We did not know we needed to ask if we wanted our room cleaned, however once found out our room was cleaned nicely.
The standard of continental breakfast was not what was expected. A toaster with no bread our butter, limited option of pop tart our sugary cereal with milk. No yogurt, no bagels, no fruit. I only had coffee. That should have been more up to standard.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that your room was cleaned nicely once housekeeping was notified, and we apologize for any confusion regarding our stay-over service policy. We also appreciate your comments about breakfast — your input helps us identify where we can make improvements. We’ll review our offerings to ensure guests have a more satisfying selection in the future. We hope to have the opportunity to welcome you back for an improved experience.
3.0分
其他
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Staff there was great. Local people we met were so friendly. Hotel needs some work our room was musty smelling. Bathroom definitely needed updates. The tub had caulking in the bottom. It apparently must of had holes they repaired. Toilet seat heavily worn. I don't know why our room smelled musty. We traveled there with other couples. Rooms were the same. The food they served was really good. The free breakfast food had out dated yogurt. So beware and check dates. Probably will stay somewhere else, but visit the bar n grill for sure.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that our staff, local community, food, and bar & grill made a positive impression during your stay. We do apologize for the concerns you mentioned regarding the condition of the rooms and breakfast items. Your comments have been shared with our team so we can address these issues and make improvements. We hope you’ll consider giving us another opportunity in the future.
3.0分
其他
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It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
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酒店回复: Hi Aaron, thank you for sharing your feedback. We’re sorry to hear your stay didn’t meet expectations. We are in the process of updating our TVs and streaming services, which we hope will greatly improve the in-room experience. Regarding breakfast, we provide the items required by our brand standards, and we’re always working to keep it fresh and well-stocked for our guests. We would love for you to come stay with us again once our updates are complete, and give us another chance to serve you better.
2.0分
其他
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Stinky and noisy
If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations. We are very sorry to hear about the odor in your room and that noise from the golf course disturbed your rest. We appreciate you recognizing our staff’s efforts, and we will be reviewing your concerns with our team to ensure improvements are made. We value your input and hope you might consider giving us another chance in the future to provide you with a better experience.
1.0分
其他
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Wish I stayed home
We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
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酒店回复: We’re truly sorry for the issues during your stay. The TV outage was caused by a Mediacom service problem outside our control, and we understand how frustrating that was. Our team is already working on the window and drain concerns you mentioned. Thank you for sharing your experience — your feedback helps us do better for our guests.
3.0分
其他
Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
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酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear that your stay was disrupted by noise from the breakfast area. We understand how important a restful stay is, and I regret that we fell short of providing that experience.Your comments have been shared with our team so we can look into ways to better minimize noise in that area and ensure a more comfortable environment for our guests. We appreciate you bringing this to our attention, and I hope you’ll consider giving us another opportunity to provide you with a quieter, more relaxing stay in the future.
4.0分
其他
The only complaint? Just cold ceral and milk for breakfast. Coffee was empty by 9 AM.
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酒店回复: Thank you for sharing your feedback and for staying with us. We appreciate your positive rating and will make sure to keep a closer eye on our breakfast and coffee supplies to ensure they're always fresh and available. We hope to welcome you back again soon for an even better experience.
5.0分
朋友出游
On location bar and another bar across the parking lot that was fun!
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酒店回复: Thank you so much for sharing your experience! We’re glad you enjoyed our on-site bar and had fun exploring the other spot across the lot as well. We love being part of a community where guests can enjoy multiple options just steps away. We look forward to welcoming you back again soon!
5.0分
其他
Fantastic
Debbie and Sarah were FANTASTIC!! They treat me like family!
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酒店回复: Thank you so much for your wonderful review! I’m thrilled to hear that Debbie and Sarah made you feel like family—providing that kind of genuine care is exactly what we strive for. I’ll be sure to share your kind words with them; I know it will mean a lot.We look forward to welcoming you back for another fantastic stay!
3.0分
情侣出游
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Property was nice and clean. Only problem we had was our room was upstairs above or to the left of the bar. The music and karaoke was way to loud they dont even turn it down a little like after 10 pm so people can sleep pretty ridiculous.
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酒店回复: Thank you for your feedback and for recognizing the cleanliness of our property. We’re glad you appreciated that aspect of your stay.I sincerely apologize for the noise disturbance you experienced during your visit. While we aim to provide a fun and lively atmosphere in our bar area, we certainly want all our guests to have a restful night’s sleep. We’ll review our music volume and timing policies to ensure we are being considerate of all guests.Thank you again for bringing this to our attention. We hope you’ll consider staying with us again, and we’d be happy to accommodate a room in a quieter area upon request.
We did not know we needed to ask if we wanted our room cleaned, however once found out our room was cleaned nicely.
The standard of continental breakfast was not what was expected. A toaster with no bread our butter, limited option of pop tart our sugary cereal with milk. No yogurt, no bagels, no fruit. I only had coffee. That should have been more up to standard.
Staff there was great. Local people we met were so friendly. Hotel needs some work our room was musty smelling. Bathroom definitely needed updates. The tub had caulking in the bottom. It apparently must of had holes they repaired. Toilet seat heavily worn. I don't know why our room smelled musty. We traveled there with other couples. Rooms were the same. The food they served was really good. The free breakfast food had out dated yogurt. So beware and check dates. Probably will stay somewhere else, but visit the bar n grill for sure.
It was pretty clean. I’ve seen worse. TV was pretty small for the king size room we had. It was all the way across the room could barely read the close caption. Nothing for breakfast but pop tarts, muffins, and cereal. Apple juice and orange juice. waffle iron was on a table, not plugged in. Very disappointed in breakfast.
Stinky and noisy
If you like, sleeping in a stinky noisy room, you’ll love this place. Weekday stay empty hotel yet they had to shove us on the second floor without an elevator. As soon as we walked in it smelled of mold, and the window was wide open so they knew it. The owner of this hotel also owns a bar and golf course on the same property. At 7 AM they felt they needed to mow the golf course right below and directly adjacent to our room. Continental breakfast consist of pop tarts, and prepackaged muffins. Staff was nice.
Wish I stayed home
We are very disappointed in our room. No tv service at all. Big holes in the broken windows were just taped closed. Drain plug in bathtub not working.
Room was right across from breakfast room and stsrting at 6am non stop till 10 was screaming kids and very loud adults
The only complaint? Just cold ceral and milk for breakfast. Coffee was empty by 9 AM.
On location bar and another bar across the parking lot that was fun!
Fantastic
Debbie and Sarah were FANTASTIC!! They treat me like family!
Property was nice and clean. Only problem we had was our room was upstairs above or to the left of the bar. The music and karaoke was way to loud they dont even turn it down a little like after 10 pm so people can sleep pretty ridiculous.