It felt a bit not safe to be honest. Men that did not look like guests roaming halls but never entering a room ( 1st and 2nd floor) and no room card needed to go in and out of hotel like most hotels have now . Other men hanging out on front benches outside of hotel smoking thst also did not look like guests.
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酒店回复: Dear Meri,Thank you for sharing your concerns. We are very sorry to hear that you did not feel safe during your stay. Guest safety and security are our top priorities, and we take your feedback seriously. We will review our security measures and ensure that access and monitoring procedures are reinforced to provide a safer environment for all our guests.Best Regards,Management Team
4.0分
其他
The room was clean, had all amenities needed. Staff was friendly, great customer service.
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酒店回复: Dear Wanda,Thank you for your kind feedback. We’re happy to hear that you found your room clean and well-equipped, and that our staff provided you with friendly service. Delivering a comfortable stay with great customer care is always our goal, and we look forward to welcoming you again in the future.Best Regards,Management Team
4.0分
其他
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I was there with my daughter and my niece. They liked the pool... but idk if it was too much chlorine or what but it seemed to irritate my 10 yr old nieces shin. They went swimming 3 times on Saturday in that pool. Other then that it was a good stay. My daughter can't eat red meat, she did get some turkey sausage 1 morning but not the next.
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酒店回复: Dear Rebecca,Thank you for sharing your feedback. We’re glad you and your family enjoyed your stay and the pool. We appreciate your notes regarding the pool and breakfast options and will take them into consideration to improve our guests’ experience. We hope to welcome you back soon!Best regardsManagement Team
4.0分
商务出差
We were just in for the night, it was a good location and our room was very comfortable.
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酒店回复: Dear Nancy,Thank you for sharing your feedback. We’re glad to hear our location was convenient for your visit and that you found your room comfortable. We appreciate you choosing to stay with us, even for a short stop, and we hope to welcome you back again for a longer visit in the future.Best Regards,Management Team
5.0分
商务出差
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Everything was good, and room was clean. Only thing missing was a smart tv (I couldn’t watch my Netflix or youtube channels), as I spend the whole day in my room.
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酒店回复: Dear Rolando,Thank you for your feedback! We're happy to hear that everything was good and that you found the room clean. We appreciate your suggestion regarding the smart TV, and we’ll certainly keep it in mind as we continue to make improvements.Best regards,Management Team
4.0分
家庭亲子
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Love that it’s convenient to many areas. However our room appears to have lots of wear and tear. Bathroom Floor had permanent spots. Carpet as well . Springs in bed made noise simply getting out of the bed. Lastly our tv didn’t work.
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酒店回复: Dear Krystal,Thank you for your honest feedback and positive rating. We're glad you appreciated the convenient location, but we're sorry to hear about the condition of your room and the issues you encountered. Your comments have been noted, and we will address these concerns to improve the experience for future guests.Sincerely,Management Team
3.0分
其他
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Family vacation
Beds were comfortable, was quiet in our room. Had a very hard time with our room keys-didn’t work well. Carpet was dirty-our feet looked dirty after walking on them. Breakfast was good.
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酒店回复: Dear Judy,Thank you for your feedback. We're glad you found the beds comfortable, enjoyed the quiet, and liked the breakfast. We apologize for the inconvenience with the room keys and the condition of the carpet—these issues will be looked into promptly. Your comments help us continue improving.Sincerely,Management Team
5.0分
其他
It was a stop over on a 2000 mile motorcycle trip. Service was excellent as well as the location of the hotel. Hotel was pricey
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酒店回复: Dear WILLIAM,Thank you for choosing to stay with us during your 2,000-mile motorcycle journey — we’re honored to have been part of your adventure! We're so glad to hear you found the service excellent and the location convenient. We understand your concerns about pricing and appreciate your honesty. Rates can vary based on demand and season, but we always strive to provide a quality experience that reflects the value.Best Regards,Management Team
5.0分
其他
Stay in Holyday Inn Express & Suite
Overall good a little bit expensive, but good.
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酒店回复: Dear Wanda,Thank you for your feedback. We’re glad to hear you had an overall good stay and hope you found value in our accommodations. We appreciate your comments regarding pricing and look forward to welcoming you back on your next visit.Best Regards,Management Team
1.0分
其他
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Ok with the smell of paint?!?!
I called to confirm room for that same night and they decide to tell me then that there is construction and am I ok with the smell of paint in my room…. NO! They never called me before to let me know.
It felt a bit not safe to be honest. Men that did not look like guests roaming halls but never entering a room ( 1st and 2nd floor) and no room card needed to go in and out of hotel like most hotels have now . Other men hanging out on front benches outside of hotel smoking thst also did not look like guests.
The room was clean, had all amenities needed. Staff was friendly, great customer service.
I was there with my daughter and my niece. They liked the pool... but idk if it was too much chlorine or what but it seemed to irritate my 10 yr old nieces shin. They went swimming 3 times on Saturday in that pool. Other then that it was a good stay. My daughter can't eat red meat, she did get some turkey sausage 1 morning but not the next.
We were just in for the night, it was a good location and our room was very comfortable.
Everything was good, and room was clean. Only thing missing was a smart tv (I couldn’t watch my Netflix or youtube channels), as I spend the whole day in my room.
Love that it’s convenient to many areas. However our room appears to have lots of wear and tear. Bathroom Floor had permanent spots. Carpet as well . Springs in bed made noise simply getting out of the bed. Lastly our tv didn’t work.
Family vacation
Beds were comfortable, was quiet in our room. Had a very hard time with our room keys-didn’t work well. Carpet was dirty-our feet looked dirty after walking on them. Breakfast was good.
It was a stop over on a 2000 mile motorcycle trip. Service was excellent as well as the location of the hotel. Hotel was pricey
Stay in Holyday Inn Express & Suite
Overall good a little bit expensive, but good.
Ok with the smell of paint?!?!
I called to confirm room for that same night and they decide to tell me then that there is construction and am I ok with the smell of paint in my room…. NO! They never called me before to let me know.