The room was good, the refrigerator a bit noisy, sink drain not attached. When mentioned these small fixes they sent maintenance up right away.
4.0分
情侣出游
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Front desk attendant was super nice and helpful. The hotel smells clean in the hallways but the room smelled like people had smoked in there before. It was hot and humid, at first, but when the AC kicked in it was ice cold and stayed that way all night. A few guys were sitting outside in the parking lot drinking beer for hours on a work truck and it gave creepy vibes at night.
5.0分
家庭亲子
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The location was convenient and our room was excellent. Breakfast was included and offered a nice variety including coffee made with freshly ground beans. We enjoyed the pool - even in mid-November! The staff was friendly and efficient. We'll stay there again!
5.0分
家庭亲子
The room was clean. When the tv did not work they switched us to anther with a hassle. The breakfast had many options.
5.0分
家庭亲子
We had a wonderful family & friend getaway. The view of the lake was wonderful and access simple and easy.
我们入住的第一家酒店房间非常糟糕,一开门就会有股很浓的气味从房间里飘出来。客房服务人员都不会说英语,所以他们无法理解我试图向他们解释的内容。最后我只好下楼和接待员交谈。他有点不耐烦,似乎并不关心我,他给了我另一间房间的钥匙,那间房间的气味稍微好一点,但还是很臭。毛巾看起来不太干净。它们是肮脏的白色。我想这家酒店唯一公平的地方就是没有收取押金,考虑到房间的味道,他们也不配收押金。他们甚至没有为我们提供足够两个人使用的毛巾。这不是一个好地方。我建议我不会再住在那里了。
糟糕的体验。我预订这家酒店就是因为他们有照片显示室外游泳池旁边有一个热水浴缸。到达后,我发现这些照片肯定非常老旧,因为热水浴缸的位置现在已经被混凝土填满,根本没有热水浴缸。虚假广告。这家酒店比照片上看起来的要破旧得多。空调的滴水不停地滴到地毯上,弄湿了地板,房间里弥漫着霉味和潮湿的味道。一天晚上,我和妈妈回到房间,走进电梯,门关上了,电梯却纹丝不动。我们按了按钮,但什么也没发生。门打不开。我们按了呼叫按钮,前台的女士过来帮忙,但她也无能为力。幸运的是,几分钟后,门就自己打开了,但这次经历让我们很紧张,从那以后我们就再也不相信电梯了。由于网站上没有热水浴缸,却虚假宣传有热水浴缸,我申请退款,但被拒绝了。 ******* 曾与我合作尝试退款,一位与我沟通的代理告诉我,一位名叫杰里米的经理批准我们三晚住宿中至少有一晚可以退款;然而,当我试图查询退款何时生效的细节时,却被告知这根本无法实现。我强烈建议所有想在这里预订的人都去别处看看。
第一天晚上电视坏了。百叶窗缺少升降装置。地毯上有一个大污渍。总之,有点破旧。
房子很旧,毛巾没有清洗过,都是灰色的。
位置非常好
The room was good, the refrigerator a bit noisy, sink drain not attached. When mentioned these small fixes they sent maintenance up right away.
Front desk attendant was super nice and helpful. The hotel smells clean in the hallways but the room smelled like people had smoked in there before. It was hot and humid, at first, but when the AC kicked in it was ice cold and stayed that way all night. A few guys were sitting outside in the parking lot drinking beer for hours on a work truck and it gave creepy vibes at night.
The location was convenient and our room was excellent. Breakfast was included and offered a nice variety including coffee made with freshly ground beans. We enjoyed the pool - even in mid-November! The staff was friendly and efficient. We'll stay there again!
The room was clean. When the tv did not work they switched us to anther with a hassle. The breakfast had many options.
We had a wonderful family & friend getaway. The view of the lake was wonderful and access simple and easy.