酒店回复: Thank you for staying with us. We look forward to welcoming you back whenever you are in the area.
5.0分
其他
很喜欢
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酒店回复: We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
5.0分
其他
喜欢
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酒店回复: We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.
3.0分
朋友出游
Roombwas nice, bathroom had soem issues. Tub leaked nonstop and the water wouldn't get hot.
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酒店回复: Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.
3.0分
商务出差
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Even though there were kitchen facilities in the room, we would've liked a breakfast served by the hotel. We did not bring food to cook and had a very early medical appointment.
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酒店回复: Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five-star experience.
5.0分
家庭亲子
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The receptionist Sam, who greeted me when I arrived at almost 9pm was such a breath of fresh air! After working then traveling, showing up to her big smile, warm welcome and fun personality, i knew our stay would be great, even if it was short. The room was so clean! And it smelled so good in there! The kitchen amenities, although not needed for our overnight stay, was really nice. Bed and couch was comfortable, shower pressure was great and the water stayed hot. If we're ever in that part of Indiana again, we'll be back. And i hope we'll get to see miss Sam at the desk again! She's a gem!
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酒店回复: Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here, and I thank you for taking the time to thank Sam for the level of service she provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!
4.0分
其他
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The fire alarms went off around 11pm. We needed to evacuate for about an hour while the fire department took care of the incident. So lost sleep which we were very much needing as we t
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酒店回复: Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.
5.0分
情侣出游
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We were a little nervous about booking because the reviews are so mixed but it was great! Clean and affordable. Parking was good. Staff was very pleasant! We will stay there again.
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酒店回复: Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. We are esteemed you had a pleasant stay. We hope to see you soon!
2.0分
朋友出游
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Difficulty checking in, never really understood why. Went to dinner and when we came back our room key was ready.
Carpeting was black with filth. Did t have to walk outside to experience “grounding” as there was so much dirt in the carpeting.
A/C was good.
Had to use pull out couch, but waited 30min for sheets and pillows so we could make the bed before crashing after long travel day.
Hint…there’s a pull out in the room. Keep bedding stocked maybe?
Won’t be back to this place.
Was trying it out to have a place when I visit my son. Nope. I’ll try another hotel.
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酒店回复: Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again.
2.0分
其他
The beds are terribly hard. Our bathroom was the worst. The shower rod was hanging by a thread the tub faucet was broken and they didn’t have clean towels.
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酒店回复: Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guest’s expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!
都非常好
很喜欢
喜欢
Roombwas nice, bathroom had soem issues. Tub leaked nonstop and the water wouldn't get hot.
Even though there were kitchen facilities in the room, we would've liked a breakfast served by the hotel. We did not bring food to cook and had a very early medical appointment.
The receptionist Sam, who greeted me when I arrived at almost 9pm was such a breath of fresh air! After working then traveling, showing up to her big smile, warm welcome and fun personality, i knew our stay would be great, even if it was short. The room was so clean! And it smelled so good in there! The kitchen amenities, although not needed for our overnight stay, was really nice. Bed and couch was comfortable, shower pressure was great and the water stayed hot. If we're ever in that part of Indiana again, we'll be back. And i hope we'll get to see miss Sam at the desk again! She's a gem!
The fire alarms went off around 11pm. We needed to evacuate for about an hour while the fire department took care of the incident. So lost sleep which we were very much needing as we t
We were a little nervous about booking because the reviews are so mixed but it was great! Clean and affordable. Parking was good. Staff was very pleasant! We will stay there again.
Difficulty checking in, never really understood why. Went to dinner and when we came back our room key was ready.
Carpeting was black with filth. Did t have to walk outside to experience “grounding” as there was so much dirt in the carpeting.
A/C was good.
Had to use pull out couch, but waited 30min for sheets and pillows so we could make the bed before crashing after long travel day.
Hint…there’s a pull out in the room. Keep bedding stocked maybe?
Won’t be back to this place.
Was trying it out to have a place when I visit my son. Nope. I’ll try another hotel.
The beds are terribly hard. Our bathroom was the worst. The shower rod was hanging by a thread the tub faucet was broken and they didn’t have clean towels.