We really enjoyed our stay.We would certainly come again.The staff was very nice.We especially appreciated the lady over the breakfast.She was so pleasant and helpful.We would come back just for the delicious breakfast.You can eat as much as you want and there is a grab bag to take something back to your room.We would recommend Holiday Inn Express to others.Check-in and check-out were a breeze.The manager allowed us to check in an hour early so that we would not be late for out event.That alone meant so much to us.Thank you.
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酒店回复: Dear Doris, Thank you for the wonderful feedback. We’re glad you enjoyed the clean room, comfortable bed, and hot, satisfying breakfast. We appreciate you choosing us and hope to welcome you again. Best regards, Management Team.
4.0分
商务出差
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Checking in was easy. Room was clean and just what we needed. A/C could've been better, esp overnight. Just about every time it "kicked" on, it startled me awake. Pool was nice but cold for an indoor pool! Breakfast was excellent!!
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酒店回复: Dear Christina,Thank you for your thoughtful feedback. We’re pleased to hear you enjoyed the clean room, easy check-in, and breakfast. We appreciate your comments about the A/C and pool temperature and will review these with our team for improvement.Best regards,Management Team.
1.0分
其他
Staff charged my debit card for the room after I booked through Travelocity. Ended up paying double for the room.
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酒店回复: Dear Nena,We’re sorry to hear about the billing concern you experienced. Please reach out to us directly so we can review the charge and ensure it’s properly resolved. We appreciate your feedback and will work to prevent such issues in the future.Sincerely,Management Team.
5.0分
其他
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I would like to say, that Cheyenne, who is the front desk assistant is an amazing person. I've stayed there twice in the last almost 4 months. Ive had a few issues and Cheyenne did not hesitate in making sure my family and I were well taking care of. Outstanding service! I served 20 years in the military, and I too worked in the service department.
My family in I ate breakfast while we were there and Ms. Dee, the food service manager, was very polite and courteous when suppling our wants for anything. We thank her so much! Overall, amazing service from an amazing team. We would recommend any and everyone to stay at this hotel. Especially if you value great service. Thank you again for top notch service!!
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酒店回复: Dear Mark,Thank you so much for your heartfelt review! We’re truly honored by your kind words and thrilled to hear that Cheyenne and Ms. Dee made such a positive impression during your stays. Our team takes great pride in providing attentive, genuine service, and it’s wonderful to know their efforts helped make your visits so enjoyable. We’re deeply grateful for your recommendation and for your years of service and we’ll be delighted to welcome you and your family again soon.Best regards,Management Team
3.0分
商务出差
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It felt a bit not safe to be honest. Men that did not look like guests roaming halls but never entering a room ( 1st and 2nd floor) and no room card needed to go in and out of hotel like most hotels have now . Other men hanging out on front benches outside of hotel smoking thst also did not look like guests.
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酒店回复: Dear Meri,Thank you for sharing your concerns. We are very sorry to hear that you did not feel safe during your stay. Guest safety and security are our top priorities, and we take your feedback seriously. We will review our security measures and ensure that access and monitoring procedures are reinforced to provide a safer environment for all our guests.Best Regards,Management Team
5.0分
其他
Conveniently located with excellent mattress and pillows. Very helpful staff.
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酒店回复: Dear April,Thank you for your excellent review! We’re glad you enjoyed the comfortable bedding, convenient location, and helpful service. Your satisfaction is our priority, and we hope to welcome you again soon.Best regards,Management Team.
4.0分
其他
The room was clean, had all amenities needed. Staff was friendly, great customer service.
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酒店回复: Dear Wanda,Thank you for your kind feedback. We’re happy to hear that you found your room clean and well-equipped, and that our staff provided you with friendly service. Delivering a comfortable stay with great customer care is always our goal, and we look forward to welcoming you again in the future.Best Regards,Management Team
4.0分
其他
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I was there with my daughter and my niece. They liked the pool... but idk if it was too much chlorine or what but it seemed to irritate my 10 yr old nieces shin. They went swimming 3 times on Saturday in that pool. Other then that it was a good stay. My daughter can't eat red meat, she did get some turkey sausage 1 morning but not the next.
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酒店回复: Dear Rebecca,Thank you for sharing your feedback. We’re glad you and your family enjoyed your stay and the pool. We appreciate your notes regarding the pool and breakfast options and will take them into consideration to improve our guests’ experience. We hope to welcome you back soon!Best regardsManagement Team
5.0分
其他
Staff was welcoming, room was spacious, clean, and quiet.
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酒店回复: Dear Guest,Thank you for your kind words. We’re delighted to hear you enjoyed a welcoming check-in along with a spacious, clean, and quiet room. We’re glad your stay was comfortable and appreciate you choosing us.Best regards,Management Team
5.0分
其他
Rooms were clean, bed was comfortable, breakfast was hot and good 👍
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酒店回复: Dear Victoria,Thank you for the wonderful feedback. We’re glad you enjoyed the clean room, comfortable bed, and hot, satisfying breakfast. We appreciate you choosing us and hope to welcome you again.Best regards,Management Team.
We really enjoyed our stay.We would certainly come again.The staff was very nice.We especially appreciated the lady over the breakfast.She was so pleasant and helpful.We would come back just for the delicious breakfast.You can eat as much as you want and there is a grab bag to take something back to your room.We would recommend Holiday Inn Express to others.Check-in and check-out were a breeze.The manager allowed us to check in an hour early so that we would not be late for out event.That alone meant so much to us.Thank you.
Checking in was easy. Room was clean and just what we needed. A/C could've been better, esp overnight. Just about every time it "kicked" on, it startled me awake. Pool was nice but cold for an indoor pool! Breakfast was excellent!!
Staff charged my debit card for the room after I booked through Travelocity. Ended up paying double for the room.
I would like to say, that Cheyenne, who is the front desk assistant is an amazing person. I've stayed there twice in the last almost 4 months. Ive had a few issues and Cheyenne did not hesitate in making sure my family and I were well taking care of. Outstanding service! I served 20 years in the military, and I too worked in the service department.
My family in I ate breakfast while we were there and Ms. Dee, the food service manager, was very polite and courteous when suppling our wants for anything. We thank her so much! Overall, amazing service from an amazing team. We would recommend any and everyone to stay at this hotel. Especially if you value great service. Thank you again for top notch service!!
It felt a bit not safe to be honest. Men that did not look like guests roaming halls but never entering a room ( 1st and 2nd floor) and no room card needed to go in and out of hotel like most hotels have now . Other men hanging out on front benches outside of hotel smoking thst also did not look like guests.
Conveniently located with excellent mattress and pillows. Very helpful staff.
The room was clean, had all amenities needed. Staff was friendly, great customer service.
I was there with my daughter and my niece. They liked the pool... but idk if it was too much chlorine or what but it seemed to irritate my 10 yr old nieces shin. They went swimming 3 times on Saturday in that pool. Other then that it was a good stay. My daughter can't eat red meat, she did get some turkey sausage 1 morning but not the next.
Staff was welcoming, room was spacious, clean, and quiet.
Rooms were clean, bed was comfortable, breakfast was hot and good 👍