酒店回复: Dear valued guest, Warmest greeting from Ibis Pontianak City Center.Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager
酒店回复: 尊敬的 E. Dahlia 女士：
Ibis Pontianak City Center 向您致以最诚挚的问候。
我们非常感谢您对入住 Ibis Pontianak City Center 酒店的评价。收到积极的反馈总是令人欣慰的。我会将您的评价分享给我们的团队。我相信这些反馈将激励我们所有员工，让我们不断提升服务质量。再次感谢您分享您的入住体验，希望您下次的入住体验和上次一样愉快。
此致，
Ricky Coen Arifin
总经理
点评来源 Trip.com
1.0分
标准2张单人床房
商务出差
垃圾，房间特别小，毛巾黄的，卫生差劲，对不起这个价格！
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酒店回复: Dear Valued Guest,Warmest greeting from Ibis Pontianak City Center.Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations, particularly regarding the room size, towel condition, and overall hygiene.Please accept our sincere apologies for this experience. Your comments are taken very seriously and have been shared with our housekeeping and management teams for immediate review and corrective action.Guest comfort and cleanliness are our top priorities, and we regret that we fell short during your stay. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to regain your trust in the future.Kind regards,Ulysses JeffreyGeneral Manager
酒店回复: Dear Valued Guest Warmest greeting from Ibis Pontianak City Center.Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager
酒店回复: Dear Notalonenow, Warmest Greetings from Ibis Pontianak City Center.Thank you for leaving us such a wonderful review. We are glad that you loved our services, our staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome Ibis Pontianak City Center!Best Regards, Ricky Coen Arifin General Manager
第二次入住了，非常满意，周边吃饭及购物方便，打的去坤甸机场也很方便20到30分钟即可到达。14点办理入住。
服务非常好，早餐也很棒。离Ayani购物中心很近。
我在宜必思酒店的住宿体验棒极了！员工们都非常友善，脸上挂着真诚的笑容。酒店地理位置优越，出行非常方便。不过，有一点需要改进……请处理一下酒店的空调问题，尤其是在餐厅。除此之外，其他一切都令人难忘！
这里的工作人员非常出色。他们有求必应，还能提供各种建议。客房送餐服务不错，餐厅的食物更是美味。我的房间很安全也很舒适，每天都有打扫。酒店就在商场旁边，打个Grab（打车软件）很快就能到市中心。我在这里住过两次，第二次还延长了入住时间！
垃圾，房间特别小，毛巾黄的，卫生差劲，对不起这个价格！
酒店卫生环境还算干净，我们英语水平一般，但是前台很热情，翻译软件沟通无压力。出行打车建议到前台预约的士，防止被keng。
太棒了
位置很好,旁边是Ayani Mall. 以及博物馆
到机场30分钟,唯一的缺点是房间没有电脑桌子 哈哈哈
酒店地理位置优越，去坤甸的各个热门景点都很方便。
酒店非常舒适，离购物中心很近，走几步就到了。早餐很好吃，风景也很美。