites- Fossil Creek

酒店回复: ¡Hola Jose!Muchas gracias por tu comentario. Nos alegra mucho saber que te sentiste a gusto con la limpieza, la tranquilidad de la zona y lo fácil que fue llegar. Ese tipo de detalles son muy importantes para nosotros, y nos alegra que hayan hecho tu estancia más cómoda.Será un placer volver a darte la bienvenida cuando regreses.Un saludo muy cordial